Bhargavi Bukkapatnam
**** *****’s nest Court Tel: 614-***-****
Columbus-Ohio 43235 adcb7c@r.postjobfree.com
Highly experienced QA team lead with excellent technical and functional background. Committed to pursue development of technical skills and career advancement in a challenging and progressive environment.
Profile:
17 years of experience in managing QA teams, testing and management reporting
Experienced in testing SAP (ECC & CRM), S/4 HANA (Logistics), Peoplesoft and Manhattan Associates Warehouse Management
Experienced in Agile (Scrum) and Waterfall development methodologies
Experienced in testing Fiori & web applications using variety of browsers and tools.
Proficient in testing backend ERP & Custom applications
Experience in using testing Tools effectively: ALM/Quality Center, Quick Test Pro, Jira/Xray
Proficient in all aspects of software testing including test strategy, test planning, test effort estimations, test case development, executing tests, defect management and end user testing.
Developed and enforced testing standards, procedures and reports
Successfully managed testing for multiple software migrations and country rollouts
Participated in setting up off shore testing services vendor & tools for automated regression.
Excellent organizational and communication skills
Strong experience in MS Office (MS Word, MS Access, MS-Excel, MS-PowerPoint)
Certifications
S/4 Hana (Logistics)- SAP certified P2P associate
PMI - Six Sigma Green Belt Professional certification
APTECH - Java Fundamentals, C and C++,
APTECH - e-Commerce, HTML, VB-Script, JavaScript
APTECH - SQL, Oracle
Prosoft - Software Testing using QTP, Win Runner, Test Director, ALM, Jira
QAI - Effective Methods of Software Testing – Test Planning
Education
Bachelors in Arts from SV University, India.
Skills
Operating Systems
Windows, AS400, IOS, Android
Applications
SAP ECC, SAP CRM, SAP FIORI, SAP SMP GW, S/4 HANA (Logistics), Workbrain portal, Manhattan Associates: PKMS Warehouse management, Labor Management, Performance Management, Scandata Transportation Management, POS, People Soft,
Data Base Systems
Oracle, MS SQL Server, Teradata, Crystal Reports, Hyperion, Cognos, SQL
Test Tools
ALM, Quick Test Professional (QTP), JIRA
Industries
Government, Retail, Financial Services, Insurance, Healthcare, Manufacturing
Employment History:
Dynamize Sep 2019- Present
Lead Analyst
Dynamize is a consulting company specializing in SAP implementations and business process transformation. Worked at a large consumer products manufacturing company as analyst in procure to pay and order to cash business process transformation to S4/HANA.
Participated in S/4 HANA (Logistics) proof of concept stage
Create P2P/OTC end to end business process test cases
Created test cases for legacy systems interfaces
Executed string test cases using Fiori screens
Participated in scrum meetings / refinement sessions
Coordinated defect management with developers
Mettler-Toledo Mar 2012- Sep 2019
Lead Quality Analyst
Mettler Toledo builds and services high precision measurement tools. Worked as business analyst and quality lead for Field Service applications that support world-wide network of technicians. The applications have complex workflows to track orders from scheduling through billing. Front end tools built with FIORI, web and Windows integrate tightly with back end SAP ECC, CRM systems.
Discount simplifications implementation for US and China.
Tracking spare parts inventory at service technicians and coordinating replenishments
Accurately tracking and billing technicians spend in servicing equipment
Service order scheduling optimization with Opti-time & CRM
Adding service subtypes, iObjects and tasks to order by service technician
Service contracts renewal and restructuring- automatic and manual
Rollout of customer service applications on mobile phones to field service personnel.
Legal verification of equipment calibration certificates with government systems
Documented business requirements and user interface enhancements
Created test strategy, test plans and test cases for multiple projects
Coordinated UAT with business users and SMEs across geographic locations
Managed testing of end to end business processes during SAP rollouts to multiple countries
Hewlet-Packard Mar 2010- Feb 2012
Ohio State Tax
Lead Quality Analyst
The project replaces disparate and aging tax collection systems of State of Ohio with an integrated state-of-the-art packaged implementation using Oracle Enterprise Solutions. Software delivery uses Agile to ensure on time delivery of functionality in frequent sprints.
Responsible for testing the highly complex Revenue modules which deal with distributing the revenues collected to various governmental agencies. The area is full of intricate workflows to track the flow of funds from collection through distribution, complex calculations to distribute different kinds of tax revenues, interests, penalties to state and local governments and involves a large number of reporting and error correction interfaces.
