SENKUMAR RADHAKRISHNAN

Email: adcl8h@r.postjobfree.com

Cell: 913-***-****

https://www.linkedin.com/in/senkumar-radhakrishnan-01339026

SUMMARY

QA Lead with 18+ years of experience in Manual and Automated Testing projects

Expertise in Credit Reporting, Logistics, Banking, Financial Services and US Tax

Expertise in Test Methodologies - Agile methodology, V Modal and Waterfall

Expertise in Web, SOA and Client Server, Security, Backend testing, SAS RTDM

Expertise in various QA Activities - Proposal creation, Estimation, Planning, providing automated test solutions and frameworks, Test Execution and Reporting, Defect management

Test Automation expertise with UFT [Formerly QTP] and SOAPUI, Ready API

Experienced in using Version Control Tools like SVN, GIT.

Experienced in automation of restful service using Selenium REST Assured, TestNG, & Eclipse

Experience in Continuous integration tools like Jenkins

Proven ability to understand business problems and apply test techniques and technology to formulate workable solutions

Proven track on Managing and Coordinating Business, Dev, and multiple QA teams across multiple geo locations and Lead the team to success

Excellent on test management and reporting using HPALM

Excellent presentation, communication and Reporting skills

SKILLS SUMMARY

Operating System : Windows 7, 8, UNIX/Linux

Languages : VBScript, Perl Script, Groovy Script, Java and HTML

Databases : MYSQL, Oracle, MS Access, MSSQL, Netezza

Web Applications/Servers : Web Logic, Apache

Tools : UFT, HPALM, SOAPUI, WinRunner, Bugzilla, Selenium, MS Visio

IDE : Eclipse, Visual Studio.

VISA STATUS: H1B [I-140 approved]

CERTIFICATION: ISTQB - Certified Tester Foundation Level in Software Testing

EXPERIENCE HIGHLIGHTS

THRULINE MARKETING

QA ENGINEER [SEPT 2017 – Till Date]

Project THRULINE MARKETING IT PROJECT

Thruline Marketing enable higher education institutions with solutions that transform the way they serve students. Backed by education marketing expertise and research, Keypath Education sparks the conversation between institutions and students at the right time and place. Keypath also partner with institutions to provide unparalleled results through online education solutions and higher education marketing services.

ROLES & RESPONSIBILITIES:

QA Lead. Manage Offshore and Onshore team.

Automation – Identity, Plan and Implement in different projects

Develop automation framework for different projects

API testing using SoapUI. Create Framework. Utilize groovy script to handle reports.

Analyze and Identify tests to be automated, Review automation plan and scripts.

QA process improvement activity.

Participated in Daily Scrum meeting, Stand-up meeting, walkthrough meeting, weekly assessment meetings

Write test case, test scenario for functional validation, data base validation based on user stories

Database validation using for T-SQL queries

Analyze, troubleshoot issues and prioritize them for fixing

Participate and support smoke, regression and UAT.

Developing test scripts using Selenium REST Assured to test the business logic of the RESTful web services.

Creation of logic based intelligent checkpoints and script based custom reports which alter test flow based on response through Groovy scripting.

Onboarding vendors to utilize webservices and give them technical assistants.

POPULUS GROUP LLC, Kansas City, KS, US

CONSULTANT [JUNE 2016 – SEPT 2017]

Project AMERICAN CENTURY INVESTMENT

American Century Investment is an investment management firm. Its website application provides individual investors, investment professionals and institutional investors to various investment products that offer solutions to their needs.

ROLES & RESPONSIBILITIES:

Automation maintenance activity.

ACI Website application maintenance testing.

Smoke and Regression testing activity.

QA process improvement activity.

Support ACI QA for all testing activities.

Analyze, troubleshoot issues and prioritize them for fixing

Triaging defects and tracking to closure through JIRA

Project SPRINT.COM

Sprint Corporation, commonly referred to as Sprint, is an American telecommunication holding company that provides wireless services and is a major global Internet carrier.

