Project Manager Scrum

Professional Summary

Efficient Scrum Master, Business Analyst and Quality Assurance tester with 6 years of experience

Proficient in review of testability documentations, requirement specification, functional documentation, and conversion of the requirements document into detailed Test plan, Test cases and Test scripts.

Experienced in Requirements Gathering, Scrum Ceremonies, Test design, development, and quality assurance of cost-effective enterprise applications.

Experienced in all phases of SDLC utilizing Waterfall, Agile Scrum.

Expertise in conducting and participating different types of testing such as Integration, System, Functional, GUI, Regression, Sanity, Smoke and User Acceptance Testing (UAT).

Experienced in developing, troubleshooting, Bug Tracking system, maintaining backlog and process and customizing Manual Test case using HP Quality Center/ALM, Rally and JIRA

Extensive cross-functional experience collaborating with stakeholders, engineers, and leadership teams.

Proficient in Soap UI tool and UFT API testing module.

Excellent team player with strong interpersonal and communication skills, hard working, high level of motivation, strong eagerness to learn, ability to perform well independently and in a group, and ability to work under pressure.

Education

BACHELOR OF SCIENCE VIRGINIA COMMONWEALTH UNIVERSITY RICHMOND, VA

Skills

CERTIFICIATIONS

·Certified Scrum Master (CSM)

·Certified SAFe 4 Agilest (SA)

·ITIL V4

·Certified System Administrator (ServiceNow CSA)

·Currently studying for PMP and ITIL certification

TECHNOLOGY

·Testing Tools/ Requirement Management: ServiceNow, REMEDY, JAZZ-CLM, AEM, Atlassian JIRA, CA Agile Center Rally, HP Quick Test Professional, HP Quality Center, HP ALM, HP UFT

·Office and Diagraming Tools: MS Office, MS Project, MS Visio

·Scripting Tools & Languages: VB Script, SQL, XML

·Systems: Windows, UNIX/Linux

·Software Methodologies: AGILE SCRUM, Scaled Agile Framework, Waterfall, ITILv4

·Database Interface: Microsoft SQL, Toad

Experience

SCRUM MASTER VMD CORP RESTON, VA JUNE 2018 – NOVEMBER 2019

·Analyzed and documented business requirements, meeting minutes, responses to questionnaires and got approval of requirements from the client for multiple national systems for the Department of State: Consular Affairs

·Facilitation of release and iteration planning and backlog prioritization sessions

·Analyzed and written requirements for the redesign of an intranet state website

·Removing technical blockers to ensure the team are as efficient as possible

·Drove discussions to develop design requirements with vendors

·Builds relationships with key stakeholders and actively manage expectations

·Developed Task boards for Future program increments (Scaled Agile Framework)

·Proactive management of internal and external assumptions and dependencies

·Conducted meetings such as Requirements Gathering, Program Backlog Refinement, Sprint planning and reviews.

·Provided Tier III application support via phone and email to end users

·Developed User Guides entailing multiple roles, knowledge bases, FAQs, and training.

·Involved in QA phase planning, coordination an implementation of QA strategy for overall project.

·Monitored all open tickets (e.g., service requests, data issues, ad-hoc requests, bugs, enhancements, etc.) using REMEDY (ticket tracking solution).

·Coordinated with team to assess and prioritize change requests - primarily bugs and enhancements - and develop resolutions for escalated issues

·Groom Backlog to get rid of duplicate, obsolete, and completed User Stories.

·Communicated resolutions to end-users in clear business terms.

·Built service relationships with customers and ensured customer satisfaction

·Participated in all SCRUM ceremonies such as Daily Scrum, Retrospective, Planning, SOS and Reviews.

AGILE BUSINESS ANALYST/ SCRUM MASTER CONCEPT SOLUTIONS RESTON, VA OCT 2016 – JUNE 2018

·Provided a written/verbal escalation of project status, resources and schedule issue as required to upper Management.

·Defined tasks associated with the user stories, Test Cases using Atlassian JIRA., and linked test cases with the user stories.

·Designed, reviewed and analyzed the Requirements and Test Plan, developed efficient, highly maintainable and reusable test cases to support multiple projects.

·Coordinated and led sessions with SMEs to discuss requirement and designs.

·Excellent knowledge of Agile & Scrum development environment, multiple web browsers, and automated testing suites

·Worked closely with Development teams during the entire development process

·Groom Backlog to get rid of duplicate, obsolete, and completed User Stories.

·Frequent face-to-face interactions with upper management, and vendors.

·Responsible for documenting application related errors, Bugs, status reports which were presented in weekly meetings in Atlassian JIRA.

