Scrum Master Project Manager

John P. Potesta, SSM, SMC, RTE _Project Manager / Scrum Master

ad5vl0@r.postjobfree.com / https://www.linkedin.com/in/johnpotesta/

Scrum Master and Project Management experience and proven expertise in driving the implementation of large, high visibility projects, system enhancements, collaborating effectively with business stakeholders and IT to bring technology solutions into production. Coaching the teams in SAFe, Agile Scrum/Kanban, JIRA and ADO. Completed PMP training and Six Sigma Black Belt training.

Areas of Expertise Include:

Agile Scrum / Kanban / SDLC SSM Scaled Agile Scrum Master SAFe RTE

Lean Six Sigma Black Belt Coaching, mentoring, teaching PMP training

JIRA, Confluence, ADO, SharePoint, PowerPoint Project Management

EXPERIENCE & NOTABLE CONTRIBUTIONS

Insight Global Contract at Mercedes Benz Financial – Farmington Hills, MI February 2024 – Present

Project Manager / Scrum Master / Agile Coach

SAFe Scrum Master - Scaled Agile Framework ART in Cyber Security Team.

Coaching the team in SAFe, Agile Scrum/Kanban, JIRA and more.

Working a migration from AD to Azure AD and some other software on Azure.

As a PM, coordinating the global teams on this migration for cyber security.

JIRA and Confluence

TekSystems Contract at General Motors – Warren, MI September 2022 – June 2023

Scrum Master / Agile Coach

SAFe Scrum Master for GM OnStar Mobile Experience team - Scaled Agile Framework ART.

Coaching the team in Agile Scrum/Kanban, ADO and more.

Improved team’s velocity by coaching the team to breakdown stories.

Decreased Story and Bug rollovers by applying smaller stories and better point estimations.

Participate in the Scrum of Scrums and the ART, support the PO and RTE. Help create RFP’s.

Remove impediments for the team.

Scrum Master for a team developing on Android and IOS mobile devices.

All SAFe Agile ceremonial meetings, Agile Release Train.

Envorso Contract at Ford – Dearborn, MI April 2022 – September 2022

Project Manager / Scrum Master / Agile Coach

Worked on new Electric Vehicle Components project. A large initiative for Ford.

Scrum Master for 2 application teams. Liaison between other teams.

Work with JIRA, Confluence, SharePoint. Automotive applications.

Lead sprint planning, reviews, retrospectives, and daily scrum meetings with the Development Team resulting in product features, epics and stories.

Mentor and lead cross functional teams of 12 resources to deliver quality products.

Coach team in Agile practices and provided necessary training to create positive mindset to Agile methodologies.

Robert Half – Detroit, MI March 2021 – April 2022

Scrum Master / Agile Coach (on contract to JATO Dynamics Detroit MI)

Worked with many people in other countries on my teams and within the company; UK, Belarus,

JATO HQ is in Uxbridge, United Kingdom.

John Potesta Resume, page 2

Scrum Master for 3 application teams. Working with Scaled Agile Framework, SAFe.

All applications are web-based apps, BI apps that track and display data. Mostly automotive industry data.

Agile Release Train, PI planning and all SAFe agile ceremonial meetings. Used JIRA and Confluence. Use both Scrum and Kanban boards.

Coaching. Improved point velocity of all teams.

Led the project teams through identifying, managing risk and the resolution of issues both internally and offshore.

Phoenix Team, Inc on contract at VA Mortgage – Arlington, VA September 2020 – March 2021

Scrum Master / Agile Coach

Scrum Master and leader of 2 application teams. Working with Scaled Agile Framework, SAFe on VA Mortgage applications; web based and batch jobs. The two teams are Asset Management and Technical Enablement.

Lead or participate in All Agile ceremonies. JIRA / Confluence.

W3R on Contract at Advantasure – Southfield, MI August 2018 – July 2020

Project Manager / Scrum Master / Agile Coach

A division of BCBSM

Project Manager on a server to Azure MS Azure cloud migration (Very large and important project) using Agile Scrum. Projects involving Installation of CyberArk Software, Tableau Dashboard software, SSIS (Sql Server Integrated services), BI Analytical reporting tools on Azure AD using paths. Using Scaled Agile Framework. Created RFP’s.

Use JIRA, Confluence, SharePoint, PowerPoint.

Scrum Master - Leading a delivery team in the execution of Agile Software projects. Supervising 5 application scrum teams and leading 1 Infrastructure scrum team. Used Scrum and Kanban.

Planning, Budgeting, scheduling, tracking/monitoring, resource allocation, issue/risk management.

Provide day to day direction to the project team and regular project status to the customer.

Working on multiple projects at once with tight deadlines.

Alliance Inspection Management, - Farmington Hills, MI, April 2017 – August 2018

Project Manager, Scrum Master

Alliance Inspection Management is an automotive dealer auditing company.

Analyze, design, document and work with developers and clients on a newly implemented, web-based audit software system written in Java and using an Oracle database and AWS cloud. Agile Scrum is the methodology used with 2-week sprints in order to accomplish tasks.

