Office Assistant Customer Service

SUMMARY

- Extensive cleaning experience in both industrial and commercial work environments

- Hardworking; excel in fast-paced roles requiring strong customer service and communication skills

- Excellent organization and time management skills and great attention to detail

- Well-versed in adhering to all health and safety practices, policies and regulations

- Bondable; clear criminal record check; able to pass all pre-employment assessments

- Capable of completing physically demanding tasks and working long hours TRAINING/CERTIFICATIONS

ProServe (Nov of 2019)

- AB/BC Standard First Aid (Completed March 2020)

- H2S Alive (Completed March 2020)

- CSTS (Completed Feb 2020)

- OH&S / WHMIS (Completed 2019)

- Fall Protection/Arrest/Restraint Training (Completed May 2019)

- Don & Doff-Inspection of Fall Arrest Equip./Ladder Safety (Exp May 2022)

- Mobile Elevating Work Platforms (MEWPS) Group A, Type 3-Scissor Lift (Exp May 2022)

- Mobile Elevating Work Platforms (MEWP) Group B, Type 3-Zoom Boom (Exp May 2022) WORK HISTORY

Lead Hand Cleaner (J.D. Irving Shipyard), Atlantic Ever Shine Cleaners, Halifax, NS, Dec 2018 to Aug 2019

- Organizing crew and cleaning main building (offices, desks, floors, kitchens, board rooms)

- Member of BioHazard clean-up team; Acting as site Safety Rep (completing MSDS Sheets/reports)

- Working at heights to clean windows (233 ft high) Server/Cashier, Greco Pizza, Antigonish, NS, Oct 2016 to Oct 2017

- Greeting customers and taking food/beverage orders; accurately processing transactions, cleaning of kitchen and walk in freezers, inventory, scheduling, training and introduction to new staff Office Assistant / Receptionist, Highland Cellular, Antigonish, NS, June 2012 to Oct 2016

- Answering phones/emails for 7 different locations in NS and NFLD

- Invoicing, AR/AP, bank reconciliation and commissions, filing, general office duties Customer Service, OLS Call Centre (Virgin Mobile), Antigonish, NS, Sep 2011 to Aug 2012 Call Centre Supervisor/CSR, Minacs (Capital One, TD Bank), Port Hawkesbury, NS, June 2007 to Aug 2011

- Preparing CSRs to respond to questions or concerns and troubleshoot issues with services or products

- Completing reports and assisting team/company meet goals and achieve targets Lead Cashier, Petro Canada, Auld's Cove, NS, 2001 to 2007

- Processing transactions, assisting customers with purchases, training new staff EDUCATION

Business Education Diploma, NSCC Strait Area Campus, Port Hawkesbury, NS SELF MOTIVATED – HIGH ENERGY – TEAM PLAYER

TRACEY WHITE

209 Pinnacle Drive, Grande Prairie, AB T8W 0A9

adccfd@r.postjobfree.com

Cell: 1-902-***-****

Contact this candidate