Customer Service Manager
Resume:
Education:
Bismarck High School Graduated ****
High School Diploma
Moorhead State University
Studied Psychology for two years
Job Experience:
Manager/Owner September 1988- June 2020
Polson Hallmark/ Teamwork Inc, Polson Montana
Made coffee and tea orders specified by customer
Cash flow
Management of employees
Hiring and terminating employees
Customer service
Buying merchandise
Bookkeeping
Making budgets
Managing business from day to day operations
Travel Agent June 2015- 2017
Navigator Travel, Polson Montana
●Computer skills
●Customer service
●Planning trips and vacations
Florist
Polson Flower Shop, Polson Montana July 1986-1988
●Floral design
●Customer service
Florist March 1985-June 1986 Bitterroot Flower Shop, Missoula MT
●Floral Design
●Customer service
Florist 1983-1985
Ruckers Flower Shop, Tacoma WA
●Floral Design
●Customer service
Retail 1983-1983
Eddies Drug, Polson MT
●Assisted customers in finding and purchasing products
●Maintained office cleanliness daily
●Assisted customers throughout the purchasing process
●Worked along with other coworkers to maintain flow and assistance to customer
Unique Things About Me:
●Experience with QuickBooks, Travel Agency Saber System
●Able to work with multiple groups of people
●Great with working under stress
●Fast learner
●Management skills
●Quick thinker when needed
●Great time management/ work ethic
●Able to adapt to any working style
●Great people skills
●Excellent customer service in any situation
Involvement and Volunteer Experience:
●Cherry Festival
Event planner/ head of the event
●Beautification of downtown Polson
Head of Christmas decorations
●Volunteered with the:
Women’s Shelter
Basketball tournaments
Fiddlers
●Helped with Serve Projects
References:
●Evonne O’Neil 406-***-**** adg9wh@r.postjobfree.com
Employer at Navigator Travel
●Linda Brownell 406-***-**** adg9wh@r.postjobfree.com
Employer at Navigator Travel
●Jackie Cripe 224-***-**** adg9wh@r.postjobfree.com
Contact this candidate