Currently the sprint.com site is being re-written for a robust shopping and service experience which will allow sprint customers an easy and user-friendly application. The major areas that are currently in focus for light weight and cloud-based implementation are Digital Space, Sales, Shopping, Cart & Checkout, Network & Device Management, Billing and Account Management, Early Life Support and Care.

ROLES & RESPONSIBILITIES:

Leading the API testing team.

Lead webservice test case design/development process and track execution

Represent QA in all sprint planning activities.

Framework design for webservice automation using Ready API.

Analyze and Identify tests to be automated, Review automation plan and scripts.

Support Sprint QA for all testing activities.

Analyze, troubleshoot issues and prioritize them for fixing

Triaging defects and tracking to closure through JIRA

UST Global, Kansas City, KS, US

ASSOCIATE TEST ARCHITECT [NOVEMBER 2014 – JUNE 2016]

Project H&R BLOCK – CUSTOMER RELATIONSHIP MANAGEMENT – TEAM MARKET & RTDM

Team market is one of the projects that make up the FullCRM Program. This project will enable a centralized approach to managing marketing campaigns while leveraging the new enterprise person data master capability that was delivered by project. Marketing Teams will begin using a centralized approach to build lists and manage campaigns so that we can improve interactions with our clients, gain process efficiencies, and holistically measure and report on the success of campaigns. In addition, it will generate real time offers for use in the CSO, Field, and Online.

RTDM is also a CRM project which helps a database marketer to create campaign through SAS RTDM application for different in-house system. The RTDM application creates offers for the customers and then generates Campaign Performance Report to determine the success level of the campaign.

ROLES & RESPONSIBILITIES:

Responsible for coordinating and planning all QA activities in the project

Participate in Requirement analysis, design discussions, scrums to plan and formulate QA activities

Prioritize and schedule tasks and allocate work based on QA cycles

Resource management and work allocation

Lead Functional Test Case design/development process and track execution

Lead and execute ETL testing effort and Data setup

Support downstream systems with Data setup and Data validation

Analyze, troubleshoot issues and prioritize them for fixing

Defect prioritization and tracking to closure

Create and Manage Custom scripts written to Automate Test Tasks

Analyze and Identify tests to be automated, Review automation plan and scripts

Execute webservice automated testing using SOAPUI

Innovate and implement new ideas in automation to adjust according to sprints

UST Global, CHENNAI, INDIA

TEST SPECIALIST [APRIL 2012 – OCTOBER 2014]

Project UTi, UTi 1World

Duration: (APRIL 2012 – OCTOBER 2014)

The UTi 1World project has been defined as a result of market forces and compliance challenges that have identified the need for UTi to streamline business processes and consolidate administrative systems and would be able to effectively manage and leverage business processes in relation to shipments. Also, it creates a single global Freight Forwarding application that will provide a centralized platform from which UTi can effectively manage the movement and tracking of freight from Booking through Billing.

The application is developed in service-oriented architecture and it would have huge number of webservices. All these webservices will be tested and regression suite will be created using soapUI Pro.

The webservice team will be creating regression and smoke suites for general testing purpose. In addition to these the team will also participate in future releases through agile methodology and test the webservice manually and incorporate the changes as part of maintenance activity.

ROLES & RESPONSIBILITIES:

Test planning, tracking execution and reporting

Managing the offshore team – Coordinating with project team(client)

Identification of tests to be automated

Creation of scripts, review of scripts for webservice testing

Automation effort estimation

SoapUI tool – Creation and designing of framework, scripts using groovy scripting, maintenance and enhancement of scripts.

Setup and manage test environment

Coordinating the onsite offshore team in an agile methodological environment.

Create automated tools using Perl which helps the QA manual and automation team.

Participate in scrum meetings

Plan for sprints - webservice testing activities

Innovate and implement new ideas in automation to adjust according to sprints.

