Project Manager
Resume:
Biswajit Chakraborty
CSM, ADM***, ISTQB
A highly competent CSM, SFDC ADM201 & ISTQB Certified professional with 13+ years of experience in Software Industries. Experienced Scrum Master and Quality Engineering & Assurance Manager with excellent analytical and inter-personal skills. Seeking to leverage strong leadership skills and expertise in Successful Project implementations. Experience
Feb 2018- SCRUM MASTER
Present COGNIZANT TECHNOLOGY SOLUTIONS INDIA PVT., NEWCASTLE(UK)
• Performing different processes of Project implementations through VersionOne, HP ALM & MS Project tools.
• Guide and coach the team and organization to follow Agile practices.
• Coaching the team and individuals to become self-organized.
• Help improve and scale organizational processes and transparency.
• Improving transparency within the team
• Removing the impediments
• Keeping a safe and trusting environment where conflicts can be managed in a healthy way without fear of blame
• Support and coach the Product Management team on Agile practices
• Support the continuous delivery process of the team
• Conducted Sprint Planning, Daily Sprint Meetings and Sprint Reviews.
• Developed User Stories. Responsible for analysis and grooming of Product Backlog.
• Assisted Product Owner in prioritizing User Stories for Sprint Backlog.
• Guiding the Requirement Gathering Phase.
• Help in identifying and documenting the architecturally significant aspects of the business system.
• Manage and verify requirements with users by conducting Walkthroughs.
• Worked with change control board to initiate/manage change requests.
• Working with Subject Matter Experts, Business Team, Development and Testing Team to review the requirement documents, solution proposal documents, QA artifacts etc.
• Guiding the team in supporting User Acceptance Testing, End User Training and related artifacts preparation.
• Maintaining proper communication Channel between Cognizant Senior Management and Customers.
Mar 2016- Jan ONSITE QA MANAGER & SCRUM MASTER
2018
COGNIZANT TECHNOLOGY SOLUTIONS US CORP, WINDSOR (USA)
• Involved in Managing a team of 12 Onsite resources in Onsite & Offshore model.
• Extensively working in Proposal Writing, Project Estimation, Resource On-Boarding & Off-loading and Providing Solutions/Innovative Ideas for different challenges.
• Managing different revenue activities related to project like Project Cost calculation, Forecasting, Budgeting Invoicing etc.
• Involved in Project Estimation, Resource Identification, Resource On-boarding & Off- loading.
• Involved in various Revenue Management skills- Project Cost calculation, Forecasting, Budgeting and Invoicing.
• Performing different processes of Project implementations through VersionOne, HP ALM & MS Project tools.
Personal Info.
Phone:
Email:
adeb33@r.postjobfree.com
Linkedin:
https://www.linkedin.com/in/biswajit
-chakraborty-97a35157/
Skills
Management Skills:
• Excellent Analytical, Problem
Solving, Project
Management, Leadership and
Interpersonal skills
• Proficient in Traceability Matrix,
Define and control Project
Scope, Identify and Manage
Project Risks and Issues, Change
Management Control, Release
Management, Project Scheduling
• Strategic Planning & Analysis,
Revenue Management, Resource
Planning
• People Management, Business
Development
• Proficient in Agile(Scrum),
Waterfall
• Highly experienced in
SDLC(Software Development
Life Cycle),Test Management
(Software Test Project Lifecycle)
and Defect Management
(Software Defect Life Cycle)
• Sprint Planning, Sprint review,
Sprint Meetings
• End User Training and
related artifacts preparation
Technical Skills:
• Proficient in MS Project,
PowerPoint, MS Office
• VersionOne, HP
ALM/Quality Center, Jira
• Experienced in Force.com and
extensive hands on experience in
Salesforce & Veeva
Administration & Configuration
of Custom Applications using the
platform.
Domain Skills:
• Vast working experience in
various Business Domains-
Health Care, Life Sciences,
Banking, Restaurants and
Insurance.
Sep 2014- Feb
2016
• Conducted Sprint Planning, Daily Sprint Meetings and Sprint Reviews.
• Developed User Stories. Responsible for analysis and grooming of Product Backlog.
• Assisted Product Owner in prioritizing User Stories for Sprint Backlog.
• Help in identifying and documenting the architecturally significant aspects of the business system.
• Support and coach the Product Management team on Agile practices.
• Support the continuous delivery process of the team.
• Improving transparency within the team.
• Removing the impediments.
• Manage and verify requirements with users by conducting Walkthroughs.
• Worked with change control board to initiate/manage change requests.
• Created Reports and Dashboards for Higher Management & Client visibility.
• Worked with Subject Matter Experts, Business Team, Development and Testing Team to review the requirement documents, solution proposal documents, QA artifacts etc.
• Supported UAT (User Acceptance Testing) and Production Migration team during application rollouts.
• Managing, End User Training and related artifacts preparation.
• Ensuring Overall delivery of multiple project implementations through Agile methodology.
• People Management through Resource Appraisal, Quarterly & Yearly Goal Settings for the resources and Nominating Resources for Promotions. SCRUM MASTER AND SALESFORCE ADMINISTRATOR
COGNIZANT TECHNOLOGY SOLUTIONS INDIA PVT., KOKATA(INDIA)
• Involved in Project Estimation, Resource Identification, Resource On-boarding & Off- loading.
• Ensuring Overall delivery of the project through Agile methodology.
• Managing different processes of Project implementations through Jira & MS Project tools.