Defined the test environment and quality center configurations
Created test plans for system test, integration test of multiple sprints
Coordinated the creation of test cases and scripts in Quality Center
Participated in daily scrum meetings to manage sprint development and testing
Trained multiple junior team members on Application functionality and quality processes
Created SQL queries to extract data from ETM databases and validate test results.
Collaborated with development teams and product owners to resolve the defects
Trained end users in application functionality, testing methodology and coordinated test execution
Progressive Insurance Nov 2009- Mar 2010
Commercial Auto SQL Server upgrade project
Test Lead
Responsible for testing the Policy database(PDB) upgrade to new software version. Functionality includes quoting and rating, new business, endorsements, cancellations and renewals. Responsible for testing PDB interfaces with complex agent systems and customer web front ends for obtaining quotes online. Online quoting is a critical application and must work with a wide variety of browser interfaces.
Accomplishments:
Developed the overall test strategy for all stages of testing
Defined the test environment and quality center configurations for the project
Created test plans and test cases for system test, integration test and user acceptance test
Tested the functionality and usability of agent applications and customer applications with major web browsers: Internet Explorer, Chrome, Firefox and Safari.
Setup the day to day tracking and reporting processes to manage test case execution
Conducted Quality Center training for test team members and provided technical support
Created SQL queries to extract data from multiple databases and validate test results.
Nationwide Mar 2008- Mar 2009
eFIN 9.0 PeopleSoft Financials Upgrade
Senior Quality Analyst/Lead
Purpose of eFIN 9.0 upgrade project is to upgrade following Enterprise PeopleSoft Financial modules to latest 9.0 version: Enterprise Accounts Receivables, Accounts Payables, Asset Management, Electronic Procurement (ePRO), Purchase Order Management (PO) and Billing. Responsible for managing 20 testers thru System Testing, Integration Testing and User Acceptance Testing.
Accomplishments:
Developed the overall test strategy for all stages of testing
Made presentations to clients and obtained sign-offs on test strategy and test cases
Implemented end-to-end defect management practices to track and resolve all reported defects.
Created test plans for system test, integration test, performance test and user acceptance test
Coordinated the creation of test cases and scripts in Quality Center
Setup the day to day tracking and reporting processes to manage test case execution
Conducted Quality Center training for test team members and provided technical support
Successfully tested 200 + critical reports and 10 Hyperion cubes.
Created SQL queries to extract data from multiple databases and validate test results.
Executed integration test cases and documented variations
Worked closely with development teams to resolve the defects
Created user acceptance test strategy and test plans
Coordinated execution of user acceptance test cases with business team
Limited Brands Mar 2006 – Mar 2008
Victoria Secret Distribution ( VS DTC)
Quality Analyst
Purpose of the project is to relocate Victoria Secret Direct to Customer distributions to a fully automated state of the art facility. The new facility will significantly improve productivity, reduce the turn around time and errors due to manual interventions.
This is a very large and complex system with components from multiple vendors on different platforms: Manhattan Associates Warehouse Management System, Scandata Transportation Management System ( PTMS), Legacy Limited Mainframe Maintenance System (LTS), Limited AS400 bolt on applications, Pyramid Warehouse Control System.
Test management in Quality Center - Development of test cases for different functions, test data preparation, reporting defects and tracking resolution, retesting of released fixes.
Functional Testing – testing business functionality when application events progress along expected paths and invalid conditions
Interface Testing –validate that the message formats and interface standards are properly implemented to allow the large number of systems to complete the business process. The ware house controlling system has real time communication interfaces with material handling robotics.
Report Testing – System includes 80+ custom reports created with Crystal Reports. Testing of reports is complex as the contents need to be matched against warehouse databases, data files on AS400 systems and various system interface logs.
User Acceptance Testing – Engaged end users working in warehouse into user acceptance testing, collaboratively developed test cases and coordinated test execution.
Ohio Business Gateway, State of Ohio Jan 2006 to Mar 2006
Quality Analyst
The Ohio Business Gateway (OBG) provides a “one stop-shop” for businesses transacting with state government. The OBG allows businesses to file and pay eight different tax forms & reports with multiple government agencies, all from within a single web-based application. Participated in integration testing and acceptance testing of Ohio Business Gateway project. The project was successfully completed and implemented for 2006 Tax season on time.
Pariti Enterprises, Chicago from January 2003 to Jan 2006
Lead Quality Assurance Analyst
Pariti provides enterprise software solutions for the mid market. Worked in development of Billing and Electronic Invoicing system to one of their renowned clients as a Lead QA analyst. The product is supported on multiple platforms: Windows, Solaris and HP-UX, Oracle 9i, Java, J2EE, Java script, Internet Explorer. Test environment included Test Director and Quick Test Pro