Customer Service Associate
Resume:
Justin Cort
West Hempstead, NY *****
ad5ve0@r.postjobfree.com
Work Experience
Retail Customer Service Associate
FedEx Office - Great Neck, NY
October 2023 to Present
• Executed printing jobs such as mounting posters, laminations, book binding, etc.
• Consulted and quoted customers about print jobs
• Managed production queue and output
• Calculated and processed daily store financials
• Coordinated store activities, provided pricing and product information, and recommended appropriate products and services
• Completed required financial paperwork and assisted with financial reporting including daily sales, close-outs and bank deposits
• Assembled parcels and prepared goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Territory Manager
SUN RUN SOLAR - Westbury, NY
February 2023 to September 2023
• Engaged with potential customers in a face-to-face sales environment, educating them on the benefits of solar energy, generated interest, and set appointment
• Built and maintained strong relationships with homeowners, addressing their needs and concerns with professionalism and empathy.
• Researched and picked out areas with houses that are ideal for solar Delivery Driver
Amazon Warehouse - New Windsor, NY
April 2022 to January 2023
• Lifted and loaded vans with packages as heavy as 100 lbs.
• Delivered packages with care to customers, using GPS and handheld smartphone
• Operated and drove a CDV and Cargo Van
Sales Associate
H&M - Yorktown Heights, NY
October 2020 to March 2022
• Responsible for taking incoming phone calls and answering them with information about products, services, store hours, policies, and promotions
• Persuaded and assisted customers in enrolling in loyalty programs, and submitting paperwork to complete the requirements
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
• Marked merchandise with identifying codes and accurately pricing to prepare it for the sales floor Intern
Sutphin Blvd business improvement district - Jamaica, NY February 2017 to September 2017
• Assisted with administrative tasks such as answering phones, coordinating files, and sorting mail
• Collected information and offered grants from government programs to neighborhood businesses
• Organized and acquired vendors for company festival, while maintaining positive partnerships
• Modeled a customer first attitude, taking time to respond to customer needs and provide exceptional service
Education
High school diploma
Walter Panas High School - Yorktown Heights, NY
September 2015 to June 2019
Skills
• Financial Report Writing
• Product demos
• Business consulting
• Customer service
• Inventory management
• Leadership
• Merchandising
• Retail sales
• Pricing
• Communication skills
• Microsoft Office
• Computer skills
• Data entry
• Business development
• Sales
• Organizational skills
• English
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft Powerpoint
• Office experience
• Typing
• Spanish
• Front desk
• Clerical experience
• Word processing
Certifications and Licenses
Driver's License
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