Social Media Customer Service
Resume:
Jessie Surgeon
*** **** ***** ** 304-***-**** addmtj@r.postjobfree.com
Hard Skills Soft Skills
Media Writing Time Management
Video Production Customer Service and Satisfaction
Social Media Marketing Written and Oral Communication
Marketing Campaigns Problem Solving
Microsoft Suite Able to adapt easily
In Depth Research Leadership
Experience
05/2016-Present
Del Sol Cantina and Grille, Lewisburg WV- Waitress
●Handle card and cash transactions
●Instill a positive attitude and environment through stressful situations
●Train new employees
●Maintain excellent customer service
08/2019-03/2020
Alderson Broaddus University Admissions Office, Philippi WV- Work Study Employee
●Assist with preparation for admission presentations
●Receive and process student applications
●Make student files
●Answer phone calls and assist with incoming parents and students
08/2018-05/2019
Alderson Broaddus University Marketing Office, Philippi WV- Work Study Employee
●Monitor all social medias for the university
●Photograph and record school events
●File photograph archives
●Assist in graphics
Education
08/2016-05/2020
Alderson Broaddus University, Philippi WV
Mass Communications with an emphasis in Digital Media
Awards and Certifications
Alderson Broaddus University
●Dean’s List
●Safety and First Aid Certification
●Pledge Class President
Del Sol Cantina and Grille
●Food Handlers Certification
Activities
Alderson Broaddus University
Alderson Broaddus Cheer Team – Captain
SAAC Representative
Lambda Sigma Phi – Active Member
Battler Columns Photographer
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