Giri Chokkalingam E-Mail: adep1r@r.postjobfree.com

Phone: 719-***-****

SUMMARY

14+ years of professional experience with 6+ years of Agile methodologies as Scrum Master/ Agile Coach experience an impressive record of delivering and implementing the project as per scheduled deadlines, extending post-implementation and maintenance support to the technical support team and client. Highly skilled and successful coaching, mentoring and leading technical, project management, and leadership teams in adopting Agile / Scrum, and Agile best practices with strong results

5+ years of Scrum Master / Agile Coach experience, 5+ years of experience as Lead Business Analyst, and 4+ years of experience in QA both Manual and Automation testing of client server, web-based applications

Effectively managing complex projects with global implementations and coordinating group of developers, testers, database teams as a Scrum Master by gathering business requirements, creating Business Requirement document (BRD), Functional specification document (FSD), writing User stories, creating Use case and Business flow diagram

Managing various portfolios like Banking, Insurance, Healthcare and Retail domains, Oracle CRM, Salesforce, IBM Mainframe applications, Mobile applications

Strong problem solving and technical skills coupled with confident and decision making for enabling effective solutions leading to high customer satisfaction and low operational costs

Expertise in software delivery, requirement analysis, software review, product support, client liaison, and project management tasks

Managing and leading team members, allocating resources, among team members and guiding team during the project till final delivery

Proficient in leading various scrum meetings, sprint planning, Daily Stand-ups, retrospective meetings with teams to review the requirements, assigning tasks and setting up the deadlines

Expertise in Requirement gathering, user functional and non-functional requirements and converting them into user stories using Jira

Holding review meeting to monitor progress of the project as per schedule, scope, budgets, assets and ensuring timely completion and delivery of the project to the client

Educating and reinforcing various frameworks like Scrum, SAFe, Kanban as part of agile methodology to team members and key stakeholders

Tracking and managing product backlog, burn-down metrics, velocity and task breakdown

Facilitating the transition of the applications from waterfall to agile methodology as a coach

Experience in using Lucid Chart for preparing Process flow diagram, Use Case Diagrams & Activity diagrams

Proficient in working with Google Cloud, RDBMS, Oracle EDW, Hadoop Hive, and other databases for Data Modeling, and Data Quality extracting data for various analysis and reporting purpose

Expertise in working with Data team for Data Profiling as Part of Master Data Management and preparing Functional document

Experience in Data modeling for logical and physical databases including designing OLTP and OLAP databases

Expertise in preparing Cost estimation, Project plan, Run plan and Statement of Work (SOW)

Proficient in publishing various status reports like Daily, Weekly, monthly using PeopleSoft

Expertise in working with various project life cycle models like Agile, V & V, and Waterfall

Proficient in using Management tools like JIRA, Confluence, TFS, ALM managing requirements, project related documents also defect management and root cause analysis

Expertise in managing UAT support, ensure the test script, test data preparation, defect management, conducting defect status calls, managing new CR’s till smooth completion of UAT

Playing significant role in various phases of the project life cycle, such as requirements definition, functional and technical design, testing, production support and implementation

Education M.S. Database Technologies GPA: 4.0/4.0 Dec’17

Regis University, Denver – CO

M.S. Software Science (5 Years Integrated course) GPA: 9.0/10 Nov’06

Periyar University, Salem – India

Technical and Business Skills Summary:

Business Methodologies

Agile: Scrum, SAFe, Kanban, Waterfall, V & V

Business Intelligence / ETL tools

Tableau Desktop, DataStage

Business Documentation

User Stories, Acceptance Criteria, Business Processes research, analysis, modeling & documentation, Requirements Gathering, JAD Sessions, Gap analysis

Modeling & Manipulation tools

Lucid Chart, UML (Use cases, Activity, Sequence, and Deployment Diagrams), Microsoft Visio, MS Project

Data sources

Oracle EDW, Google Cloud - GCP, Big Query, SQL developer, CSV, MS-Excel, Microsoft Azure

Applications

Oracle CRM, Salesforce, Oracle Apex, IBM Mainframe, PeopleSoft

Operating Systems

Windows, Linux, VMWare

Test Management tools

JIRA, Confluence, HP ALM - Quality Center, QTP

GUI Tools & Web services

Unix/Shell Scripting, WinSCP, Putty, Toad, CBIS / ISIS, REST API, SOAP

Certifications:

PMP (Project Management Professional) Certification – Pursuing

PSM I (Professional Scrum Master) Certified

ISTQB (International Software Testing Qualification Board) Certified

HP M-31 Quality Center – 10.0 Certified

Experience: Charter Communications, Denver -CO Nov’19 – Present

Role: Sr. Scrum Master – Video Product Management

Responsibilities:

Working as an Agile transformation coach / consultant where Agile methodology applied along with Scrum and other Kanban, SAFe principles

Organizing and facilitating overall release and sprint planning inclusive of daily stand ups, grooming meetings, reviews/demos and retrospectives