• Creating new User Accounts and assigned Profiles as per their role in role hierarchy.
• Defined Object-Level Security, Field-Level Security and Record-Level Security. Customized Page layouts and assigned Record types.
• Conducted Sprint Planning, Daily Sprint Meetings and Sprint Reviews.
• Developed User Stories. Responsible for analysis and grooming of Product Backlog.
• Guiding the Requirement Gathering Phase.
• Scheduling and conducting calls/meetings related to Requirement Clarifications and understanding.
• Support and coach the Product Management team on Agile practices.
• Support the continuous delivery process of the team.
• Improving transparency within the team.
• Removing the impediments.
• Managing and verify requirements with users by conducting Walkthroughs.
• Working with Business Team, Scrum Master & Product Owner change to initiate and manage the change requests.
• Creating Reports and Dashboards for Higher Management & Client visibility. Customer Exposure
• Vast working experience with
many Global Clients like- Voya
Financial, ING Insurance, Baxter
International, AbbVie Inc., AXA
Insurance Company, Credit
Suisse, Starwoods Hotels etc.
Certification
External Certification:
• Scrum Alliance Certified
Scrum Master(CSM)
• SFDC Certified Administrator
• ISTQB Certified Tester
Internal Certification:
• Cognizant Certified Professional
in Banking & Financial Services
• Cognizant Certified
Professional in Life Sciences
• Cognizant Certified Professional
in Agile methodology
Awards & Recognition
• Cognizant QEA CRM Best
Team award received by the
Team under his Supervision
• Awarded Cognizant Guiding Light
for Team Leading Activity
• Awarded Cognizant Star Test
Lead for Efficient Test Leading
Capacity
• Awarded Cognizant Start Tester
for Efficient Testing Activity
• Awarded ING Insurance
Puraskars for Best Team Lead
Education
• Bachelor of Technology in
Electronics and Communications
Engineering(2002-2006)
Apr 2013- Aug
2014
• Supported UAT (User Acceptance Testing) and Production Migration team during application rollouts.
• Managing, End User Training and related artifacts preparation.
• Working on Force.com and extensive hands on experience in Salesforce Administration
& Configuration of Custom Applications using the platform. QUALITY ENGINEERING & ASSURANCE MANAGER
COGNIZANT TECHNOLOGY SOLUTIONS INDIA PVT., KOKATA(INDIA)
• Managing 8-member QA team by Implementing QA processes and Best Practices throughout project life cycle.
• Efficiently managing different Testing Phases- Functional, Regression, User Acceptance, Sanity and Ad-hock.
• Daily / Periodic deliveries, status reporting and project communications with various stake holders.
• Implementing QA processes and Best Practices throughout project life cycle.
• Creating Requirements Traceability Matrix to ensure that all requirements trace to an appropriate business requirement or feature.
• Working with subject matter Experts, Business Team and project management to review the requirement documents, solution proposal documents, coordinate test and implementation activities. Provide estimates of QA time and resources for testing.
• Leading the process of Preparing test artifacts such as Test Strategy, Test Plan, Test Cases for the new and old features based on functional spec Documents. Participating in walkthrough and review meetings to finalize the documents and testing scope coverage.
• Follow Test management (Software Test Project Lifecycle) and defect management
(Software Defect Life Cycle) process using HP ALM/Quality Center.
• Extensive hands on experience in Veeva Administration & Configuration of Custom Applications using the platform.
• Expertise in various Standard & Custom objects.
• To act as the single Point of Contact for testing related activities for the projects assigned during each release.
Apr 2010-
Mar 2013
QUALITY ENGINEERING & ASSURANCE LEAD
COGNIZANT TECHNOLOGY SOLUTIONS INDIA PVT., KOKATA(INDIA)
• Leading the team to Perform Smoke, Sanity, Ad hoc, Integration, System and Regression testing in various levels for different applications.
• Following Test management (Software Test Project Lifecycle) and defect management
(Software Defect Life Cycle) process using HP ALM/Quality Center.
• Managing the test specific documents in share point for document management and knowledge base improvement and implementing the best practices gained from previous projects and making sure that team follow the checklist derived from those practices
• Leading the team in Cross browser testing to support IE, Firefox, Chrome, Safari and Device testing in iPhone, Android and IPAD.
• Preparing various test artifacts like- Test Plan, Test strategy, RTM, Test Scenarios, Test Cases, Test Results and Test Summary Report.
• Proficiently tracking and publishing Bug Reports using different tools like ALM/Quality Centre, Bugzilla, Bug Tracker.
Feb 2007-
Mar 2010
• Working in Salesforce Administration & Configuration of Custom Applications using the platform.
• Expertise in various Standard & Custom objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards. QUALITY ENGINEERING & ASSURANCE CONSULTANT
COGNIZANT TECHNOLOGY SOLUTIONS INDIA PVT., KOKATA(INDIA)
• Working as a Team member of a 10-member team.
• Requirement & Gap Analysis.
• Test Plan design, Test Case design and review, Functional testing and Defect reporting, Preparing test scenarios, Maintaining RTM, Tracking defects and Managing Blackbird for desktop and IPad application.
• Functional testing of core modules of the application.
• Publishing test reports/matrices for each test cycle.
• Monitoring the gaps in testing process
• Interacting with client on Projects Plans.
• Conducting status calls with Onsite Co-coordinator.
• Creating positive and negative test scenarios and implementing in manual test cases.
• Performing Smoke, Sanity, Ad hoc, Integration, System and Regression testing in various levels for different applications.
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