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Support Sap

Location:
Houston, TX
Posted:
April 13, 2020

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Resume:

Trysha A. Dyess

PO Box ******

Houston, TX *****

Email: adcsom@r.postjobfree.com Mobile: 281-***-****

EXPERTISE SUMMARY

Business Systems Analyst with sixteen years of experience in configuration of SAP HR/HCM: Time Evaluation, Benefits, Payroll module expertise. Two years experience with SAP SD module and Benefits interface file. Seven years of experience with EDI/EAI tools and sixteen years programming, design and analysis experience. Worked individually and on teams utilizing SAP, program analysis and development with EDI translation tools and EAI/IDOC interfacing technologies to report, process and manipulate data on like/disparate systems. Analyzed business processes for automation and/or redesign. Utilized effective team leadership skills, project management and organizational skills to complete assigned tasks and projects successfully.

Demonstrated Expertise with:

SAP – HR/HCM - Time, Benefits, Payroll, Compensation, Recruitment, OM/PA/PD modules Version 3.X – ECC 6.0, Time Evaluation/Payroll schema, PCR, Features, WSR, CATS, ESS/MSS

Bargaining Collectives (Unions), Overtime rules – Time Eval module, custom operations, functions, sub –features, Abs/Att Types.

Benefits – COV & Cost rules, Enrollments,

Gross Payroll –WT, Payments, Deductions, PCR’s, features, sub-features, operations, functions

Net Payroll – BSI Taxes, Deductions, Garnishments, ACH, FI/PP Postings, Off-Cycle Processing, Year End Activities

HTML/Web Design, XML

C/C++

SAP ALE – xRPM, CRM, IDOCS

SAP ABAP reports

OM/PA – Org structures, assignments, units, job, positions, plans, relationship

PROFESSIONAL EXPERIENCE

Rowan Companies, Houston, TX

7/2014 – Present

Sr. Business Analyst, SAP HR Global Support

Sole functional support for Global (ME, UK, US, Expats) SAP Time Management module. Global support for Payroll and Time PCR’s, features, table configurations and testing for new implementations and enhancements and support. Work with business users to gather, analyze and implement communicated requirements. Analyze business requirements and develop blueprints, Functional and Technical Specifications. Develop test scenarios to facilitate testing of new or enhanced functionality to be implemented. Provide end user support for problems reported to Service Now help desk for US, Canada, UK, Asia and Middle East.

SASOL NA, Houston, TX

6/2013 – 7/2014

Sr. Business Analyst, SAP HR Global Support

Functional and technical support of SAP Time Management/Payroll module. Development and enhancement of Time/Payroll schemas, Features, Personal Calculation Rules, table configuration, testing, rollout and training for new implementations and enhancements. Work with the users to gather business requirements and determine the best way to configure those requirements. Analyze business requirements and develop blueprints. Debug ABAP programs and modify HR ABAP reports. Develop and document test scenarios to facilitate testing of new functionality implemented. Provide end user support and training for problems reported to the SMC Service Desk for US. Provide end-user training.

ConocoPhillips, Bartlesville, Oklahoma

04/2012 – 5/2013

Sr. Business Analyst, SAP HR Global Support

Sole functional and technical (non-ABAP) support of SAP Time Management module. Enabled the effective delivery of training, documentation and end user support. Participate in the implementation and enhancement activities within the Time schema, writing PCR’s, features, table configurations, testing, rollout and training for new and enhanced functionality. Work with the users to gather business requirements and determine the best way to deliver those requirements. Analyze business requirements and develop detailed functional and technical specifications to review with ABAP team to ensure successful program implementations. Develop the necessary test scenarios and test data to completely test new functionality implemented. Fully documents the results of all testing. Provide post go-live support for user problems reported to the ITS Service Desk. Provide end-user training.

Symphony Management Consulting, Charlotte, North Carolina 12/2011 – 2/2012

Solution Manager, Application Support

Manage Support Service clients. Provide analysis, counsel, and direction to analyze problems and develop solutions, as well as assure efficient operation of existing systems and programs. Maintain an understanding of business processes and the implications of computer systems on these processes for multiple businesses supported. Create and conduct training presentations for support clients. Time, Payroll, Benefits, OM/PA/PD configuration and maintain/create PCR’s and configuration for Time/Payroll schema.

FMC Technologies, Houston, Texas

9/2010 – 12/2011

SAP HR Global Developer – Time Evaluation, ESS/MSS, HCM Global Project Management

Define project requirements and scope for global or local SAP HCM implementations. Facilitate and conduct sessions with business users and management to identify user concerns on HCM related issues and address with appropriate resolutions. Ability to recommend and lead blueprinting activities for enhancements; advise on process design changes and coordination of implementing initiatives. Provide expertise in SAP HCM configuration & design processes and coordinating.

