Digital Marketing Information Technology

Lokesh Sai Kumaravel

** ******** ******

Staten Island, New York

***** +1-646-***-**** ad5vph@r.postjobfree.com A hardworking individual who has a strong work ethic with problem-solving skills to achieve core objectives. Works independently and collaboratively as part of a wider department to support the efficient management of operations and communicate at all levels to forge relationships and champion customer satisfaction.

Now seeks to leverage transferrable expertise to add value within a challenging entry-level role CORE COMPETENCIES

Leadership & teamwork Lead Generation

Complex Problem Solver Exceptional Communication

Digital Marketing Operational efficiency

Customer satisfaction Interpersonal Skills

EDUCATION & QUALIFICATIONS

• Completed Certificate in Digital Marketing at Sri Lanka Institute of Marketing (SLIM) 2023

• Edexcel International Advanced Level (IAL) October 2021 Business D

Economics D

Accounting D

• Edexcel IGCSE (O/L) May/June 2019

English B

Business Studies B

Mathematics B

Commerce C

Accounting C

Economics D

Information Technology D

CAREER EXPERIENCE

• WNS Global Services (Pvt) Ltd

• Associate Operations – Apr 2022 – May 2023

- Selected to apply Office 365 administrative skillset to ensure smooth operations as required.

- Solving queries from email, incoming calls, or from employees.

- Corresponding with vendors and responding to inquiries.

- Ensuring accuracy of data process.

- Successfully handling most non-routine issues and escalating to management issues that cannot be resolved promptly.

• Talent shell US (Pvt) Ltd

• Marketing Associate – Aug 2023 – Jan 2024

- Generating leads for a client based in the US for products such as Phone systems, ERP, Accounting and Contact center solutions.

- Achieving daily, weekly and monthly targets.

- Building relationships, understanding customer needs, while ensuring great customer satisfaction.

- Matching customer needs and requirements with the potential vendors and opening business opportunities.

EXTRACURRICULAR ACTIVITIES

i. President- Commerce Society of Buckingham International College ii. Prefect of Buckingham International College iii. Played Basketball for Buckingham International College

iv. Played Cricket for Mercantile Cricket Association and Mutual Cricket Academy v. Major interests in Football

vi. Participated in Inter School Sports meet, English Day, Drama Competitions and achieved certificates and medals

vii. Debate Team Leader in 2019 (Best Speaker)

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