PERSONAL DATA
Name and surname: Miona Todorovic
Date of birth: September 15, 1984
Postal address: Dr Ivana Ribara 206/28
Post code: 11188
City of residence: Belgrade
Country: Serbia
Email: add3bz@r.postjobfree.com
Mobile phone: +381*********
Education
University: University of Belgrade: Philology/Literature
Course: English language and literature
High school: Gimnazija Vrnjacka Banja
Working experience
Company name: Hyperoptic (UK Internet Service Provider)
Job position: Customer Support Agent
Employment period: September 2018. - Present
Job description: Providing information about Broadband and phone services; dealing with customers' technical issues; taking orders; processing billing or payments; dealing with customers to provide a first class service.
Company name: Meten
Job position: Online ESL Teacher
Employment period: May 2018. - December 2018.
Job description: Teaching Conversational English, Business English, Reading and Writing Skills, Listening and Speaking Skills, Grammar and Vocabulary and exam preparation materials such as IELTS, TOEFL and TOEIC
Company name: Bibo Global Opportunity Inc.
Job position: Online ESL Teacher
Employment period: January 2016. - July 2018.
Job description: Teaching Conversational English, Business English, Reading and Writing Skills, Listening and Speaking Skills, Grammar and Vocabulary, Useful Language Expression and Idioms, Kids materials and exam preparation materials such as IELTS, TOEFL and TOEIC.
Company name: Imaginarijum Lifestyle Magazine
Job position: Content writer at Imaginarijum.rs
Employment period: January 2016. – Present
Job description:
- Writing a wide variety of content for an online lifestyle magazine
- Social media and community management
- PR campaigns and strategies
Company name: Ellecta Digital
Job position: Content Writer / Blogger
Employment period: May 2016. - March 2017.
Job description:
-Writing high quality content / blog articles for the company's clients
-Writing articles for the company's official blog related to social media use and digital marketing
Company name: Metropolitan University
Job position: Social Media Manager / Event Manager
Employment period: September 2016. - January 2017.
Job description:
- Creating, managing and growing presence of the university and its educational program / events on social media (Facebook, Twitter, Instagram)
- Managing online feedback with potential students and followers
- Planning and organizing events such as workshops, educational fairs, guest lectures, students' exhibitions etc.
Company name: NCR
Job position: Field Service Coordinator UK
Employment period: May 2016 – September 2016.
Job description:
-Supporting the activities of the Customer Engineers (CEs); planning, prioritizing,
assigning, and monitoring all open work orders for CE’s, ensuring the prompt delivery of service to
meet the contractual terms and conditions.
Company name: Kyäni, Inc
Job position: Simultaneous interpreter
Employment period: March 2016.
Job description:
-Simultaneous translation (English - Serbian) of the WAVE event in Vienna, Austria
Company name: Webmaster/My Trendy Phone
Job position: SEO manager for UK and EU website/ Social Media Officer, blogger, copywriter
Employment period: January 2013. – January 2016
Job description:
– Creating and developing high quality and search engine optimized on-site content for
MyTrendyPhone.co.uk and MyTrendyPhone.eu
– Writing contents for official company blogs
Community management:
-Creating, managing and growing company's presence on social media (Facebook, Twitter,
Instagram, Pinterest, Google +)
Customer relations – managing online feedback with customers and followers
Reputation management: Monitoring and managing customers' product reviews, Translations (Serbian-English / English-Serbian)
Company name: Adelante Private Language School
Job position: English language teacher
Employment period: September 2010. - December 2012.
Job description: Elementary to proficiency courses, Business English courses, FCE/TOEFL Preparation courses
Company name: Stankom bajka Kindergarten
Job position: English language teacher
Employment period: September 2009. - March 2010.
Job description: Activities in function of the basic program adoption where children acquire knowledge of science, art, culture and sport. The aim is to achieve the capacity required for the enrollment in European primary schools.
Company name: St. Nicholas Private Language School
Job position: English language teacher
Employment period: September 2008. - Jun 2009.
Job description: Elementary to Proficiency courses, Market leader Business English courses
Company name: Screenplay Film Festival/Cultural Center Vrnjacka Banja
Job position: Simultaneous interpreter
Employment period: August 2003. - August 2007.
Job description: Press conference interpreter
Professional Skills
Computer skills
Internet: upper intermediate level
Document editing: upper intermediate level
Photo editing software: intermediate level
Spoken languages
Serbian (speech - native level, reading - native level, writing - native level)
English (speech – proficiency level, reading - proficiency level, writing – proficiency level)
Italian (speech - beginner level, reading - beginner level, writing – beginner level)
Personal information:
Resourceful, organized, practical, flexible, good listener and quick learner
Other remarks
Preferred type of job: Full-time / Part-time / Willing to work only in a residence