SAKSOFT Ltd, CHENNAI, INDIA

LEAD TECHNOLOGIST [AUG 2005 – APRIL 2012]

Project TransUnion Automation

Duration: (FEB 2008 – MARCH 2012)

TransUnion Interactive currently uses different technologies for automated testing on each of its platforms. The tools used in different projects are Mercury QuickTest Professional (QTP), Webflow (In-house testing tool developed on HttpUnit), and Microsoft TFS.

This project was to standardize automated regression testing across all initiatives. All existing automated regression suites that are not currently using QTP will be replaced with a QTP suite, and all new regression suites will be written in QTP. Webservice related tests will be carried using SoapUI and will be maintained in CVS repository.

Automation Tool

HP – Quick Test Pro (Formerly Mercury Quick Test Pro)

QC – Quality Center

SoapUI – Eviware webservice testing tool (Open Source tool)

ROLES & RESPONSIBILITIES:

Managed and mentored the offshore testing team activities. Coordinating with client. Mentoring the team with knowledge transfer, training and recreational activities.

Planning the offshore testing efforts. Effort estimation and created test strategy document.

Instrumental in creating automation framework for QTP and SOAPUI

Identification of tests to be automated

Creation of scripts, review of scripts and running regression suites

Automation effort estimation

Maintenance of automated scripts (updating or creating new scripts for any ER or bug)

SoapUI tool – Creation of framework, scripts using groovy scripting, maintenance and enhancement of scripts.

Setup and manage test environment

Leading the offshore team – Coordinating with client

Create automated tools using Perl which helps the QA/Dev and automation team.

Role as Domain Expert

Project Vertrue Mobile

Duration: (NOV 2010 – FEB 2011)

Adaptive marketing [AM] is one of the clients of TransUnion Interactive [TUI]. AM customers receive credit benefits through their FreeScore site managed by TUI. AM has developed a mobile application which serves their customer with credit benefits. Using the Mobile web application built by Adaptive, the credit benefits provided to their customers shall be:

1.Credit Reports

2.TransRisk Scores

These benefits are offered as an XML payload through the new TUI web service.

Automation Tool

HP – Quick Test Pro (Formerly Mercury Quick Test Pro)

QC – Quality Center

SoapUI – Eviware webservice testing tool (Open Source tool)

ROLES & RESPONSIBILITIES:

Managing the offshore QA/DEV team – Coordinating with client

Created test strategy doc

Automation effort estimation

UAT planning and coordination

SoapUI tool – Framework creation

Project TCS – TransUnion Consumer Solutions

Duration: (JUL 2006 – JAN 2008)

TransUnionCS (TCS) is owned and operated by TransUnion Interactive, Inc., a wholly owned subsidiary of TransUnion LLC created to bring credit management products and educational tools to the consumer market. Leveraging TransUnion's more than 30 years of credit information expertise, we seek to deliver high-quality, leading-edge services that empower consumers to manage their personal finances with greater confidence and success.

ROLES & RESPONSIBILITIES:

QA Lead related activities handled from offshore. Creation of Release Request, Release Blurb and Spot check items

Monthly release – Estimation of QA activity, creation of test case, test scenario, TMD and test result sheet.

Automation Tool Webflow maintenance – Creation and updating webflow scripts depending upon the ER or bug.

Bug Creation and reporting.

Project TCS CSPT – Customer Service Tool

Duration: (JUL 2006 – JAN 2008)

This particular application will be used for supporting customers enrolled in membership programs for Canadian and USA partnerships. This tool will allow a Customer Service Representative (CSR) to support Membership customers being fulfilled both online or offline. It will have a great amount of functionality overlap with the tool used to fulfill online retail customers.

ROLES & RESPONSIBILITIES:

QA Lead related activities handled from offshore. Creation of Release Request, Release Blurb and Spot check items

Monthly release – Estimation of QA activity, creation of test case, test scenario, TMD and test result sheet.

Automation Tool Webflow maintenance – Creation and updating webflow scripts depending upon the ER or bug.

Bug Creation and reporting.