Interacting with directors, product owners, and business users in gathering, analyzing and documenting the project specifications, business requirements

Focusing primarily on writing user stories, prioritize the work based on the business value and handling of the tasks by the team

Implementing Agile best practices such as continuous integration, code/design reviews, transparency, accountability, Jira tracking

Acting as a product owner during the sprint review sessions to make sure all the stories met the definition done and get the stories accepted within the sprint

Coordinating On-site / Off-shores teams for various complex business requirements, deliverables, performance issues through the Agile process

Working with Content Management Systems (CMS) Application development team guiding to align on Agile framework for project delivery as part of CI and CD

Creating UML diagrams, Process flow diagrams, Activity diagrams using Lucid Chart following Agile scrum methodology

Using JIRA for allotting tasks, user story writing, backlog management, issue tracking and user story management

On the Absence of BA’s, interacting with directors, product owners, business users in gathering, analyzing and documenting the business requirements and translate them into user stories in Jira

Conducting JAD sessions with the product owner and stakeholders on regular basis and helping team to understand the requirements well and estimate the tasks effectively

ADP – Florham Park, NJ June’19 – October’19

Role: Scrum Master

Responsibilities:

Accountable for tracking and reporting of project costs and responsible for regular project status reporting to project teams, leadership and the IT PMO

Participating service line resource planning for implementing focused internal/departmental projects as needed and lead delivery of key initiatives for benefit of Fraud prevention

Lead all phases of the project development lifecycle and improved existing business processes and supporting systems to advance business goals and objectives

Coordinating with Directors on project accounting and resource planning for new business requirement. Provided weekly project status reports to senior management and escalated on critical thresholds

Coordinating across IT department and established process flow documentation work with business units to gather requirements and ensured feasible effective solutions are implemented within budget allocated

Managed cross-functional project teams; assigned and prioritized tasks to ensure deadlines are met

Accountable for tracking and reporting project status to Project teams, Directors and VP

Responsible for planning, leading, organizing and motivating agile project teams to achieve a high level of performance and deliver shippable products

Facilitating scrum ceremonies (Iteration/Release planning, daily scrum, Backlog Grooming, Iteration Review/Retrospective)

Working with Architects, DevOps, Databases, testing teams to resolve any impediments for successful delivery in each sprint

Supporting Product Owner in managing expectations for deliverables and ensured all dependencies between projects are understood and managed

Responsible for development projects across the business across the enterprise and collaborated with cross-functional teams to remove impediments for the development team

Conducting project post-mortem reviews and technically managed the development of functional and technical specifications across a wide range of game development applications and infrastructure management of vendors

Preparing reports and communicated with team various metrics such as velocity, burn down, quality via expert use of JIRA and Confluence

Coordinating On-site / Off-shores teams for various complex business requirements, deliverables, performance issues through the Agile process

Supporting all phases of the project design, development, testing, Pre-prod, Production implementation and support

Papa John’s International – Louisville, KY June’18 – May’18

Role: Scrum Master

Responsibilities:

Worked as an Agile transformation coach / consultant where Agile methodology applied along with Scrum and other Kanban, SAFe principles

Organized and facilitated overall release and sprint planning inclusive of daily stand ups, grooming meetings, reviews/demos and retrospectives

Interacted with directors, product owners, and business users in gathering, analyzing and documenting the project specifications, business requirements.

Prepared Business Requirement Document (BRD), Functional Requirement Document (FSD) and Process flow diagrams and maintained them in Clarity

Focused primarily on writing user stories, prioritize the work based on the business value and handling of the tasks by the team

Implemented Agile best practices such as continuous integration, code/design reviews, transparency, accountability, Jira tracking

Interacted with directors, product owners, business users in gathering, analyzing and documenting the business requirements and translate them into user stories in Jira

Coordinated On-site / Off-shores teams for various complex business requirements, deliverables, performance issues through the Agile process

Worked with Papa John’s Master Data Management team and Data Analytics team guiding to align on Agile framework for project delivery as part of Continuous delivery

Creating UML diagrams, Process flow diagrams, Activity diagrams using Lucid Chart following Agile scrum methodology

Using JIRA for allotting tasks, user story writing, backlog management, issue tracking and user story management

Participated in JAD sessions with the product owner and stakeholders on regular basis and helping team to understand the requirements well and estimate the tasks effectively

Working as a product owner during the sprint review sessions to make sure all the stories met the definition done and get the stories accepted within the sprint

Coordinating with QA teams for System Integration and User Acceptance Testing for continuous quality delivery

Preparing various reports like root cause analysis for failures, performance optimization, project closure

Supporting all phases of the project development, testing, Pre-implementation, Production implementation and support

Ensuring that quality business analysis standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies and deliverables

Molson Coors – Denver – CO June’16 – May’18

Role: Business Analyst / Scrum Master

Responsibilities:

Worked closely with stakeholders to analyze & understand Business requirements; gathered User, Functional and Non-Functional requirements & translated the requirements into User Stories for Scrum process using Jira

Handled cross functional teams of data engineers, data analysts, and QA to develop project and fix defects in Jira

Developed requirements (business, user and software requirements — functional and non-functional) and establishing traceability to the business vision.

