Medical Assistant Customer Service
Resume:
Evelin Villegas, MA
adb3ue@r.postjobfree.com
OBJECTIVE
I would like to improve as a Medical Assistant. I have great interaction with patients, good work ethics, and multi tasks very well. Four years of general patient care (i.e. hospital, physician’s office and ambulatory care setting)
Administrative Experience
Patient registration, schedule, appointment, telephone triage, process insurance claims forms, account payable, fax/copy and Medisoft.
Inventory of supplies, equipment, and medication
Provide excellent customer service by demonstrating positive attitude towards patients, families/visitors, providers, and co-workers
Performs others duties as needed or assigned
Administrative Skills
Clinical: Vital signs, procedure preparation, removing sutures, capillary punctures, vein puncture, Spirometry, EKG, injections, obtain specimens, strep test: explain treatment procedures, and urinalysis, and knowledge of common safety hazards.
Rooming patients: Assist patients to the exam room
Obtains patient vital signs, includes height, weight, blood pressure, temperature, pulse, and pulse oximetry if needed
Import medical vital signs into patients electronic medical record
Generate accurate simple tasks, such as notifying physicians of PPD results, FOB results, etc.
Able to locate and follow computerized orders
Able to appropriately document care and services into the patients’ electronic medical record
Fluent in Spanish – both verbal and writing skills
EXPERIENCE
LabCorp- Phlebotomist 2017-Present Silver Spring, MD
Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture
Prepare blood-collecting equipment, draw blood, and safely store and transport samples
Verifies patient by reading patient identification
Track collected specimens by initialing, dating, and noting times of collection: maintaining daily tallies of collections performed
Order supply
MedStar Health Clinical Assistant – Cardiology Associates 2015-2016 Bowie, MD
Performed stress test, Holter monitor vital signs, Zio Patch
Performed EKG’s
Obtain vital signs from patients
Fax prescriptions supply
Riverside Primary Care
Dr. Doski Internal Medicine-2011-2014 Silver Spring, MD
Assist doctor with procedures, Phlebotomy, mucous culture, strep culture, and remove sutures
Obtain vital signs from patients
Responsible for clinic patients flow, informing physician of patients arrivals, and room assignments
Assist doctor during examination and procedures
Perform EKGs
Perform LabsUA, pregnancy test, strep test, stool test, fingerstick for blood sugar test
Making sure all the areas were properly cleaned and ready for next patient
Maintain patient areas clean and safe
Adventist Rehabilitation Hospital of Maryland
Primary Care- 2010-2011 Silver Spring, MD
First year as a Medical Assistant- Learned how to work hands on with patients and office staff
Learned different procedures as a medical professional, such as vital signs, pap smears test, strep test, injections, and pregnancy test
Answered phones and some administrative work
Welcomed patients for health care visit, verified patients information and obtain medical history
Maintain supplies in exam rooms, and stock rooms with medical supply
EDUCATION
John F. Kennedy High School- 2009 Silver Spring, MD
Sanz School- Medical Assistant- 2010 Silver Spring, MD
References Available Upon Request
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