Human Resources Front End

Amanda Martinez

Mobile: 929-***-****

Email: ad5vsj@r.postjobfree.com

Career Highlights

Highly energetic Healthcare Professional with over ten (10) years of Healthcare and Human Services experience. Proficient in managing multiple cases, optimizing patient care, and displaying expertise in charting, assessments and documentation.

Employment Experience

Skills:

Problem Solving

Time Management

Active Listening

Social Skills

Cash Handling Experience

Leadership

Groundskeeping

Work Experience:

Amazon Fulfillment Center Warehouse Associate

Staten Island, NY

January-2022 to February-2024

I was responsible for selecting, packing, and shipping orders.

- in some cases, I go super-fast (2-hour or less) delivery service. Some of my duties may include:

Receive and put away inventory. Get customer orders ready and pack them up.

Empanada Kingdom Restaurant

Staten Island, NY

January-2021 to December-2022

Front End Manager.

As a front end manager my responsible was monitoring the retail sales department's operations, evaluating the performance of retail staff, and ensuring that the team meets the highest quality service and customer satisfaction. I was responsible to answer any customers' inquiries and concerns, handle high-level complaints, develop sales strategies and techniques to boost sales, improve profitability, analyze financial reports and cash management systems, and identify business opportunities. I have excellent analytical and leadership skills in overseeing daily operations and efficiently leading the team.

City of New York Parks & Recreation, Staten Island, NY March-2021 to January 2022

Seasonal Park Worker Human Resources Assistant.

Key Qualifications & Responsibilities

Maintained employee data and kept updated accounts of all employment records.

Assisted in recruiting and training of new employees for the marketing and IT teams.

Administered payroll information, compensation materials, and benefits programs.

Supported daily operations of busy human resources department.

Mentored employees through personal and professional issues.

Perform exterior maintenance duties throughout several parks and playgrounds

Sweep and rake leaves, and safely dispose litter and debris

Ensure all parks policies and procedures are followed daily to always guarantee safety

Paint park benches and report any graffiti in the park to supervisor

Perform general cleaning duties such as sweeping, moping, and waxing.

Provide high volume customer service to guests, tourists, and families.

Ensure the cleanliness and safety standards are compliant with NYC rules and regulations.

Work as an enthusiastic team member on special projects and public events.

Automotive Biller

Staten Island Honda and Nissan

March - 2011 to September - 2017

• Bill all lease retail deals

• Maintain police books

• Plate log

• Review deal paperwork for completeness and compliance

• Inform management of any and all issues concerning paperwork and or titles

• Stock in new & used car inventory

• Participate in busy office as a team player

• Maintains an accurate deal log on all deals coming into the billing office.

Independent Living Associations

Assistant Residential Supervisor

February- 2004 to October - 2010 on and off as a second job.

●Participate in the development and implementation of service/recovery plans reflecting the individual’s preferences, goals, lifestyles and interests.

●Assess, teach, evaluate and supervise individual’s skills in the areas of

daily living, meal planning, housekeeping, career needs, and social, recreational, and community activities.

●Complete written documentation daily that reflects the individual’s recovery and progress on their goals as well as staff interventions.

●Assist and oversee individuals and staff with medication regiment including PRN medications.

●Consistently engages in productive/therapeutic activities.

●Assist individuals through modeling, verbal teaching and/or direct assistance with maintaining cleanliness and orderliness of their individual rooms and their residence.

●Provide adequate emergency staff and daily schedules for all agency employees assigned to the residence.

Staples, New York, NY October/2004 to January/2007

Sales Associate

Provided customer service and handled customer inquiries

Assisted customers with merchandise selection in a fast-paced sales environment

Restocked shelves, coordinated and dismantled displays

Operated cash register; conducted cash and credit transactions

Maintained stock inventory and logged information

Education: Saint Paul’s School of Nursing

Area of Concentration: A.A.S. in Nursing

September - 2016

The St. George School

General Equivalency Diploma

November - 2003

Certifications/Licenses: American Red Cross CPR/First Aid (Expiration 01-2026), American Red Cross Basic Life Support/AED (Expiration 01-2026

References: Furnished upon.

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