Michel Elhawa

* ******** **

GAITHERSBURG, MD ***78

301-***-****

adcwd0@r.postjobfree.com

Results-oriented Auto Sales Associate with over 6 yearsÕ experience in new and pre-owned vehicle sales. Skilled in strategically negotiating deals and transforming e-commerce prospects into in-store sales to achieve sales targets. Proven leadership skills that help team members achieve individual sales, enhance customer service, and drive business goals. Looking to take next career step in automotive sales and leadership with a respected dealership dedicated to delivering high quality service and building relationships with customers.

Core Qualifications

● New and Pre-Owned Auto Sales

● E-Commerce

● Customer Service

● Inventory Management

● Strategic Negotiations

● Industry Trends

EXPERIENCE

Koons Automotive, Tysons Corner — Sales Associate

November 2015 - February 2019

Cultivate relationships with new customers to achieve sales objectives and provide insight into new products, features, and options.

Strategically negotiate with customers to close on deals and increase sales; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager and F&I manager.

Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability, price, and options.

Maintain contact with customers via email, phone calls, and regular updates on promotional offers. Allstate Insurance, Gaithersburg, MD —Insurance Agent January 2003 - November 2015

Provided sales of Life Insurance and policyholder services to customers

● Analyzed market trends to determine customer needs, volume potential, price schedules and discount rates

● Grew business and drastically improved profitability by identifying new target markets, establishing and nurturing customer relations, and generating creating innovative strategies

● Consistently met and exceeded all sales and performance goals that leads to efficient operation

● Promoted and marketed services to insurance agencies resulting to expand sales territory and boost accounts by 100%

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Darcars Inc, Fairfax, VA — Sales Leader

MONTH 20XX - MONTH 20XX

Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements.

Used consultative sales process to match customers with vehicles suiting their needs. Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives, and explained costs associated with purchase. Researched new automotive releases to maintain knowledge on new products and trends. Informed customers on associated dealer services and products such as extended warranties. Education

Business Management, University of Maryland University college – 2006 Cardon’s Sales Training Certificate -2018

GMC Leadership Training, Vienna,VA-2015

Allstate Professional Sales and Management Training, Chicago, IL- 2003 Weichert School of Real Estate Certification Bethesda, MD-2008 Skills

Trilingual: Fluent in Arabic, Spanish & English- Knowledge of the structure and content of Languages including the meaning and spelling of words, rule of composition and grammar.

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