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Operations Manager

Location:
Brooklyn, NY
Salary:
85,000
Posted:
February 04, 2020

Contact this candidate

Resume:

Michael R. Scharff

** ****** ****

Levittown, N.Y. 10035

adblom@r.postjobfree.com

917-***-****

*/****-*******

Odyssey House

Senior Manager; Director of Facility Operations

• Manage 14 locations throughout New York City and the Bronx

• Manage 35 on-site maintenance personnel

• Manage 19 on-site food service personnel

• Manage 9 Facility operations managers

• Manage 1 Food Service Director

• Closed out 26 million dollar project 3/2018

• Prepare scope of work(s) to submit to contractors for bids

• Bid out all contracts for the operations of each facility; elevators, HVAC, Boilers, pest control, food service related contracts

• Negotiated with DEP for exemptions throughout the agency

• Manage BMS for multiple locations

• Supervise and coordinate work with outside contractors

• Calculate and compare costs for goods or services to achieve maximum value

• Directing and planning essential central services such as reception, security, maintenance, mail, cleaning, catering, waste disposal and recycling ensuring the building meets health and safety requirements

• Responding appropriately to emergencies or urgent issues

• Maintain inventory of assigned assets

• Review each employee’s job performance on a yearly basis (or more often if necessary). Make recommendations to the Director regarding employee advancement and retention

• Interview, hire and terminate employees with advice and consent from the Director, Sr. Vice President, Human Resource Specialist and other staff as appropriate

• Responsible for training or identifying trainings for staff

• Act as a representative/liaison with other agencies as well as regulatory bodies

• Ensure completion of all weekly, monthly, quarterly and yearly reports as required

• Assist and make recommendations to the Vice President regarding program design, development, and implementation of treatment and transitional programs

• Responsible for Transportation department, scheduling route runs. Schedule all maintenance and upkeep on vehicles

• Responsible for Food Service department, ensure department of health regulations are followed, Review and control food budget in excessive of $1.25 million yearly 10/2011 - 4/2012

Camelot Counseling

Senior Counselor

• Supervised 7 direct care counselors

• Audited over 150 electronic charts weekly to ensure compliance for 822 regulations

• Reviewed over 450 Medicaid bills on a weekly basis to ensure accuracy of the bill, match all clinical notes to the Medicaid bill being submitted

• Completed psychosocial on each new admission into the agency as well as write each comprehensive treatment plan with each new patient

• Appointed to policy and procedure committee

• Appointed to accident review committee

• Assisted the Clinical Director with writing P&P for a new 819 (new program) residential setting within the agency

4/2010 - 7/1/2011

Phoenix House

Support Service Senior Director

Maintenance, Food Services, Transportation

• Managed and prepared a maintenance budget of 3.1 million dollars

• Generated reports regarding the facilities PM schedule and progress

• Maintained inventory of assigned tools and equipment

• Assist in setting up Preventive Maintenance schedules

• Complete summary schedules of work performed

• Performed weekly building inspections Prepare reports, and developed improvement programs necessary for the operations in building maintenance.

• Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods.

• Monitor performance and implement improvements Ensure quality of products (food, resident's furnishings)Manage quality and quantity of employee productivity

• Manage maintenance of equipment and machinery. Provide technical support where necessary

• Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary

• Managed and prepared a food budget of 2.1 million dollars

• Negotiated food contracts for 13 locations, annual reimbursement back to the organization in excess of $150,000 including manufacturer’s incentives

• Ensure 3300 meals were served daily

• Coordinate special event for catering for 1100 + clients

• Hire, train and supervisor 16 Chefs and 15 cooks

• Monthly inspections of 13 locations, prepared and distributed written inspection report with recommendations for the corrective action plan

• Developed and implemented policy and procedures for food services, transportation

• Wrote comprehensive and nutritionally sound four cycle menu for three meals per day, along with recipes to be used by each location

• Minimized food waste by ordering for proper number of residents

• Developed and implemented policy and procedures for Dept. of Education food service

• Train and educate Chefs on techniques in the kitchen i.e., knife, sauté, sauces, sanitation haccp

• Ensure city, county, state, and federal regulations relating to the maintenance department are met at all times

• Negotiated contracts for all vehicles(48) within the motor pool

• Managed NYC on street parking permits for vehicles within the motor pool 5/2008 – 4/2010

Phoenix House Ronkonkoma, N. Y.

