Jerome Jamar Hugh
Liberty Hill, TX *****
adbwzt@r.postjobfree.com
SKILLS
Qualified and Dedicated IT cyber security consultant with over 10 years of experience in a fast-paced environment. I am Eager to offer a unique perspective to every scenario, and computer skills to help your company excel and grow. In my next role, I am looking for a role that pushes me to learn and grow while utilizing my skills to help others. My passion is to help those in human trafficking within the IT profession. I am skilled in DHCP, DNS, Proxy, VPN, and VLANs, command line, git, and others specific to Help desk tasks and issues. I am a well rounded IT professional who researched new technologies and utilizes online resources.
EXPERIENCE
InMotion Software, Austin, TX — QA Analyst
JUNE 2019 - JANUARY 2020
●Released a very popular grocery store mobile application on time within sprints.
●Used knowledge of HTML, Kotlin, Android, switch to provide accurate analysis of applications development.
●Create and perform test cases while verifying the security and functionality of the applications in development.
eBay, Austin, TX — M2M Technical and Appeal
MAY 2018 - JULY 2019
●Help desk support role for customers related to online services.
●Windows/Mac/Kali Linux experiences
●Customer support including email, text, phone and on-site.
Point Security Inc, Hutto — Service & Help Desk Manager
FEBRUARY 2015 - MARCH 2018
●Responsible for maintaining consistent technical support services for 5000 plus customers in Texas
●Utilized skills for networking for alarm systems including Router, switches, modems, and other connection devices utilized for IT services.
●Utilized Kali Linux for cyber security task and analytics
Utah Alarm Security (Pinnacle, Orem, Utah) — Supervisor of Service
AUGUST 2006 - JANUARY 2013
Maintaining security monitoring and analyzing your security on an ongoing basis. They’ll detect, analyze and respond to security incidents using a combination of people, processes and technology.
Proactively investigating suspicious activities, ensuring that potential security incidents are correctly defended, identified, analyzed, investigated and escalated to keep your infrastructure secure.
Create and perform test cases while verifying the security and functionality of the applications in development.
EDUCATION
Brigham Young University Idaho — Bachelor's Degree
AUGUST 2016 - July 23, 2019, Rexburg, Idaho
Major: Computer Information Technology; GPA: 3.38
AWARDS
Law enforcement Certification