Engineer Quality
Resume:
Itshak Gelber
Westborough, MA *****
C- 508-***-**** adcwzy@r.postjobfree.com
Software Quality Engineering Director
Leverage customer service background to maximize product quality and customer’s satisfaction. Apply technical mastery, curiosity, open communication and empowerment to lead a global testing organization in a highly demanding ever-changing environment. Software, System, Protocol, Firmware QE testing and QE management experience. Designing innovative QE methods and integrating new technologies, tools to solve and cover complex testing requirements. Core Skills
• Excellent leadership skills, to motivate and develop, manage and organize tasks, follow up, report and change management to meet customers demand.
• Software Specs, Test Plans, Test cases generation, review, modification and automation.
• Fast learner, innovative and ‘Out of the Box’ thinker. Creative solutions designer and implementer, able to architect significant systemic change with minimal disruption.
• Excellent System understanding, grasping a full stack of new technology quickly.
• Python, Java, Perl, Unix Shells
• Git development environment, EMACS.
• Certified Six Sigma Green Belt, completed Black Belt training
• Platforms: Unix(Sun, HP, IBM/AIX), Linux, z/OS, OS/400(i O/S), Microsoft Server, VMware ESX
• Fluent in English, Hebrew, and Arabic, Conversational in Spanish and German. PROFESSIONAL EXPERIENCE
Infinidat, Inc, Waltham, MA 2016 - Currently
DevOps Director ( 2017 - Current )
Joined a small development team that is working on expending the Infinidat storage solutions to add a highly lucrative capacity and compatibility to the flagship product the ‘INFINIBOX’. In this position I am required to do whatever is needed from support to installations, lab maintenance and more. Last couple of years my main contribution was in QA at a DVT level, frequently grabbing development code, building and loading it on various platforms under testing identifying issues, conducting initial analysis and reporting to development the issues, following closely the solutions development and when ready rapidly introducing the solutions into the relevant testing environment. Results:
• Identified many hundreds of SW bugs, testing thoroughly all the solutions.
• Identified coverage gaps by experimenting with the systems and their functionality range, working with the relevant developer/s in order to implement reliable automated coverage to close the gaps.
• Designed RMR (Remote replication) testing harness, persuaded development to implement the concept verified its functionality and widely implemented it. This idea became our RMR field solution eventually. EMC, Inc, Hopkinton, MA 1997 –2016
Software Quality Engineering Director ( 2003-2016 ) Lead EMC's Enterprise storage host connectivity ('front End') emulations testing, by utilizing state of the art workload generators (in house products for Open Systems and Mainframe environments) as well as a series of automated tests that covered the features and applications compatibility verification. Managed 30=50 engineers in Open Systems, Mainframe and iSeries (AS400) VMAX QE groups. Results:
• Revolutionized testing coverage by scrutinizing and closing the gap between field utilization and QE Lab configurations and testing using statistical analysis of filed configurations distributions and interviewing customers facing engineers. Documented required testing criteria and delegating for implementation.
• Dramatically reduced quality problems faced by EMC VMAX customers from over 10% to less than 0.1%, relentlessly pursuing quality improvements initiatives and methods.
• Introduced End to End testing concepts: from bit level protocol compliance for SCSI, Fiber and Ficon Symmetrix-VMAX host interfaces to application level testing as Oracle and ORS.
• Automated significant number of manual tests using Unix Shells and Perl. Increased automation levels to more than 50% of testing
• Trained and integrated an offshore team, achieved 100% sustaining coverage by the offshore team reducing annual operational costs by $1.6M and enabled parallel projects execution.
• Planned lead and executed the transformation of DMX enterprise storage to Virtual VMAX enterprise storage, architected a unique Dynamic Testing Process that enabled dual coverage: VMAX and previous generation with no additional resources, achieved outstanding quality levels and customer acceptance. Additional Professional Experience
Software Quality Engineering Manager EMC Inc., Hopkinton, MA Software Quality Assurance Group Leader EMC Inc., Hopkinton, MA Software Quality Assurance Engineer EMC, Hopkinton, MA National Technical Specialist Indigo America, Schaumburg, IL
• Responsible for sales support, field maintenance and client relations for high-tech digital industrial printing machines in web-printing services.
• Ranked as the best filed engineer in the company. Instituted a training program for service engineers in operations and company procedures.
1st
Merchant Marine Officer – Electronics ZIM Lines., Haifa, Israel Military service – IDF – Intelligence Officer
EDUCATION
Master of Software Engineering (MSE)-Brandeis University, Waltham, MA Bachelor of Science (BS)-Biology - The Hebrew University,Jerusalem Israel Coursework in MBA program at Roosevelt University, Arlington Heights, IL PROFESSIONAL DEVELOPMENT & RECOGNITION
• Six Sigma Black Belt, 2006
• Six Sigma Green Belt, 2004
• Private Pilot Licensed since 2012
SOCIAL RESPONSIBILITY
Volenteered in the YMCA (the Boroughs branch Central MA) as a Karate instructor. 2003-2006
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