BRETT YEOMAN
**** ********* ****, ******* **. ***08 ·
Phone: 210-***-****
Email: adg5s4@r.postjobfree.com
Detail oriented logistics and transportation professional with extensive experience in all areas of LTL transportation. Demonstrated abilities in troubleshooting and proactively addressing issues. Excellent track record in process improvement, using data to continuously improve Key Performance Indicators. Innovative leader, adaptable, responsible, trustworthy and loyal. Proven problem solver with strong interpersonal communication skills, written and verbal. Extensive experience training, directing and mentoring direct reports to achieve continuous improvement on Key Performance Indicators EXPERIENCE
11/14/2019 TO CURRENT
RELOCATING FROM SIOUX FALLS, SD TO SCHERTZ, TX.
During this time period, I have been assisting my Son and Daughter In-law with our new born grandson.
1/01/2/2012 TO 11/14/2019
XPO LOGISTICS LTL
SIOUX FALLS, SD
SERVICE CENTER MANAGER
Responsible for KPI’s (Productivity, Transit Time, Claims, Accidents, Injuries, Sales & Employee Engagement),
Osha Compliance (daily audits and root cause analyze of all Accidents & Injuries) Employee training and Audits for procedural compliance Highlights: Promoted to Sioux Falls to provide leadership, organization and review all processes to take an underperforming facility and exceed the key metrics by which the facility was measured by.
2015 earned Con-Way Freight Pinnacle award for best performing Class 3 Service Center 04/02/2010 TO 01/01/2012
CON-WAY FREIGHT
WATERTOWN, SD
SERVICE CENTER MANAGER
Responsible for KPI’s (Productivity, Transit Time, Claims, Accidents, Injuries, Sales & Employee Engagement),
Osha Compliance (daily audits and root cause analyze of all Accidents & Injuries) 2
Employee training and Audits for procedural compliance Highlights: Hired by Con-way Freight to provide Leadership in the Watertown, SD facility. The expectations were to develop leadership team, provide organization and review all process to take an underperforming facility and exceed the key metrics by which the facility was measured by. Successfully achieved turnaround in less than 1 year earning promotions to Sioux Falls Facility with same expectation
12/23/2009 to 04/01/2010
Unemployed moving from Texas to South Dakota
01/03/1998 to 12/22/2009
SOUTHEASTERN FREIGHT LINES
SCHERTZ, TX
SERVICE CENTER MANAGER
Responsible for KPI’s (Productivity, Transit Time, Claims, Accidents, Injuries, Sales & Employee Engagement),
Osha Compliance (daily audits and root cause analyze of all Accidents & Injuries) Employee training and Audits for procedural compliance Highlights: promoted to the San Antonio Facility to lead a turnaround of a poorly performing business unit. Improved Customer Service Metrics (Transit Times and Claims) within a year and in the 2nd year was meeting of exceeding company expectations for cost controls. The San Antonio facility has been recognized for its best in Class efficiencies and Transit Times 10 of the 11 years that I was the Service Center Manager 05/03/1993 to 01/02/1998
SOUTHEASTERN FREIGHT LINES
HAZLEHURST, GA.
SERVICE CENTER MANAGER
Responsible for KPI’s (Productivity, Transit Time, Claims, Accidents, Injuries, Sales & Employee Engagement),
Osha Compliance (daily audits and root cause analyze of all Accidents & Injuries) Employee training and Audits for procedural compliance Highlights: Assigned sales territory, planning and making sales calls within that territory added to my skill backgrounds. Thus, facilitating my promotion to Service Center manager in San Antonio.
05/02/1992 to 05/02/1993
SOUTHEASTERN FREIGHT LINES
OPERATIONS SUPERVISOR
MONTGOMERY, AL
Ran inbound dock and Outbound dock.
Planned daily delivery routes and dispatched the pick-ups 3
Daily Review of underperforming routes and feedback review with Driver Investigate and follow-up on terminal charged claims Attendance tracking and corrective action reports
Highlights: Only Supervisor in Terminal which necessitated a quick learning process in all areas. This allowed me to be promoted to a Service Center Manager, within a year. 10/12/1988 to 05/01/1992
SOUTHEASTERN FREIGHT LINES
RATE AUDITOR
COLUMBIA, SC
Customer rate quotes, handled customer calls disputing charges on Freight bills Investigate and review customer short payments
Work with Account Mangers to resolve customer issues. EDUCATION
BACHELORS DEGREE IN BUSINESS ADMINISTRATION
UNIVERSITY OF SIOUX FALLS
SIOUX FALLS, SD
ACADEMY OF MILITARY SCIENCE
NATIONAL GUARD OFFICER TRAINING
KNOXVILLE, TN
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