Claudio Alejandro Viveros Barrueta
SAP Basis/SAP Security/Cybersecurity /SPP Consultant/Operations
Manager/Team Lead/
City: Monterrey, Nuevo Leon, México Mobile: +52 1-222-***-**** Executive Resume
Sap Basis/Security with 11 years of experience in implementation, support and upgrade projects. Experience in the following fields:
SAP BASIS:
SAP JAVA Stack installation & upgrade
SAP ABAP Stack installation & Upgrade
Transport Management
Job Management
Archiving
SAP Systems Architecture
Fiori Apps installation and setup
Hana installation, administration and troubleshooting
S/4 Hana administration
SAP Cyber Security planning & execution
System copies.
SAP SECURITY:
BW,CRM,GRC,SOLMAN,PI,EP,S/4 HANA Security support
Sap security design, segregation of duties, role definition and creation
SOX internal audits
Licensing
GRC administration
Risks analysis and clean up
Experience in different project roles as SAP Basis, Security/GRC Team Member, Operation Manager and Technical Team lead working with different cultures and countries. Trained by a recognized global project management firm (Ahrens Herrmann Consulting GmbH Project Management Institute), Basis/Security/GRC SAP trainings and knowledge in SOX & ITIL. SKILLS
SOFTWARE:
SAP BASIS
SAP SECURITY
SAP GRC
Components.-
Databases:
MaxDb
Oracle
Db2
Mssql
Sybase
Hana
Solution Manager 4.0,7.0
Netweaver 04,04S,7,7.1,7.3.
SPP 3.1
SAP ERP 4.7
SAP ECC 5.0,6.0,7.0
OS:
Windows
Linux
Unix
METHODOLOGIES:
ASAP
Fast Start
SAP ACTIVE
EXPERIENCE:
11 years
11 years
3 years
7 years
5 years
5 years
7 years
3 years
3 years
3 years
8 years
7 years
8 years
8 years
13 years
8 years
8 years
EXPERIENCE:
9 years
4 years
1 year
WORK EXPERIENCE
December 2017 – Current
Kansas City Southern US & Mexico-Monterrey, Mexico-Kansas city Role and Project: SAP BASIS Security/GRC
Duties and responsibilities
Day by day SAP Security Support
Role creation, assignation and modification in different products as BW, PI, GRC, Solman, ECC, FIORI.
User creation and modifications in mentioned SAP products.
Security assessments & recommendations, responsible to check, test, plan, organize, execute security recommendations and internal audit revision.
Security Auditory responsible, to organize meetings with internal audit, role owners, SAP team in order to remove current risks in SAP roles,OS access, Database access
Use of GRC as requestor and Administrator: create user request, change or termination on GRC, update GRC roles with new roles in different SAP products, update role owners in SAP Roles, check of SOD and current risks, GRC Workflow maintenance, Firefighter setup.
Security Analysis in OS,Databases and SAP landscapes
BASIS troubleshooting analyst, as basis expert, I’m member of technical team for level 1 and 2 issues in SAP landscapes.
Active Member in current projects as SAP SECURITY, currently in Fiori APPS projects, OPEN TEXT, BPC and Success Factors helping to role design and creation.
OSS Connections,SAP Portal access Management(S-Users)
Standard,service and system userspasswords ownership.-responsible to provide standard,service or system user passwords as required. Accomplishments:
SAP Elevated access remediation: Critical Authorizations were removed from SAP Production systems
Open Text SAP roles project: Done and assigned successfully
RFC, Service, system users authorization Project: Users limited with what they need, SAP_ALL Removed.
SAP BW Security Upgrade 7.40-7.50 successfully
SAP Solution Manager Charm Roles Design
Environment: GRC, PI, BW, ECC, Solman, FIORI.
Industry: Services
WORK EXPERIENCE
July 2017 – December 2017
Gulfstream Aerospace-Savannah, Georgia
Role and Project: SAP BASIS-Security
Duties:
SAP Basis Support Management,in charge to plan and assign basis resources for different projects and tasks.
SAP Basis Daily support tasks: attend business users for daily issues and to provide technical recommendations
GRC,Security Analysis and security reports: responsible to extract security reports for internal audit team,request for user creation,change or termination,Risks Analysis checks.
SAP Security Users & Roles creation and design: day by day support for business users for role design.
SAP Upgrade to ECCEHP8: Responsible in SAP ECC EHP8 Security Upgrade.
SAP MDM installation: MDM installation from the scratch linked with SAP Enterprise Portal.
