Salesforce Developer

VINOD REDDY

Email: adcgwg@r.postjobfree.com

Contact: 510-***-****

Summary:

8+ years of IT experience in Design, Development, Testing and Administration spanning all facets of package software and SAAS application implementation.

Experience in salesforce.com Administration/Development on force.com platform including analysis, modeling, design, coding, testing and implementation on various business domains like Financial, Insurance and Manufacturing.

Strong Experience working with Apex classes, Triggers, Controllers & Controller Extensions, Components, Test Methods, Application Design and Development on Multitenant Force.com platform.

Analyzed Sales, Marketing, Customer Service and Customer Support business processes used by salesforce.com customers and recommended ways to improve their processes using salesforce.com.

Hands on experience in salesforce.com CRM integration, developing and deploying custom integration solutions. Excellent skills in creating/troubleshooting/modifying Apex code and Visualforce pages.

Strong knowledge on Administration setup, Apex, Visualforce and experience with different SFDC development tools like Force.com Eclipse IDE and integration tools like Apex Data Loader, Import Wizard and Data Manipulation Language for data migration and management in bulk.

Experience in Apex coding to implement the complex business logic with in Governor Limits.

Implemented and executed Debug Logs and System Logs.

Experience in developing client-specific solutions on force.com platform using Apex classes and Triggers, Visualforce, Force.com IDE, SOQL, SOSL

Experience in integration of Salesforce.com applications with other applications with an emphasis of the Web Services/XML.

Extensive experience in designing of Custom Objects, Custom Fields, Pick List, Role based Page Layouts, Workflow Alerts and Actions, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report folders, report extractions to various formats, design of Visualforce Pages, Record Types, Dashboards, and Email generation according to application requirements.

Worked with team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to salesforce.com clients.

Having Administration experience on CRM applications like data exports & imports, application support, Security Administration, Maintenance, and user & security management.

Strong experience in Agile and Waterfall methodologies.

Good understanding of SFDC implementations covering Sales Cloud, Service Cloud and App-exchange applications

Experience in web technologies like HTML, XML, CSS, and JavaScript.

Excellent Troubleshooting Skills and Problem Solving Capabilities.

Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.

TECHNICAL SKILLS:

Salesforce Technologies:

Apex Classes, Apex Triggers, Apex Custom Controllers and Extension, VisualForce (Pages, Components & Controllers), Validation Rules, Workflows, Dashboards, Reports, Custom Objects, Force.com Eclipse IDE Plug-in, Sandbox development and testing, Apex Data Loader, SOQL, SOSL, Dashboards, Analytical Snapshots, Apex Web service, Service Cloud.

Salesforce Tools:

Force.com IDE, Force.com API tools (Data Loader), Force.com Explorer, Force.com Migration Tool, AppExchange

Languages

Apex, C, SQL, HTML, XML, CSS

Java Technologies:

Java, JavaScript

WORK EXPERIENCE:

ROLE: Sr. Salesforce Developer December 2019 -till Date Client: United States Pharmacopeia, Rockville, MD

RESPONSIBILITIES:-

Worked with the user group for requirement gathering throughout the planning and implementation.

Interacted with various Business User Groups (Sales and Ops) to gather the document requirements.

Responsible for automating the processes, development using Apex, Visualforce following the apex best practices

Resolve the Cases and support the team on urgent bases, implementation and working with real-time troubleshooting

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.

Used Apex Data Loader to migrate data such as accounts, Products, Quotes and Forecast from different legacy systems.

Packaged and Deployed customizations from Sandbox to other environments using Migration Tool - ANT.

Contract life cycle management: configuring Agreements, Templates, Query Templates, Agreement Output formats, Agreement Protection, Agreement Rules, Configuring Wizard and Approval Management.

Quote to Cash: configuring Bundles, Configuration Attributes, Product Rules, Price Rules, Summary Variables, Discount Schedules, Approval Process Management and Rebate Management.

Designed UI for the Quoting and Pricing functionality.

Experience in complete Quote-to-Cash process Opportunity to DocuSign (Opportunity, agreement, DocuSign e-signature completeness).