Managing Clinical Director

• Oversee daily operations for one hundred and twenty six clients, client population included dual diagnosed, mental health, criminal justice

• Prepare and monitor a 2.3 million dollar budget

• Prepare and submit monthly reports to external agencies as well as internally

• Ensure record keeping is within OASAS guidelines, Clinical Supervision

• Review and coordinate and execute special events,

• Food and janitorial ordering for 126 clients

• Interact with the administrative staff to ensure all work orders are completed

• Review and analyze clinical activities and data to aid, planning, costing and risk management and to improve service utilization

• Establish clinical objectives and evaluate for meeting operational criteria

• Formulate budget based on appropriate workload indicators and anticipated revenues 10/2004 – 5/2008

Phoenix House Brooklyn, N. Y.

Managing Director

• Oversee daily operations, maintained a 4.3 million dollar budget

• Serviced populations including mental health, dual diagnosed, criminal justice

• Supervise 13 staff members

• Clinical charting i.e. treatment plans, progress notes, court letters

• Coordinate and execute special events

• Interact with the administrative staff to insure all work orders are completed 2007 - 2009

La Stella / Trobianos Great Neck, N.Y.

Chef - Specialty in Italian Cuisine (Part-Time)

• Supervised two Sous Chefs

• Purchase food and alcohol for establishment /kept inventory log

• Ensured proper food handling, storage and sanitation 10/2003 - 10/2004

Phoenix House Brooklyn, N. Y.

Operations Manager

• Supervise 8 staff members including scheduling and planning daily work.

• Supervise thirty to forty resident clients who handle daily maintenance chores, enhance their team building and time management skills.

• Daily interaction with clinical staff, Staff training on house runs and fire safety training.

• Coordinate and execute special events.

• Responsible for ordering materials and supplies.

• Manage maintenance budget and expenses.

• Meet with and coordinate work with outside contractors.

• Interact with the administrative staff to insure all work orders are complete 09/1999 – 10/2003

Phoenix House Brooklyn, N.Y.

Maintenance Supervisor

• Supervised on-site Maintenance Worker

• Inventoried and ordered janitorial supplies

• Manage maintenance budgets and expenses

• Meet with and coordinate work with outside contractor

• Fire safety training for staff and clients

09/1993– 10/2003

Phoenix House Brooklyn, N.Y.

Carpenter

• Work with and assist lead carpenter on various PH locations.

• Lead jobs on my own; with little or no supervision

• Receive and order materials for job sites

• Read and follow blueprint schedules

Education &

Licenses

Hofstra University Uniondale NY Certified Project Manager / Implementation

John Adams High School Ozone Park, N.Y

OTI Brentwood N.Y. CASAC 19909

NY State Food Handlers Certificate

Certified project manager

New York State Fire Department Certificates

Certificate of Fitness for Standpipe and Sprinkler System Certificate of Fitness for Interior Alarm System.

Valid New York State driver’s license.

NYS 7A applicators license

Notables/ Interests

Board member Levittown Athletic Club (Food Services) Committee member for National Safety, Committee Member for CARF, Quarterly Excellence Award for Outstanding Contribution to the Company (PH), Committee member for policy and procedure and incident/accident review committee

Television Appearance- Kitchen Nightmares w/ Chef Gordon Ramsey Member of NYS FASD Prevention Task Force. Advisory in nature to provide the oversight of the FASD Prevention Project awarded to OASAS by Northrop Grumman. Over the project period, the Task Force may assist the FASD Project Team with Project elements such as sustained focus on FASD issues, long-term funding, policy supports and integration into established service delivery system. Michael Scharff, Managing Director, Ronkonkoma Campus, Phoenix Houses of Long Island Published in the Army War College study “War on Drugs” 2005 Michael Scharff, Managing Director, Jay Street, Phoenix Houses of New York Skills

Computer Proficient; Microsoft Windows, Excel, Word, Outlook, Lawson and various programs CAD, Microsoft project

Competencies

Conflict management skills, attention to detail, strong negotiation skills, ability to manager complex employees and situations, professional and confident mannerisms, team player.



Contact this candidate