EWA Security checks.- responsible to check security in different SAP products and landscapes.
Customer Facing and Interaction.-responsible to take meetings with Internal customer,to give technical advices and to provide quick solutions for hard issues.
OSS Connections,SAP Portal access Management(S-Users) Environment: CRM, SRM, PI, BW, ECC, SAP Portal, Solman, GTS, GRC, NWG. Accomplishments:
SAP ECC EHP8 upgrade successfully.
SAP Security internal audit passed.
Industry: Aerospace
WORK EXPERIENCE
January 2017 – July 2017
Kansas City Southern US & Mexico-Monterrey, Mexico-Kansas city Role and Project: SAP BASIS Security
Duties and responsibilities
Day by day SAP Security Support
Role creation, assignation and modification in different products as BW, PI, GRC, Solman, ECC, FIORI.
User creation and modifications in mentioned SAP products.
Security assessments & recommendations, responsible to check, test, plan, organize, execute security recommendations and internal audit revision.
Security Auditory responsible, to organize meetings with internal audit, role owners, SAP team in order to remove current risks in SAP roles,OS access, Database access
Use of GRC as requestor and Administrator: create user request, change or termination on GRC, update GRC roles with new roles in different SAP products, update role owners in SAP Roles, check of SOD and current risks, GRC Workflow maintenance,Firefighter Setup
Security Analysis in OS,Databases and SAP landscapes
BASIS troubleshooting analyst, as basis expert, I’m member of technical team for level 1 and 2 issues in SAP landscapes.
OSS Connections,SAP Portal access Management(S-Users)
Accomplishments:
Re-organize SAP SECURITY Department
SLA s: time response increase of 70% to 90%
Industry: Services
WORK EXPERIENCE
August 2016 – December 2016
Atos: Customer Monsanto (St. Louis, Missouri)
Role and Project: SAP BASIS Team Lead
Duties:
SAP Basis Support Management.-SAP basis lead, responsible to check,plan and execute basis/security tasks.
KPI s Responsible: time response and system availability.
SAP Basis Daily support tasks as Upgrades,system copies,security issues,role change,role creation,business user issues.
Security Auditory responsible: responsible to follow up internal audits from SAP end (Databases,OS,SAP Security).
SAP Security admin (Role design and user requests).-responsible to design,change roles and user requests as creation, changes or termination.
GRC: FF,Workflow,Role updates: FF ID s creation,FF setup on GRC,workflow maintenance,role updated and role ownership on GRC.
Customer Facing and Interaction: responsible to take meetings with Internal customer,to give technical advices and to provide quick solutions for hard issues. Accomplishments:
None
Environment: CRM, SRM, XI, BW, ECC, SAP Portal, Solman. Industry: Services
WORK EXPERIENCE
December 2015 – August 2016
Link Technologies: Several Customers(Mexico,US,Canada) Role and Project: SAP BASIS TEAM LEAD
Duties:
Service Delivery.-responsible to deliver technical resources for different tasks as implementation, technical/security upgrades, SAP security Projects.
SAP Basis Support Management: responsible for Technica team(Basis/Security for several customers)
KPI s Responsible: time response and system availability.
Customer Contact: first contact with customer to get technical requirements for different technical tasks
Planning and Costs Basis Team: responsible to create plans for basis/security projects handling cost of the team depending of the project.
SAP auditory responsible: responsible for several customer to check,advice and deliver services to avoid risks regarding security.
SAP Security Support( Roles & Profiles):responsible to assign or execute tasks reagarding role creation,change with several customers.
Technical Pre-sales process: to engage customer to choose our technical services giving SAP best practices and clearing technical doubts.
Leading Basis team (6 members) in different projects
GRC implementation planning: responsible to create a plan for GRC implementation
(technical)
S4HANA management
Environment: CRM, SRM, XI, BW, ECC, SAP Portal, Solman. Accomplishments:
GRC implementation done successfully(Technical)
Delivering services in time and quality
Successful Basis projects
S4HANA implementation successfully
Industry: Services
WORK EXPERIENCE
May 2015 – December 2015
T-Systems:Customer:Vitro-Monterrey,Mexico
Role and Project: Operations Manager In Vitro
Duties:
Service Delivery.-responsible to deliver technical resources for different tasks as implementation, technical/security upgrades, SAP security Projects.
KPI s Responsible: time response and system availability.
Customer Contact: first contact with customer to get technical requirements for different technical tasks
SAP auditory responsible: responsible to follow up internal audits from SAP end
(Databases,OS,SAP Security).