Project Chase – Webflow development

Duration: (APR 2007 – JUL 2007)

Application: Chase and TrueCredit shall create a membership program for customers that shall provide credit reports, credit scores, comprehensive credit monitoring and other credit-related benefits and services. This program shall offer both online and offline servicing. Chase shall market this membership program to customers across different business units. Products and features shall include; single bureau monitoring, unlimited credit reports and scores, Identity Theft insurance, available 3-bureau credit monitoring, a credit score modeling tool, daily credit alerts, monthly all-clear notifications and quarterly credit alert summaries.

Activity: Webflow Regression suite was created using this tool and handed over to the maintenance team.

ROLES & RESPONSIBILITIES:

Leading the Automation Tool webflow team – Delegating, resolving issues and meeting the deadlines.

Review of the webflow activities.

Support the QA team in regression activities done through webflow.

Maintenance of webflow scripts.

Project Vantage and Insurance Score

Duration: (OCT 2006 – NOV 2006)

Scoring algorithm jointly developed by TransUnion, Experian and Equifax. This scoring algorithm will be added to the TransRisk algorithm currently in use on the MSP platform. Given that VantageScore was cross-developed by all three CRCs, a significant reason for score variance across CRC reports will be eliminated, addressing one of TrueCredit's most significant product complaints. These factors ensure that VantageScore provides a much greater value to consumers, and offering it across all major TransUnion direct-to-consumer channels should be implemented before the end of 2006.

An Insurance Score is a credit-based scoring model designed for use by the insurance industry. TrueCredit will resell this score, so that consumers may better understand how they may be viewed by an insurance provider.

ROLES & RESPONSIBILITIES:

Running of JWSUnit test case through Eclipse

Creation of test result sheet.

Bug Creation and Verification

Manual testing by verification of Response from SOAP Request

Project MSP Vertrue – Webflow development

Duration: (AUG 2006 – NOV 2006)

This particular application will be used for supporting customers enrolled in membership programs for Canadian and USA partnerships. This tool will allow a Customer Service Representative (CSR) to support Membership customers being fulfilled both online or offline. It will have a great amount of functionality overlap with the tool used to fulfill online retail customers.

ROLES & RESPONSIBILITIES:

Creation of webflow test scripts

Peer review of webflow activities.

Support the QA team in regression activities done through webflow.

Reporting to Onsite Manager

Maintenance of webflow scripts

Project Release 16.0 UAT - Citi Financials, UK (www.future-mortgage.co.uk)

Duration: (OCT 2005 – APR 2006)

Release 16 testing specifically covers the MIPS (Mortgage Information Process System), Thinking Office (KFI Production), PABLO, Sourcing system (Trigold), HML and the Future Mortgages Website Applications. Future Mortgage is a website primarily designed for brokers/intermediaries. The Intermediaries can register with future mortgage and do business henceforth. An Intermediary can do a DIP (Decision in Principle), create a KFI (Key Factor Illustration) and process an application on behalf of the customer.

MIPS in-house application to process the applications received through web and paper. The application primarily goes through processes like data entry, underwriting and completions.

ROLES & RESPONSIBILITIES:

Handling team of 3 and providing them technical assistance.

Preparation and Review of Test Scenarios, Test Plans and Test Scripts.

Preparation of Traceability matrix.

Preparation of UAT data requirement document and prioritizing test scripts, Execution of test scripts through QC 8.2.

Defect reporting through QC 8.2

Supporting UAT business testers.

Elite Software Solutions, INDIA

SOFTWARE ENGINEER [MAY 2001 – JULY 2005]

ROLES & RESPONSIBILITIES:

Analyzing Requirements

Preparation of Test Scenarios and Test Cases.

Preparation of Traceability matrix.

Testing at client site.

Defect reporting.

EDUCATION, TRAINING & CERTIFICATIONS

M.B.A in Finance and Marketing, Nagpur University.

B.E Electronics and Power, Nagpur University.

Certified Tester Foundation Level – International Software Testing Qualifications Board - ISEB.

Certificate of Merit – White paper competition for Focus Quality Day 2012.

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