Pilgrim’s Pride Corporation, Pittsburg. Texas

3/2005 – 10/2010

SAP HR Business Analyst – SAP HR Time Evaluation/Benefits/OM/PA/PD/xRPM/CRM/IDOCS/ALE

Define and perform activities associated with the support of daily system administration and transaction processing associated with the HR Time Evaluation process. Facilitate and conduct sessions with company timekeepers and supervisors and management to identify user concerns, issues, and problems and address with an appropriate resolution. Ability to recommend and lead blueprinting activities for enhancements, advise on process design changes and maintain critical master data, schemas, PCRs, work schedules rules, quotas and features. Provide expertise in configuration activities, and coordinating testing of configuration changes. Solely responsible for the configuration (Health, Savings, Insurance, FSA & Stock plans, features) and support of the Benefits module for 50K employees on a weekly payroll schedule.

Computer Science Corporation ( BHP billiton client), Houston. Texas 3/2004 – 11/2004 (Short Term Contract)

SAP Systems Analyst – SAP HR Time Evaluation/Payroll

Define and perform activities associated with the global support of daily system administration and transaction processing associated with the HR Payroll/Time Evaluation process. Facilitate and conduct sessions with US/Canada/England/Australian users to identify user concerns, issues,

problems and address them with appropriate resolution. Ability to recommend and lead requirements gathering activities for business enhancements. Advise on process design changes and maintain critical master data. Provide expertise in configuration activities, and coordinating testing of configuration changes.

Schlumberger/Schlumbergersema/ATOS Origin, Sugar Land. Texas 5/1998 – 3/2004

Business Systems Analyst – SAP HR Time Evaluation

Define and perform activities associated with the support of daily system administration and transaction processing associated with the HR Time Evaluation process. Facilitate and conduct sessions with US payroll users to identify user concerns, issues, and problems and address them with appropriate resolution. Ability to recommend and lead requirements gathering activities for enhancements, advise on process design changes and maintain critical master data. Provide expertise in configuration activities, and coordinating testing of configuration changes.

Recommend and lead gathering of requirements for enhancements, advise on process design or configuration changes and implementation of Time schema module development or enhancements which encompass personnel calculation rules, features and configurations within the HR module.

Maintenance/development and support of two core US Time schemas with a solid knowledge of payroll integration points. Knowledge of SAP personnel calculation rules, features and functions within the Time Evaluation module. Responsible for testing completed configuration and/or development of enhancement objects and communicating new or revised processes to payroll user community.

Troubleshoot, investigate, analyze, and solve configuration related problems, including Master data & CATS

Apply & monitor BSI Tax Update bulletins (TUBS) to SAP & BSI client

Apply multi-state tax rate changes with SAP & BSI test & production instances

Coordinate with Technical support team & install client side BSI software upgrades

Compaq Computer Corporation, Houston, Texas

11/1997 – 5/1998

Supply Chain Systems, EDI Business Analyst

Gathered and analyzed data requirements, designed and developed solutions for internal users for EDI document exchanges with customers/vendors and suppliers. Configured document specifications to support Intercompany business for the Lexmark printer implementation. Ensured compliance with different processing procedures that followed business rules established by local laws and corporate policies.

Developed specifications used to implement X12 & EDIFACT documents in near real time processing.

Provided X12 field mapping details from sales order data required to correctly process data in EDI sub-system.

Analyze and develop specifications for EDI processes for internal and external customers/vendors. Documents supported included sales orders, purchase orders, invoices, advanced ship notices, goods issued, inventory reports and goods receipts. Table updates and inventory account assignments were transported to support this work.

Kent Electronics, Houston, Texas

1994 - 1996

Programmer Analyst/ EDI Coordinator

Implemented technical solutions that support a wide variety of EDI activities between the corporation and business partners who reside on multiple communications and translation platforms. Analyze, design, develop and implement EDI messages, translation and integration applications of complex scope.

Worked directly with clients to define user requirements for ANSI X12 and EDIFACT documents.

ARCUS, Inc, Houston, Texas

1992 - 1994

Programmer Analyst - Software

Development, enhancement and support of detailed integrated application designs and system flows. Application processing, data modeling, flowcharting, coding, testing, test plan preparation, testing validations, program debugging, development of job flow/transaction processing, implementation and coordination of program releases, investigation and correction of

error conditions or application discrepancies and verification that application processing complies with corporate standards.



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