CHEYENNE HARMON
COLUMBIA, SC *****
803-***-**** adcoa7@r.postjobfree.com
PROFESSIONAL SUMMARY
Software Engineer with 4 years of experience successfully troubleshooting and debugging complex .NET applications, including frontend and backend. Skilled at optimizing and reworking systems to meet specific customer requirements. Adaptable team player dedicated to efficiently resolving project issues.
SKILLS
.NET development
RESTful API interfaces (JSON, XML)
SQL Server
XML/ XSLT
Team Foundation Server (TFS)
HTML/CSS
JavaScript/ jQuery/ AJAX
C#
WORK HISTORY
DUCK CREEK TECHNOLOGIES LLC 04/2017 – Current
Software Solutions Engineer II Columbia, SC
Developed new features within existing ASP.NET MVC application using C# and JavaScript/jQuery while working with business analysts throughout the SDLC process
Analyzed, debugged, and fixed production issues in C# .NET applications and ensured new code did not impact existing functionality
Redesigned critical system component which led to better error handling/logging and 90% decrease in number of errors reported by client
Communicated with project managers, developers, quality assurance and customers to resolve technical issues with high degree of quality and efficiency
Actively engaged team members with different roles to adapt skillset and improve ability to address issues
DOVETAIL INSURANCE 05/2016 – 04/ 2017
Software Developer Columbia, SC
Quickly got up to speed on technology stack and began contributing to team's success through improvement of internal systems
Improved website feature using JavaScript which enabled internal users to resolve issues without need for IT intervention, thereby saving IT resources' time
Reviewed and prepared reports on batch job statuses and improved efficiency of reporting process through automation with C# console application, saving 30 to 45 minutes daily
Designed and developed reports in SQL Server Reporting Services
CLEMSON UNIVERSITY BUSINESS SYSTEMS 07/2014 – 12/2014
Quality Assurance Analyst Clemson, SC
Supported operation and creation of automated scripts, demonstrating ability to promptly fix issues in timely and accurate manner
Maintained effective communication channels with colleagues, contributing to productivity increase of 158% measured in tests scripted per day
Acknowledged by management team for consistent performance and ability to achieve all tasks
EDUCATION
BACHELOR OF SCIENCE Computer Science
Clemson University
Clemson, South Carolina