SUMMARY OF QUALIFICATIONS

* ***** ** ********* ******* customer service experience working with diverse populations

Educational background in Business Management with specific knowledge in Marketing and Management

Ability to work in a fast-paced environment while adapting to change

Proficient with Microsoft Office Word, PowerPoint, Excel, Access, and Outlook

EDUCATION

Associates of Science-Business Management August 2020 2020

Minneapolis Community & Technical College (Minneapolis College) Minneapolis, MN

EXPERIENCE

Public Safety Student Monitor August 2019 – July 2020

Minneapolis College Minneapolis, MN

Monitor campus spaces and facilities using strong attention to detail skills to ensure a safe and secure community

Help all guests navigate the campus community by providing detailed directional information and using strong communication skills to offer a welcoming environment

Campus Recreation & Wellness Student Employee August 2019 – December 2019

Minneapolis College Minneapolis, MN

Greeted students, staff, and faculty using the gym in order to facilitate a positive experience

Educated students good form for exercises using both free weights and cabled exercise equipment

Promoted campus engagement web-based platform, Campus Vibe, to ensure students know about events and involvement opportunities

Student Employee

Minneapolis College Bookstore: Minneapolis, MN September 2018 - August 2019

Whatcom Community College Bookstore: Bellingham, WA November 2016 – August 2017

Offered focused attention and guidance to a largely international and special-needs student body by finding required course books, using effective communication skills to ensure cultivated and positive environment

Created a warm and inviting shopping environment utilizing organizational abilities to keep the store presentable and clean for customers

Provided quality customer service while answering customers’ questions and concerns

Received the shipments to effectively open and document inventory for the college

Supervisor/Shopper December 2017

ECHO Food Shelf (Volunteer) Mankato, MN

Escorted 12-15 guests per shift through the food shelf, helping select items and delivering items to their vehicles

Built rapport with guests by engaging in comfortable and focused communication throughout approximately half-hour food-gathering appointments

Supported team by coordinating with other staff to receive, sort, and stock donations

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