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Customer Service Registered Nurse

Location:
Houston, TX
Posted:
May 18, 2012

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Resume:

Tara Taylor, R.N., BSN

EDUCATION

Bachelor of Science in Nursing. Completed: May 2009.

University of Texas, Medical Center, Houston, Texas.

Graduated Cum Laude, Dean’s List, Sigma Theta Tau.

Bachelor of Science in Biomedical Science. Completed: December 2005.

Texas A&M University, College Station, Texas.

EXPERIENCE

Houston Orthopedic Surgical Hospital. Houston, Texas, August 2009 – Present.

Registered Nurse – Patient Care Unit

•Accountable for the management and provision of patients post orthopedic and spine surgery.

•Manage co morbidities and explain indications of newly diagnosed diabetes, hypertension, etc.

•Admit direct admissions and secure medical history, home medications, and ascertain plan of care.

•Continue care directly from PACU and monitor heavily sedated patients.

•Manage admissions and discharges in a high turnover, fast-paced facility.

•Handle patient hospital stays with an understanding of case management and medical necessity for care.

•Monitor lab results, glucose levels, and vital signs and communicate critical values to physicians.

•Explain procedures and rationales for treatment to patients and families.

•Assess and find creative solutions to complex problems tailored to patients’ needs.

•Collaborate with physicians, case managers, physical therapists, and patients for safe care and discharge.

•Document care and findings concurrent with nursing and institutional standards.

•Train and assist others while promoting an environment of team work.

•Educate patients regarding discharge planning, medication reconciliation, and wound care.

•Assure proper and safe pain control by communicating with anesthesia team regarding pain management epidurals, femoral nerve blocks, and patient controlled analgesia devices.

•Collaborate with pain management doctors for care and discharge of narcotic-tolerant patients.

•Organizes and prioritizes work of patient care team.

•Start and monitor intravenous and Foley catheters, administer blood transfusions.

•Monitor and manage Wound Vacs and chest tubes.

Private-Duty Nurse, Houston, Texas. 05/10 – 05/11

•Advise patient and family on safe practices for activities of daily living and medications side effects.

•Administer Exelon patch to patient while keeping daily log of side effects.

•Assess patient for side effects of medications and safety needs.

Younan Properties, Dallas, Texas, 06/06-05/08

Executive Assistant to the Vice President of Asset Management.

•Created and maintained a tracking system of occupancy data for commercial properties for companywide use.

•Liaison between VP and commercial leasing professionals.

•Process commissions for new leases, expense reports.

SKILLS

•Excellent computer skills with programs including Microsoft Word, PowerPoint, Excel, and hospital documentation programs.

•Safely multi-task patient care in a fast-paced environment.

•BLS Certified.

•Familiar with Medicare guidelines.

•Central Line care and removal.

Clinical Experience, Medical Center, Houston, Texas. 06/08-05/09.

•Neurologic ICU. 121 Hours.

•Memorial Hermann Children’s Hospital. 90 Hours.

•Methodist Hospital Medical/Surgical Unit. 72 Hours.

•M.D. Anderson Cancer Center. 56 Hours.

•St. Luke’s Hospital Medical/Surgical Unit. 44 Hours.

•Harris County Psychiatric Clinic. 64 Hours.

I have been a nurse for three years on a surgical floor at a private orthopedic hospital. The hospital has a customer service oriented, hotel environment yet is very fast-paced. I have enjoyed my time there, but I have mastered the job and am looking for new challenges in my career.

My experience is primarily post surgical, however I was cross trained in pre-op and PACU. I also have experience with admitting patients to the floor directly which involves obtaining medical history and ascertaining a plan of care.

My educational background has given me the ability to grasp concepts quickly and easily synthesize information. I am a fast learner with a passion for healthcare and extensive customer service experience. I am a self motivated team player who is ready to join your team.



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