Environment: Saleforce.com platform, Force.com API, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Web services, DocuSign, Visual Force, SalesForce.com Data Loader, Security Controls, Sandbox, Eclipse IDE Plug-in, Dashboards, Data Migration Tool,ANT.

Role: Salesforce Developer September 2017-December 2019 Client: United Airlines, Chicago, IL

Roles & Responsibilities:-

Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visualforce Pages.

Designed various Webpages in VisualForce for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.

Created Formula Fields, Validation Rules, Workflow and approvals for the flexibility and functionality of force platform application.

Implemented Case Management Automation to track and solve Customer's Issues.

Worked on Service Cloud communities for sharing business process.

Written SOQL queries against force.com API.

Used AJAX to get the data from the server asynchronously by using JSON objects.

Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.

Customize Salesforce, Page layouts, Custom objects, and Lightning components.

Worked with the Salesforce Lightning using lightning pages.

Customizations of Reports, Dashboards, Workflows, Approval Process.

Worked on multiple Test class components to fulfill the code coverage. Extensively worked on apex data loader.

Migrated data from MS Excel / CSV files to SFDC using Data Loader.

Proficient in creating record-types, page-layouts and profiles to hide/show visibility to various fields.

Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Developed Apex Classes and Apex Triggers for various functional needs in the application.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

Implemented pick lists, dependent pick lists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects, Web to case, Email to case.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component and Controllers), Pages, Data Loader, S-Controls, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

ROLE: Salesforce Developer/Administrator December 2014 – Aug 2017

Client: Walgreens, Chicago, IL

Roles & Responsibilities

Involved in entire life cycle of Salesforce implementation including business requirements gathering; documenting the business requirements; analyzing and proposing business process compliant solutions.

Identified and implemented the lookup and master-detail relationships between objects and created junction objects.

Expertise in writing the batch process using batch Apex process.

Developed Apex Classes, Controller and Apex Triggers for various functional needs in the application.

Maintaining test coverage for all the classes and triggers and supporting deployment activities.

Developed and deployed complex workflows and approval processes relating to all recruiting activities - Record status alerts, Email alerts, High priority approvals, Task delegation, time based workflow triggers, workload queues.

Simulating and debugging possible data migration and integration issues.

Worked Mainly on Sales Cloud implementation

Created a new login to identify any MARKETO modifications to Lead and Contact records within Salesforce.

Responsible for Sprint deployments from DEV Instance to QA and DEMO Sandboxes and worked on Continuous Integrations and Deployment flows using Changesets and Copado.

Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer's cases in Cases Tab.

Enhanced Apex Class and Visualforce Page to create a custom Related List, showing activities for selected contacts or clients.

Environment: Saleforce.com platform,Apex Language, Visualforce (Pages, Component &Controllers), Salesforce.com Data Loader, Lightning Component, MARKETO, Wave analytics DocuSign, Service Cloud, Integration, HTML 5, CSS, Bootstrap, Web Services, WSDL, SOAP/REST, Agile, Sandbox and Production environment.

ROLE: Salesforce Developer/Administrator June 2011- Jan 2014

Client: S-PACE Technologies, India

Roles & Responsibilities:

Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.

Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.

Developed Apex Classes & Triggers and linked them to manage the workflows developed in the system.

Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.

Created supporting documentation for application development tasks that includes Salesforce.com customizations.

Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.

Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE.

Used the Java Ant for testing and migrated the code to the deployment instance after testing.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.

Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Code review and test case reviews.

Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.

Develop Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.

Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.

Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Created mash up between sales force CRM and Gmail through Force.com AppExchange’s Email integration engine.

Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.

Proficient in using Eclipse based Salesforce.com IDE to develop and deploy force.com software.

Environment: Salesforce.com, Visual force (Pages, Component, & Controllers), Security Controls, Escalation rules, Assignment rules, Record types, Custom objects and Fields, Time based triggers, Triggers, Workflow Rules, Data loader, SOQL, SOSL, Apex Schema Builders, and Custom Tabs, Advanced use of Microsoft Excel.

Educational details: Aryabhatta Institute of Techcnology and Science, India

Degree: Bachelors in CSE year 2011

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