Administrative Assistant Engineer
Resume:
Yenisley Montelier Ortiz
IT TECHNOLOGY SUPPORT, NETWORK ADMINISTRATION
**** ** * *** *****, FL 33144
adb0jt@r.postjobfree.com
Authorized to work in the US for any employer
Transitioning to an Information Technology career by using my customer experience, studies abroad and currently pursuing certs to better service my future employer. CAREER SOURCE SOUTH FLORIDA YWCA Miami, Fl
Nov 2019 – Present
Women in Tech Student
CompTIA A+,220-1001, 202-1002 Configured, Installed and Troubleshoot PC System
CompTIA Net + 007-501 Network Based Concepts, Built Network Cables, and Troubleshooting
Microsoft Azure AZ-900 Understanding of Cloud Services, Azure Core Products, Management Tools.
Azure Architectural Components, Solution Awareness, Network Connectivity
Cisco -CCNA Preparing and Installing Cisco Protocols – OSPF, BGP, RIP Front to Waitress, Admin Assistant
Doña Neli Restaurant –Miami, Fl
March 2018 - Octubre 2019
• Perform waitress duties as needed.
• Assist owner/management on maintaining social networks, website andonline delivery platforms.
• Maintain inventory of restaurant supplies.
Front Desk
Starlite Motel Brickell - Miami.
March 2016 - October-2017
Answered inquiries pertaining to hotel services, guest registration, and travel directions, and made recommendations regarding shopping, diningor entertainment.
Recorded guest comments or complaints, referred customers to managers as necessary.
Greeted, registered, and assigned rooms to guests.
Maintained a professional relationship with visitors throughout their stay by phone and direct contact.
Used computers and computer systems to program, write software, set up functions, enter data, or process information.
Informatics Engineer
Radio Station - Pinar del Rio, Cuba Sep 2013 – Aug 2015
Installation and maintenance of computer systems and networks that guarantee the security and privacy of networks and computers.
Develop and maintain website.
Setting up computer workstations, including peripheral devices.
Checking hardware for functionality while optimizing the performance of hardware and software and troubleshooting to diagnose networks amd computer.
Training computer users.
Identifying equipment shortages and placing orders for more.
Provide technical support for users.
Setting up user accounts and profile and provide phone, chat, or in-person support
Education
Bachelor of Science in Information Technology Havana University - Havana, CU Sept 2007- June 2013
Network Administration -- New Horizons South Florida 2019-2020 Skills
Comptia A+ Certified, Microsoft AZURE Fundamental Certified, Operating Systems, Administrative Assistant,Outlook, Receptionist, Microsoft Office, Data Entry, Billing, SQL
(5 years), PostgresSQL (5 years), CSS (4 years), C# (5 years), Javascript (5 years), Oracle
(3 years).
Languages
Spanish, English
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