Customer Service Data Entry
Resume:
Latasha Delaine
Customer Service
Orlando, FL ***22
ad5vof@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Medical Referral Specialist
TTEC Teletech - Orlando, FL
April 2019 to Present
Assist patients with finding Doctors and providing Physician Referrals for Cedar Sinai Hospital CNA - Certified Nursing Assistant
Senior Helpers - Orlando, FL
February 2017 to November 2020
Enjoy helping people and listening to them share the lives Assisting them with their everyday task to keep the occupied coping them to any appointments they may have feeding them if necessary bathing them
Customer Service
CVS Health - Orlando, FL
January 2018 to March 2019
Assist
• Performed data entry for shipments, orders, and customer information
• Managed client records
• Provided policy and service information
• Assisted customers with a warm and professional attitude
• Answered general questions
• Resolved customer information and complaints
• Responded to claim inquiries
• Responsible for tracking and maintaining inventory
• Handled online orders and credit card transactions Education
High school or equivalent in High School Diploma
Mid-Florida Technical Institute - Orlando, FL
May 2016 to September 2017
Associate in Medical Assistant
American College for Medical - Orlando, FL
September 2016 to June 2017
Skills
• Clerical
• Billing
• Scheduling
• Word
• Medical Records
• Outlook
• EMR
• Microsoft Excel
• Receptionist
• Excel
• Data Entry
• Typing
• Epic
• training
• coding
• Management
• Clerical Experience
• Front Desk
• Customer Service
• Customer service
• Front desk
• Delivery driver experience
• Medical records
• Driving
• Patient Care (10+ years)
• Direct support
Certifications and Licenses
Medical Assistant
June 2017 to Present
Pharmacy Technician
August 2019 to July 2022
Certified Home Health Aide
D450536727250
September 2019 to June 2027
Additional Information
Pharmacy Tech
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