Scrum Master and help implement tasks into production. Use XP methodology. Scrum and Kanban.

Work with customers such as Ford Credit and Nissan to solve any issues they have with the new system and enhancements requested.

Liaise with other software companies that are used by Nissan on the data passed inbound and outbound.

Budget, managed the projects.

John Potesta Resume, page 3

eProcurement Services, Inc., Auburn Hills, MI April 2016 - March 2017

IT Manager & Scrum Master

eProcurement Provides eService Solutions for Businesses

Manage 3 application developers and 1 Network Specialist on a web and cloud-based e-commerce application.

Delivery responsibility for customer launch projects across procurement and e-commerce solutions. Customers are large corporations, US military, and a diversity program set up by Office

Depot.

Responsible for implementing project management using Agile Kanban methodology and XP.

Liaise with banks and credit card merchant account companies.

test cases, mentor developers and help QA test the system.

Documenting processes on the application side along with the cloud-based network.

Work on the network when needed as a backup to the network specialist.

Title Source, Inc., Detroit, MI August 2015 – April 2016

Project Manager, Scrum Master

Title Source is a Quicken Loans owned company.

Work daily with the Agile Scrum process to implement changes and new implementations on the Nexus system which is a web based, .Net, SQL Server system, front-end and back-end. Its purpose is to act as a portal to Quicken Loans for title insurance products and appraisals.

Use Microsoft TFS for the Agile Scrum process to store the PBIs in the backlog and write descriptions, acceptance criteria and test cases.

Work with the business users, conduct presentations, liaise with outside clients, training, and more.

Coaching and mentoring. XP Methodology.

Quicken Loans, Detroit, MI June 2012 - August 2015

Sr Business Analyst and Scrum Master

Worked on the very large project, Rocket Mortgage Project. This allows getting a loan totally online from start to finish.

Scrum Master. Agile Scrum, Kanban, XP.

Create Stories, test and use cases, meet and orchestrate tasks and projects with the business users.

Coordinate and work with programmers and QA analysts.

Lead Business Analyst on a project to place a .Net GUI onto AMP System.

Conduct presentations with business users and IT for informational purposes.

Multi task on many different projects and on initiatives to enhance the mortgage process through technology.

Strive to maintain and enhance a great customer experience.

Coaching and mentoring.

Blue Cross Blue Shield of Michigan, Detroit, MI January 2009 – June 2012

Business Analyst, Epitec

Design, test and implement changes to the NASCO system that deals with insurance processing for the medical field.

Chrysler Financial, Farmington Hills, MI September 2005 – December 2008

Sr Systems Analyst, CCI

Analysis, design, programming and testing of large-scale Electronic Fund Transfer

John Potesta Resume, page 4

System and Dealer Accounting System using VB 6 as the front-end and CICS socket

programs as the back-end to retrieve DB2 tables on the mainframe.

Worked on the project to separate Daimler Financial and Chrysler Financial. Worked on a large-scale Sarbanes-Oxley project.

Federal-Mogul Corporation, Southfield, MI August 2002 – September 2005

Sr Systems Analyst

Analysis, design, programming and testing of conversions of large-scale systems and new development in COBOL, CICS and IMS DB/DC, VB 6 front-end client server.

Worked on a large-scale migration of a COBOL, DB2, VSAM and CICS system from one

mainframe to another.

Data mapping, analysis, running meetings, user involvement, project management, some travel to warehouses, coding and debugging.

Nexus Information Technology, Inc., Canton, MI October 1996 – August 2002

President/Owner,

Management, Project Management experience.

Coordinated and participated in Y2K project on the mainframe and client server.

Provided leadership in ensuring all IMS, DB2 databases, VSAM and sequential files were Y2K compliant in the Sales and Finance group.

Supervised several programmer Analysts and contractors on this project.

Manufacturers Bank / Comerica, Detroit, MI March 1990 – October 1996

Sr Systems Analyst and Systems Officer

Analysis, design, programming in COBOL, batch and online systems for Manufacturing and financial systems. DBA on VSAM and IMS database.

Kelsey-Hayes, Romulus, MI May 1987 – March 1990

Sr Programmer Analyst, DBA

Analysis, design, programming in COBOL, batch and online systems for Manufacturing and financial systems. DBA on VSAM and IMS database.

Visual Services, Inc., Livonia, MI August 1984 – May 1987

Programmer Analyst, Systems Analyst, Manager

Analysis, design, programming and managing in COBOL, RPG II, batch and online systems for advertising and incentive programs.

Education, Certification & Memberships

BS, Information Systems, minor in Accounting, Madonna University, Livonia, MI

Wayne State University, Business Curriculum-Marketing

SSM, Certified SAFe 6 Scrum Master (Scaled Agile)

SMC, Scrum Master Certified

RTE, Certified Release Train Engineer SAFe 5.0

PPM, Sienna Heights University, Certification of Completion

Six Sigma Green Belt, Sienna Heights University, Certification of Completion

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