Leading Basis team(11 members) in different projects
SAP Basis Planning to execute tasks in maintenance windows
GRC implementation leader.- Plan, organize and execute technical implementation
Customer Facing and Interaction
Accomplishments:
Quality Service increased from 5.0 to 7.2 in 6 months.
GRC Implementation successfully
SAP SECURITY AUDIT successfully passed for first time with this customer. Environment: MDM 5.5, CRM, SRM, XI, BW, ECC, SAP Portal. Industry: Services
WORK EXPERIENCE
January 2014 – May 2015
T-Systems:Customer:Grupo Modelo-Puebla,Mexico
Role and Project: Basis Consultant, ERP systems support Grupo Modelo (ECC 7.0) Duties:
Role and project: Basis Consultant, ERP systems support Grupo Modelo (ECC 7.0) Duties:
CR1 (ECC team leader).-Technical Lead for BASIS/Security Projects
Managing Systems.- SAP Basis Administrator
System Installations: responsible to install different SAP products-
Configuring Systems .: Responsible to configure SAP Products
SAP Security (Users,Roles,Profiles):Responsible to check and help regarding Security Issues with end users and report to make role changes
Customer Facing and Interaction: leading basis team in customer meetings Internal Projects:
LOVE IT Archiving and Jobs Management: related to erase old information from SAP Tables and remove unnecessary background jobs from SAP landscapes
Landscape Migration Hardware ECC Cerveza with customer recognition. Accomplishments:
Sol De Plata 2014 (Best Project 2014)
LOVE IT Archiving and Jobs Management sucessfully done
Landscape Migration Hardware ECC Cerveza successfull
Quality Service 90%
Environment: SAP ECC 7.1
Industry: Sales
WORK EXPERIENCE
October 2010 - December 2013
SAP MEXICO Y CENTROAMERICA(US,Germany,India,Mexico) Role and Project: Basis Consultant, Internal Systems Support. Duties:
Administration.- admin for BW and SAP Portals as Basis and security
Installation.- installation of SAP Enterprise portals mostly.
Configuration.-SAP JAVA configuration.
Global Support Different Landscapes as JAVA/BW
Support Java and BW internal systems
Customer Facing and Interaction
Internal Projects:
Sybase Telco.-installation, configuration Sap Netweaver 7.2 landscape.
EHP Upgrade.- systems internally (enhancement packages) Java & ABAP. Accomplishments:
Recognized for successful SAP upgrades
Recognized as the only technical member in two hubs(Java & BW) Environment: SAP ECC 6.0, SAP NetWeaver 7.2, SAP Netweaver CE 7.1, CRM. Industry: Services & Support
WORK EXPERIENCE
November / 2012-March / 2013
PIASA, S.A. de C.V.-Monterrey, México
Role and Project: Trainer SPP (SAP Productivity Pak) and Basis Duties:
Training staff on the SPP documentation tool and training personnel in charge of SAP ERP system as administrators.
Responsabilities:
Provide SPP training to business users as Editors, end users and admins. Accomplishments:
End users well trained to use this tool.
WORK EXPERIENCE
July / 2010 - September / 2010
Ternium Monterrey
Role and Project: Basis Consultant, Support ERP system. Duties:
Administration of SAP system as Basis /Security admin
Creating Roles and Profiles for migration project 4.6 to 6.0
Monitoring Jobs (functional jobs and system background processes)
Homogeneous System Copy ECC
Client Copies.
Transport System Management
Accomplishments:
Successfully migration of old SAP landscapes to new releases. Environment: SAP 4.6 B.
Industry: Steel Pipes
WORK EXPERIENCE
March 2010 – July 2010
Alamos Gold Inc-Toronto,Canada
Role and Project: Basis Consultant, Sap Ecc 6.0 Implementation, Solution Manager Installation (Working with Ilumiti (Canada))
Duties:
Customer Interaction: responsible to talk with customer.
Identify the hardware requirements in the area of IT: sizing for SAP installation
Landscape Definition
Ecc 6.0 Installation
Administration
Transport system installation
RFC Connections
SAProuter Installation
SAP security design and role creation.
Notes Aplication
Best Practices Implementation
Environment: SAP ECC 6.0, MySql 2008, Windows 2008 Server. Industry: Mining.
WORK EXPERIENCE
August 2009 - February 2010
Client: Project: AL SA. De CV-Veracruz,Mexico
Role and Project: Basis Consultant/Spp, implementation Sap Ecc 6.0 Training Duties:
Customer Interaction.
