Sales Associate Quality Control
Resume:
KAILEY
MCKENZIE
WELLNESS ADVOCATE
ad5vdw@r.postjobfree.com
Phoenix, AZ 85034
Press Coffee - Barista
Scottsdale, AZ • 10/2022 - Present
Airfield espresso - Barista
Snohomish, WA • 01/2021 - 09/2021
Sprig Beauty - Beauty Sales Associate
Snohomish, WA • 01/2021 - 08/2021
EXPERIENCE
• Operated cash registers and handled cash and card transactions. Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
•
Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
•
Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
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Maintained an efficient workflow by restocking supplies as needed throughout the day.
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Developed extensive knowledge of coffee-making techniques, including espresso extraction, milk steaming, and latte art.
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Used knowledge of coffee beans and brewing methods to recommend drinks to customers.
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• Wrapped, labeled, and dated food items for sale. Maintained inventories by replenishing coffee bean supply and stocking brewing equipment.
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Utilized problem-solving skills to troubleshoot technical issues with coffee machines or other equipment.
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Demonstrated superior knowledge of beauty products to customers, including ingredients and benefits.
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Developed strong customer relationships through excellent customer service.
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Utilized POS system for all transactions and maintained accurate records of sales activity.
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Assisted with store merchandising, display setup, and restocking activities.
•
Dynamic and adaptable, I
leveraged my espresso preparation
and organizational skills at Press
Coffee, enhancing customer
satisfaction through quality control
and efficient service. Excelling in
product upselling, I significantly
contributed to sales growth,
showcasing my ability to blend
hard and soft skills for impactful
results.
PROFESSIONAL
SUMMARY
Snohomish High School
snohomish • 06/2019
High School Diploma
EDUCATION
SKILLS
• Quality control
• Attention to detail
• Cleanliness
• Product upselling
• Time management
• Espresso preparation
• Organizational skills
• Inventory management
• Sales techniques
• Adaptability
CERTIFICATIONS
• Esthetician License
Harvard: Health and Wellness
Certification
•
• Initiated upselling techniques to increase sales volume.
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