James Chiu
*** ***** ******** ******, **** Covina, CA • 323-***-**** • ad5vf9@r.postjobfree.com
Work Experience
Tecan Group Ltd. 9401 Globe Center Dr. Suite 140, Morrisville, NC 27560 Associate Field Automation Engineer, Southwest Region July 2022 – December 2023
● Performed preventative maintenance, problem diagnosis, and repairs on Tecan Freedom EVO and Fluent instruments o Provide service within: CA, NV, UT, AZ, NM, HI with occasional out of territory support
● Installed and qualified new and used systems for manufacturing, clinical, and research environments o Collaborated across departments to ensure successful design, integration, and sale of third-party devices
● Interface directly with clients to schedule, troubleshoot, and provide scripting support for liquid-handling systems o Provided on-site customer training on instrument use, maintenance, and application development Beckman Coulter Inc. 250 S. Kraemer Blvd. Brea, CA 92821 Development Scientist I: Systems Integration (Contract) November 2021 – July 2022
● Performed assay verification testing on the DxC500i versus A2 systems
Sample Container Evaporation Study
■ Established a 100% improvement in serum evaporation rates and a 99.58% relationship across all sample containers on the SHU for DxC 500i versus A2 systems
System Throughput Study
■ Stress tested HW/SW functionality and established time (~2:30) needed for DxC 500i to complete runs containing 57 samples of human serum, urine, and blood
● Supported engineering and manufacturing departments on reliability and verification testing
Instrument Manufacturing Acceptance Testing
■ Led cross-functional teams to drive investigations and resolved ongoing system issues, successfully releasing A2WR instruments for downstream IMAT testing
Console Home System / Calibration Verification
■ Verified successful integration of home screen / calibration features and database query from AccelEx LIS host simulator
Cue Health Inc. 4980 Carroll Canyon Rd. Suite 100 San Diego, CA 92121 Research Technician, Tecan November 2020 – September 2021
● Doubled production of COVID-19 tests by introducing asynchronous arm movements on Fluent liquid-handlers
● Supported R&D for upcoming molecular diagnostic assays including respiratory, sexual, and women’s health Corporate eWaste Solutions 331-333 Cliffwood Park St. Brea, CA 92821 Assistant Warehouse Manager June 2020 – November 2020
● Onboarded, trained, and supervised a team of 25 associates across 3 departments
● Implemented operational and security policies reducing workplace accidents and injuries by over 80%
● Streamlined efficiency in production by 40% through automation and simplifying S&R processes Education
University of California: San Diego (October 2014 – June 2020) B.S. Neuroscience and Physiology Skills and Languages
• Biomedical Engineering / Automation • Field service / Customer service
• Troubleshooting / Preventative Maintenance / Calibration • Project Management / Client Interfacing
• Electricity / Fluidics / Pneumatics • Microsoft Office / SAP
• C# / Python • Fluent in English, Mandarin, and Cantonese