Identify the hardware requirements
Solution Design.
Landscape Definition
Ecc 6.0 Installation
Administration
Transport system Installation
RFC Connections
SAP router Installation
Roles and Profiles Creation
Jobs Monitoring
Notes Application
Staff training :Spp
Spp Server Installation.
WORK EXPERIENCE
March / 2009
The Phone House
Role and Project: Basis Consultant, Sap Ecc 6.0 implementation Duties:
Customer Interaction.
Identify business requirements in the IT area
Solutions design at a detailed level.
Redefining Business System for flexibility in time for new business analysis. Results / Accomplishments: The Phone House is in a process of administrative and logistics processes more efficient. He is providing such an integration that allows them to have full visibility into the value chain of products manufactured in a business that become raw material for others within its supply chain. Additionally, the integration of business systems within the company.
Environment: SAP Ecc 6.0 Ehp 3 Linux, Oracle. Industry: Sales (Cellphones) Work Experience
January/2009
Consorcio Intra
Role and Project: Basis Consultant, Implementation Solution Manager 4.0 Duties:
Hardware Requirements
Solution Manager 4.0 Installation
Early Watch Installation
Maintain Optimizer Installation
Results / Accomplishments: Consorcio Intra is a company that required the solution system for the proper administration manager for SAP 4.7 system, therefore achieving update manager solution through both support packages and add-ons system and activate the early match for tool alerts within the system. Environment: SAP 4.7, Windows 2003 Server, MaxDB.
Industry: Corporate Services Group
Work Experience
October/2008
Intra Consorcio
Role and Project: Consultant Basis, SAP Productivity Pak implementation Duties:
Hardware Requirements
Spp 3.0 Installation
Personal Training Level Management
Personal Training Level Author
Results / Accomplishments: intra Consorcio is a company that required the Spp to document all processes in its various departments, spp for a solution to the problem of document is given, taking the online information to any user who requires. Environment: Spp 3.0, My Sql, Windows 2003 Server. Industry: Corporate Services Group
Work Experience
January 2008 – June 2010
SAP Support
Role and Project: Basis Consultant, internal help desk activities. Duties:
Notes Application
User Management
Support packages
Homogeneous / heterogeneous -Copies
SAProuter Installation
Roles and profiles Creation
Transport system Creation
Printer Installation
Environment: SAP 4.7, Oracle, MySQL, MaxDB, Db2, Windows 2003,2008 server, Unix, Db2, Centos.
Industry: Services
EDUCATION, TRAINING & CERTIFICATION
Education
Master degree in networking and telecommunications. University Cristobal Colon
Computer Systems Engineer
UNIMEX
Trainings
ADM328-SAP S/4 Conversion And SAP System Upgrade Kansas City Southern June 2018
GRC300-SAP GRC Implementation & Operation
Kansas City Southern January 2016
GRC310 - SAP GRC Access Control Compliant User Provisioning and Enterprise Role Management
Kansas City Southern February 2016
IPRO (ITIL v3)
T-Systems October 2014
HA100 SAP HANA - Introduction
SAP Mexico and Central America in October 2013
HA200 SAP HANA - Operations & Admin
SAP Mexico and Central America in September 2013
ZA5505 - Project Management Fundamental Methods
SAP Mexico and Central America in April 2013
ZA5506 Leading Project Teams
SAP Mexico and Central America in April 2013
TADM10/TADM12-SAP NETWEAVER AS IMPLEMENTATION & OPERATION SAP Mexico and Central America March 2011
ADM100/ADM200-SAP Administrator AS ABAP/ AS JAVA SAP Mexico And Central America January 2011
ADM940-ABAP AS Authorization Concept
SAP Mexico And Central America October 2010
Certifications
Specialization in Administration Linux Enterprise Servers
(6 months) IT University, January 2010
Support Technician
(3 months) hardware & software, May 2004
English specialty
(1 year) Harmon Hall Institute, June 2004
Sap Business All in One
(3 days) E-learning SAP Education, June 2008
Sap productivity pak 3.1
(20 days) Trained by SAP consultant, August 2008 LANGUAGES
LANGUAGE:
Speaking:
Writing:
Reading:
LANGUAGE:
Speaking:
Writing:
Reading:
LANGUAGE:
Speaking:
Writing:
Reading:
English
Advanced
Advanced
Advanced
Spanish
Native
Native
Native
German
Learning
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