Analyzed business requirements into high level and low level Use Cases, Activity Diagrams / Sate chart Diagrams using Lucid chart

Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings

Coordinated with Product owner on artifacts such as product backlog, spring backlog, sprint burn-down and release burn-down

Worked with product owner during the sprint review sessions to make sure all the stories met the definition and accepted for the sprint planning

Performed an active coaching role for organization wide Agile implementation and embracement

Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity

Setup of environments to be used for testing and the range of functionalities to be tested as per technical specifications

Supported all phases of the project development, testing, Pre-implementation, Production implementation and support

Ensured that quality business analysis standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies and deliverables

Standard Chartered Bank – Chennai - India Aug’12 - Aug’15

Role: Scrum Master / Sr. Business Analyst

Responsibilities:

Responsible for the overall planning, management and completion of IT projects on a wide variety of business units and programs

Extensively participated in development phase meetings for business analysis and participated Business requirement walkthrough (BRD), Functional specification (FSD) walkthrough for new projects.

Prepared effort estimation also gathered estimations from various interface teams as part of project delivery

Coordinated and collected strategy and plan documents from all participant team and prepared overall project strategy, project plan and walkthrough to stake holders

Prepared effort estimation and cost estimations based on the potential and timeline of the project

Prepared Statement of Work (SOW) for small, medium, large level of projects project

Reviewed and approved run plan, day zero check lists and publish the same to project participant teams

Planned resource allocation, software / hardware requirements and setting up the environments, establishing the environment to the other interface teams

Managed Onshore / Off shore teams by assigning tasks, setting deadlines, providing technical assitance and delivering projects on time

Hands-on conducting UAT, provided User training and coordinated users, test scripts and data preparation, conducted status call, published UAT status report

Prepared various reports like root cause analysis for failures, performance optimization, project closure

Supported all phases of the project development, testing, Pre-implementation runs and Production support

Delivered tasks on time, bug-free and with high quality also with excellent customer service skills

Aditya Birla Minacs, Bangalore – India Aug’10 - Jul’12

Role: Sr. Business Analyst

Responsibilities:

Responsible for the overall planning, management and completion of IT projects on a wide variety of business units and programs

Extensively participated in development phase meetings for business analysis and participated Business requirement walkthrough (BRD), Functional specification (FSD) walkthrough for new projects.

Prepared effort estimation also gathered estimations from various interface teams as part of project delivery

Coordinated and collected strategy and plan documents from all participant team and prepared overall project strategy, project plan and walkthrough to stake holders

Prepared effort estimation and cost estimations based on the potential and timeline of the project

Prepared Statement of Work (SOW) for small, medium, large level of projects project

Reviewed and approved run plan, day zero check lists and publish the same to project participant teams

Planned resource allocation, software / hardware requirements and setting up the environments, establishing the environment to the other interface teams

Managed Onshore / Off shore teams by assigning tasks, setting deadlines, providing technical assistance and delivering projects on time

Published project status (DSR, WSR, MSR) reports, project closure report along with defect analysis report

Hands-on conducting UAT, provided User training and coordinated users, test scripts and data preparation, conducted status call, published UAT status report

Prepared various reports like root cause analysis for failures, performance optimization, project closure

Supported all phases of the project development, testing, Pre-implementation runs and Production support

Delivered tasks on time, bug-free and with high quality also with excellent customer service skills

Coordinated with users in UAT, prepared test scripts, test data, published UAT status report, conducted UAT defect status call

Supported all phases of the project development such as UT, ST, SIT, UAT and production support

Delivered the activities on time, bug-free and with high quality also with excellent customer service skills

L&T Embedded systems, Bangalore - India Nov’06 - Jul’10

Role: Senior Test Analyst

Responsibilities:

Analyzed Business requirements, Functional specification document and developed Test scenarios, test conditions and test cases accordingly

Prepared Test data based on the Test scenarios using equivalence partitioning and boundary value analysis techniques

Performed sanity testing and coordination with application team for connectivity testing to ensure the system readiness

Extensively worked in Black box testing including Functional, System Integration, Regression and User Acceptance testing

Expertise in defect management using HP Quality Center for bug reporting, tracking and closure and presenting defect status report, conduct defect status call till the project closure

Expertise in Bulk loading process for Non-ODS countries, loading the files from different TP systems into BL database

Performed database testing to verify backend database transactions and writing complex queries to compare the counts and data from source to target

Coordinated user acceptance testing activities with users for both offshore and onshore

Prepared user test scripts, test data for UAT based on business requirements

Published reports and defect status of UAT on a daily and weekly basis till project sign off

Provided knowledge transfer about the application flow, guiding other host navigation to validate the data against the application to end users

Gathered new requirements on time of UAT from users, raised CR for the new requirements and follow up with other teams till closure

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