·Tracked team's progress over the sprint via daily stand up and check for any impediments.

·Created new and update existing test cases based on user stories.

·Created the appropriate test plans based on the development process.

·Document test results and work with development team to resolve issues.

·Performed Manual Testing for the Functionality and GUI of the application using JIRA.

·Lead weekly Test Team meetings to discuss all work needing to be completed.

·Performed backend testing of the system by writing and executing SQL queries.

·Developed and maintained test cases for functional, smoke and regression testing.

·Performed Functional, System and User Acceptance Testing.

·Responsible for preparing and sending the deliverables like weekly status reports and Scrum Metrics (Defect Discovery Rate, Defects remaining) for upper management use.

·Burndown all tasks related hours and made sure all tasks had appropriate hours associated.

·Participated in all SCRUM ceremonies such as Daily Scrum, Retrospective, Planning, SOS and Reviews.

Environment: Windows, Linux, SQL Server, Oracle, XML, Java, JavaScript, HTML, Visual Studio, Visual Basic, SOAP UI, JIRA, Glass Fish.

BUSINESS ANALYST WELLS FARGO RICHMOND, VA FEB, 2015 – SEPT 2016

·Designed, reviewed and analyzed the Requirement and Test Plan, developed efficient, highly maintainable and reusable strategy to support multiple projects.

·Helped create documentation such as System Requirements Specification (SRS), System Design Document (SDD), Permission Matrices, and Test Scripts.

·Provided a written/verbal escalation of project status, resources and schedule issue as required to upper Management.

·Conducted the demo for the POs and PMs at the end of each sprint, gather their feedback on the product, and implement the same in the upcoming sprints.

·Responsible for preparing and sending the deliverables like weekly status reports to the QA managers and project lead.

·Coordinated and led sessions with SMEs to discuss requirement and designs.

·Coordinated with Functional Team to identify Test cases that are candidates for Automation.

·Analyzed and identified the areas of a project for Test Automation with test team.

·Translated high-level functional requirement into system requirements.

·Converted requirements in SRS and SDD into an RTM; managed, edited and maintained RTM.

·Defined requirements, using Rally, Linked test cases with the requirements.

·Performed Manual Testing for the Functionality and GUI of the application.

·Responsible for documenting application related errors, Bugs, status reports which were presented in weekly meetings in Rally.

·Help create Training Guides for end users to explain the new functionality.

·Worked with SMEs and planning Business Analyst for prioritization of the backlog.

·Performed backend testing of the system by writing and executing SQL queries.

·Generated UFT scripts with Standard, Text, Table checkpoints and also synchronization points.

·Performed Functional, System and User Acceptance Testing.

·Participated in all SCRUM ceremonies such as Daily Scrum, Retrospective, Planning, and Reviews.

QA ENGINEER UNITEDHEALTH GROUP BALTIMORE, MD OCT, 2012 – JAN, 2015

·Provided support to Project Manager by updating testing schedule and Risk/Issue on a weekly basis.

·Ensured all proper documentation is created so that the agency’s SDLC processes’ were followed and proper approval of documentation was received.

·Reported the bugs, e-mail notifications to the developers using the Quality Center.

·Used Quality Center for defect tracking in different environments.

·Worked in executing and analyzing various queries and creating reports.

·Prepared documentation for assigned projects and followed software release procedures, requirements analysis using HP Quality Center.

·Developed Test cases and Test scripts for both Manual and Automated testing based on functional specifications and design documents.

·Involved in creating Test Plans, Test cases for new Implementation based on the business requirements.

·Involved in preparation & execution of Test plan, Test Conditions and Test Cases manually.

·Prepared Test data for interpreting the positive/negative results; Involved in preparation of Test Data used to test the Key Functionalities in Latest Builds.

·Determined the Entry and Exit Criteria for different phases in testing cycle of the system.

·Worked extensively with Quality Center for creating Test Plans, Test Cases, Test Design, Test Inputs, Test Logs, and Test Summary Reports.

·Translated high-level functional requirement into system requirements.

·Wrote SQL queries for checking the Data Transactions and Database Integrity in both SQL Server and Oracle.

·Involved in Regression and System testing of the application using QTP.

·Reviewed the QTP Scripts developed by the team members.

·Planned QTP testing process by Analyzing the AUT and Automating Test Plan Generation.

·Created Customs functions for some grids which are not recognized by QTP.

·Created Generic Functions in VB Script for both Windows and Web based applications.

·Provided UAT testing status information to the quality assurance lead, project manager, and various business stakeholders.

·Participated in all SCRUM ceremonies such as Daily Scrum, Retrospective, Planning, and Reviews.

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