Employee Relations Manager

FARRUKH AHMED KHAN

Email: adb4m7@r.postjobfree.com

Contact No: +905*********

Nationality: Pakistani

SUMMARY:

Enthusiastic and hardworking Restaurant manager and chef with a winning attitude and desire to deliver an exceptional dining experience. Focused on setting high expectations and raising service standards. Savvy marketer with a track record of improving revenue, reducing turnover and increasing customer satisfaction.

HIGHLIGHTS:

Financial oversight

Customer service

Inventory control

Resourceful problem

solver

Employee relations

Persuasive communicator

EXPERIENCES:

Currently working in “HANCI NIN YERI” as Assistant Chef. Turkish Republic of North Cyprus July 20

th

, 2018 till Date.

AS A MANAGER: (2 years)

LENNOXS Restaurant cork Ireland

• Oversee employee work, to ensure compliance with restaurant policies, regulations and food safety guidelines.

• Perform facility walk throughs to access cleanliness at the beginning and end of the shifts.

• Produce monthly reports detailing sale trends and forecasts.

• Consistently exceeds daily, weekly, and monthly sales targets while maintaining costs and keeping employee turnover low.

AS A CHEF: (1 year)

New York pizza cork Ireland

• Experience with cooking a wide variety of cuisines.

• Proficiency with Excel.

• Created customized menus with clients for holidays, weddings, and other special events.

• Organized and planned meals, food preparations, and cook time.

• Strong communication and leadership skills.

AS A HEAD CHEF: (6 months)

Silence of heaven cork Ireland

• Interviewed hired and oversaw training of serving crew.

• Supervised and mentored staff responsible for short orders.

• Inspected deliveries for freshness and monitored proper storage per local food handling codes.

• Interacted frequently with guests to enhance their meal experience AS A STORE MANAGER IN SACK BITE PAKISTAN: (1 YEAR)

• Maintained a high level of standards for employee service and knowledge.

• Hired, trained, supervised, motivated and developed employees.

• Formed employee schedule and monitored labor cost to be effective with store.

• Responsible for daily and monthly administrative reports. AS A FLOOR SUPERVISOR IN ZONG PAKISTAN: (3 years)

• Professionally answered a high volume of call types as assigned for a utility company.

• Effectively scheduled service appointments for current customers in a proficient and courteous manner.

• Conducted trainings for new hires on system and standard operating procedures.

• Trained temp and new staff members on standard call center procedures application, tools and resources while speaking with customers. ACADEMIC INFORMATION:

Qualification Institution

Accountant technician (2008)

International Islamic University

Islamabad

B. Com (2007) Punjab University

F.SC (2003) Federal Board of Intermediate and

Secondary Education

Matriculation (2001) Federal Board of Intermediate

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