Business / Systems / Data Analyst

Giorgi Gamkhitashvili

Address: New York, *****; Mobile: 347-***-**** Email: ad5vqy@r.postjobfree.com, Work Auth: Green Card

Summary of Experience and Qualifications

Skilled Business/Systems/Data Analyst with 10+ years of experience serving as a liaison between business needs and technology. Proficient in translating complex requirements into standardized messages and managing the entire requirements process, from user interviews to technical documentation and user story creation. Business acumen and adept in agile methodology. Well-versed tools like Jira, Excel, and Visio to streamline workflows and deliver projects efficiently. Ability of analyzing large databases to generate new information using Excel and import it to specific IT systems. Proficient knowledge of telecom expense management system Calero. Effective writing and communication skills. Current Experience

FedEx Corporation Jun 22 – Apr 24

Business/Systems/Data Analyst

Memphis, TN

o Processed a high number of invoices in the range of $10 - $54M. o Built, updated, and coded more than 1M telecom circuits for different product types in business application Calero.

o Mapped data across 15 product types with 20 different features each for 2M inventories

o Analyzed 2M inventories, corrected / reflected all features in Calero. o Analyzed and Visualized expense trends of 2M circuits using Microsoft Excel o Leading project to approve new FedEx site on GPS, coordinated with the official representatives of the state of Georgia, so that vendor could verify it and send a technician to install the circuit.

o Effectively used Agile methodologies while installing circuits across company sites in United States and Canada

o Disconnected more than 5,000 various types of circuits across all FedEx locations in USA & Canada - Order form creation, and submission. o Active communication with vendors like Verizon, ATT, Cogent, T Mobile, Granite during invoice processing and on other projects.

o Analyzed inventory expenses with total amount of $300M and discrepancies with

$2.5M and followed vendors for disputes and resubmission processes. o Managed SIP and ported more than 2,000 POTS lines from one vendor to another.

o Reflected all ported lines in Business System VeraSMART / Calero using Change Tickets

o Mapped data for building and coding 2000 Broadband circuits with 110 column each

o Created order forms for porting fax lines from one vendor to another. o Ported more than 500 Fax Lines

o Reported to Manager and Director of IT Department of FedEx Corporation Previous Experience

Stellantis Corporation May 22 – Aug 23

Business Analyst – Project Lead

Detroit, MI

o Led project for testing 38 Penta interfaces related to procurement department of Stellantis before migration to SAP.

o Successfully executed functional and nonfunctional requirements through Jira and with IT team.

o Led Cross Department Communication and covered area: United States, Europe, South America, India, Canada

o Elicited requirements from stakeholders - transformed them into small user stories using agile methodology.

o Made BRDs and managed processes of functional and nonfunctional requirements execution in procurement reporting tools like Cognos and QlikView o Used Jira effectively for processing and controlling the progress of user stories. o Documented technical requirement for migrating Purchasing Departments commodity codes from 6 digits to 4.

o Documented interface testing requirements for the IT Department of Stellantis o Evaluated suppliers’ performance like cost, quality and sustainability metrics. PMO Business Consulting Jun 13 – March 22

Business / Data Analyst

Georgia, TB

o Visualized and optimized SL company's operational processes utilizing Visio. o Proven track record of using Data validation and mapping techniques to analyze current market trends in mining sector of Georgia. o Forecasted sales volume for each product/service and hotel room using Excel. o Proven track record of created business plan for dairy product manufacturing company Agrocom, based on that company has received $1.5M of funding. o QA: Conducted thorough testing to ensure the reliability and effectiveness of the implemented solutions from an end user view.

o Strong problem-solving, communication and analytical skills Skills

Business Acumen / Operational Lead / Business Systems Analyst / Data Validation / Data Mining / Business Modelling / Forecasting / Quantitative Analysis / Power BI – Transform Data / SDLC / Requirements Elicitation / Gap Analysis / Jira / Agile Methodology / User Stories / Acceptance Criteria / Waterfall / Problem-Solving / Pivot Tables / Process Mapping

& Optimization / Calero / Cognos / QlikView / Excel / Visio / Stakeholder Management / Microsoft 365 / SharePoint / Outlook / Time Management / Reporting Education

MBA OM – Master of Business Administration in Operations Management Free University of Tbilisi, Tbilisi, Georgia. 2015 – 2017 (GPA 3.5) Bachelor of Business Administration

David Agmashenebeli University of Georgia. 2007-2011 (GPA 3.3) References

(Upon request)

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