Software Engineer

Nikhil Venkat Ramanan

Tempe, AZ - *****

+1-602-***-**** # ad5vj2@r.postjobfree.com ï linkedin.com/in/nikhil-venkat-ramanan § github.com/nvenka22 SUMMARY

Computer Science graduate with extensive experience in developing client-facing applications. Enthusiastic about contributing to the development of innovative, large-scale software systems. INDUSTRIAL EXPERIENCE

Tata Consultancy Services - Software Engineer Aug. 2020 – July 2022 BFSI Platforms Team Chennai,India

• Feature Development Developed a sentiment analysis engine to enhance user experience for an insurance platform chat-bot using Java, MySQL and AWS Comprehend. Resulted in a decrease of client ticket escalations by 25%.

• Process Automation Engineered an automated process utilizing SOAP and Java Generics to extract and cache vast fund metadata from a server into a MySQL DB using SOAP. Further improved performance by deploying CronJobs on the Platform API Gateway to streamline operations.

• Feature Enhancement Spearheaded the extension of a feature to streamline the insurance claim process by extracting user data from PDFs using Java and AWS Textract, automating end-to-end processing, and reducing claim processing time by 40%.

• Audit Logging Engineered an asynchronous audit logging feature that securely logs every API interaction in a MySQL database, enhancing comprehensive data integrity and system reliability under high-load conditions.

• Cross-Functional Collaboration Responsible for the end-to-end design, development, management, and deployment of microservices across platforms running RESTful APIs, primarily using Java, along GitLab and Jenkins for CI/CD pipelines.

Tata Consultancy Services - Software Engineer Intern Jan. 2020 – March 2020 BFSI Platforms Team Chennai,India

• Developed a secure login and signup authentication service using AWS Cognito, MongoDB and Java.

• Migrated client side business verifications’ to a back-end service, thereby improving performance and response times of our front-end application. Primarily done using Java, AWS, and REST Services. EDUCATION

Arizona State University Aug. 2022 – May 2024

Master of Science in Computer Science Tempe, AZ

Relevant Coursework: Foundations of Algorithms, Software Requirements, Mobile Computing, Multimedia and Web Databases, Data Mining

SASTRA University Aug. 2016 – Jun. 2020

Bachelor of Technology in Information Technology Thanjavur, India Relevant Coursework: Data Structures, Computer Networks, Knowledge Representation PROJECTS

DietPro Sept. 2023 - Dec. 2023

Android Application ASU, USA

• Designed the back-end for an android application, that suggests users an appropriate diet based on symptomatic data points if any, in addition to metrics such as heart-rate and respiratory rate measured using the smartphone.

• Developed and hosted an ML recommender model under a Flask API with HTTP as a communication channel, which was used to display diagnostic results and medical recommendations to the user. Disease Diagnostic System Jan. 2023 - May. 2023

Semantic Web Mining ASU, USA

• Led a team in developing a full-stack web application aimed at enhancing healthcare decision-making by aggregating and analyzing diverse data sets from multiple health forums.

• Crafted an interactive user interface with ReactJS, HTML and CSS, enhancing user engagement through intuitive navigation and responsive design.

• Conducted A/B testing to refine UI elements and functionalities, utilizing user feedback and analytics to drive improvements and feature updates.

TECHNICAL SKILLS

Languages: Python, Java, C++, C, SQL, Bash, JavaScript, HTML Technologies/Frameworks: REST Services, Maven, SOAP, AWS (S3, EC2, Comprehend, Textract), MongoDB, MySQL

(NoSQL), Apache, GitLab, Git, Android Studio, ReactJS, Node.js Core Competencies:Backend Development, Fullstack Development, Micro-services, Agile Methodology, Machine Learning

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