Customer Service Safety

ELAINE BOLDING

**** ****** ****, *** * Columbus, OH 43209 614-***-**** adem3g@r.postjobfree.com

CAREER OBJECTIVE

To gain employment with a company that has excellent customer service, communication skills, education driven and has room for growth.

SUMMARY OF QUALIFICATIONS

Organized and goal-oriented, with more than several years in leadership and a strong customer focus.

Analytical problem-solver, able to anticipate issues and create new ideas, resolve concerns and improve efficiency.

Skilled in building excellent rapport with clients and team members. Able to see the big picture, delegate effectively and motivate team members to achieve on-time completion of tasks.

Computer Skills include: MS Word, Excel, Access, Publisher, PowerPoint and Interne research.

PROFESSIONAL EXPERIENCE

July 2012-Present

Bus Driver, Columbus City Schools

Safely pick up students at designated stops along established routes and drop them off at school.

Transports students and faculty to special events, such as field trips or sporting events.

Fulfilled other duties at the school in my extra time, taking on part-time work as a classroom aide and mentor to students.

June 2011-July 2012

Non-CDL Bus Driver, PALS Chrysalis Health Company

Safely pick up clients from Adult Living Facility, or other agreed upon location, using a company Vehicle

Safely take clients to Adult Living Facility, or other agreed upon location, upon completion of daily program using the company vehicle.

Insure safety of clients at all times during transportation on and off the van (i.e. using a safety step)

Routinely check functions of van and maintain proper maintenance schedule for the vehicle

Insure all safety equipment is in good working order

Responsible for client supervision/support

Responsible for documentation, including but not limited to, Vehicle Safety Checks, billing sheets and other program documentation.

Interact appropriately and professionally with clients and the community

March 2002-May 2009

Optical Lab Trainer Technician, Walmart Optical

Taught optical classes via power point on how to use various machinery.

Created company instruction booklet and training manuals on problem solving machines for associates.

Book Keeping.

Helped other associates with insurance policies.

EDUCATION

March 2011-May 2015

Associates Degree, Business Management/Pastoral Studies, @ Ohio Christian University

LICENSES

CDL with class PS endorsements

Commercial Driver License with P (passenger) and S (school bus) endorsements obtained in 2011.

SKILLS & ABILITIES

MS Office

Customer Service

Leadership

Self-motivated

Team Player

Seasoned CMV (Commercial Motor Vehicle) operator

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