Distribution Manager

Patrick Harris

**** *. *** **** **. Halifax, VA • 615-***-****

Email: adboef@r.postjobfree.com

Qualifications Summary

Distribution Center professional, experienced in demanding, fast paced, luxury, high end brands requiring leadership, strong organizational, interpersonal, and technical skills. Consistently strive to improve operations through Innovation, education, mentorship, collaboration, observation and peer interaction. Capabilities include:

• Train Managers / Leads / Assoc • In / Out bound Operations • Quality Assurance – FDA

• Team Builder & Motivator • Multiple WMS Experience • Automated / Voice Picking

• Lean Thinking Concepts • Project Management • Conveyor Systems

• Adaptable to Change • Excellent Communicator • Performance Monitoring

Achievements/Experience:

Start-Up experience as Operations Manager on two DC’s from mid thru final phase plus two DC’s from just four walls to up and functioning Distribution Center. Facilities ranged in size from 900,000 to 1.2 million square feet.

Manage inbound functions, concentrating on flow from drayage to storage racks. Partnered with IT Dept to modify inbound processes to provide check/balances for increased accuracy, quality, productivity and accountability.

Managed all phases of outbound functions from small direct to customer orders, to million dollar orders, being shipped direct to businesses and stores, both domestic and international.

Distribution processes have included ecommerce (DTC), business to business, and store replenishment.

Trained QA teams to perform inspections and rework. Justified an Inbound Quality Auditor to inspect deliveries and who increased vendor compliance recovery from $120,000 in 2009, to $2.25 mil in 2011 and 2012.

Managed store pull back of window hardware to determine correct sku to return to stock and assess quality of product as first or second quality including damaged merchandise.

Experienced Trainer utilizing ‘Train-The-Trainer’ on electric pallet jack, fork lift, reach lift, order picker and VNA swing reach.

Initiated processes to report all damaged goods unloaded at the dock to corporate import / customs department to successfully recover duties paid in a Duty Drawback program. Duty Drawback increased from $200,000 to $800,000 reimbursed to the company per year.

Successfully increased picking productivity by 28% (84 to 108 units) through consolidation and reduced travel path. Labor reduction saved $100,000/year. Put away and Replenishment departments experienced a 15% improvement in tasks completed, saving $40,000/yr.

Experience in pharmaceutical distribution where we instilled a clean, sanitary work environment according to FDA Guidelines which included the daily recording of Lot numbers and Expiration dates.

Initiated and implemented modifications to inbound functions from Florida, New York, Scotland, and Ireland to ‘At Once’ Receipts for cost savings of $300,000 per year.

Employment History:

6/17 to Present Dollar General, 3207 Philpott Rd. Halifax, VA 24592

Inbound/Outbound Manager – Manage five supervisors promoting safety, accuracy and performance in delivering 1-1.3 million cartons of product to over a thousand retail stores each week. Implemented a Leadership training class to develop Managers and Supervisors and accomplish succession planning that has already had success with two promotions. Responsible and accountable to replenishing, stocking, picking, loading and delivering 425-450 trailers each week.

Patrick Harris

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9/16 to 12/16 Arvato Digital Services, 4600 Commerce Crossing Louisville, KY 40229

DC Inbound Manager (Seasonal) – Manage two supervisors across first and second shifts with inbounding Microsoft electronics’ including computers, monitors, Xboxes, gaming devices, associated products and peripherals. Implemented a layout and storage framework of older and slow moving product to another warehouse for storage due to space constraints but could also be quickly recovered to the main warehouse. Worked with a SAP Warehouse Management System to manage Purchase orders and track received product from 1st, 2nd and 3rd party providers.

8/15 to 7/16 Saks Fifth Ave, 1 Walden Books Dr. La Vergne, TN 37086

DC Outbound Operations Manager – Manage 70+ people in the picking of direct to customer orders utilizing an Amazon Kiva System of 600 robots. Perform training of key personnel to prep for future promotions and job openings. Rely on Lean Concepts to drive efficiency and consistent performance. Responsible for maintaining conveyor systems, automated print & apply labeling machines and three packaging areas. Also responsible for the safe on-time shipping of priority overnight, overnight, 2-Day and ground packages direct to customers.

3/07 - 8/15 Restoration Hardware, 1303 West Pioneer Parkway, Grand Prairie, TX 75051

DC Operations Manager – Essex, MD – Columbus, OH - North East, MD - Dallas, TX

Served in this position across five DC’s which included two partial and two full start-ups. Responsible for staffing, performance, temp labor during peak periods and training for flexibility in the workforce. Coach train, mentor and discipline as warranted.

Quality Assurance Manager - Columbus, OH, Distribution Center

Project Manager - Columbus, OH, Distribution Center

Night Shift Manager – Essex, MD – Columbus, OH - North East, MD - Dallas, TX

Served in this position four times and assisted Mira Loma, CA during start-up

Receiving Manager – Essex, MD

3/03 - 3/07 Pier 1 Imports, 913 Old Philadelphia Road, Aberdeen, MD 21001

Distribution Center Supervisor – Traveled to other DC’s training personnel on a new Warehouse Management System which included detailed follow-up training.

11/96 - 9/02 Bausch & Lomb, 1501 Graves Mill Road, Lynchburg, VA 24502

Distribution Center Supervisor (7/00)

Group Leader (1/98)

EDUCATION: Bachelor of Science in Organizational Management & Development - 12/16/00

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