Data Analyst Analysis

SUMMARY

RESHAM JAISWAL

716-***-**** CALIFORNIA ad5vcd@r.postjobfree.com https://bit.ly/tableaupublic-reshamj Master’s graduate with 3+ years of experience in Data Analytics and Business Intelligence with a proven track record of technical and business expertise. Proficient in data visualizationusing BI tools like Tableau, Excel, adept at SQL for data analysis, and hands on experience in Python programming for data exploration and preprocessing. Experienced in collaborating with cross-functional teams to identify and implement process improvements, automate reports, and enhance operational efficiency. EDUCATION

University at Buffalo, The State University Of New York May 2023 Master of Science, Management Information Systems GPA 3.94/4.0 Jawaharlal Nehru Technological University

Bachelor Or Engineering, Information Technology Jun. 2018 EXPERIENCE

Data Analyst, AMAZON Jun. 2020-Jun. 2022

• Successfully shared requirements and collaborated with the Data Science team to develop a Python-based machine learning model for brand safety.

• Accomplished a 13% reduction in investigation requests and SLAs by performing RCA and streamlining brand investigations and enhanced efficiency by automating disparate data sources into a centralized dashboard with engineering team, enabling swift issue resolution and allowing the team to focus on critical tasks and innovation.

• Provided analytical support by utilizing data intelligence and interpretation to drive business decisions for cross-functional teams, to identify and implement process improvements, automate reports for informed decision-making and reduce reduction in operating costs.

• Leveraged data analysis skills to orchestrate process improvement efforts across multiple teams. Launched an org wide dashboard and automated productivity tracker using VBA scripting and reduced report building time from 3 hours to 45 minutes. Data Analyst, UBER Jan. 2019-Mar. 2020

• Built and analyzed Tableau reports and dashboards to monitor KPIs and other metrics, derived actionable business insights and suggested recommendations to keep improving the business value.

• Worked with databases and executed complex SQL queries to analyze large data and produce business reports with useful data interpretations and insights that capture user’s interaction with the products.

• Accelerated revenue growth by optimizing response times, extending supply hours, and boosting order volumes of partner customers. Accomplished through in-depth data analysis, presenting actionable insights via Tableau reports, building mitigation strategies, defining KPIs and setting benchmarks to achieve success.

• Accomplished significant partner retention by identifying root causes of problems faced by them. Accomplished by identifying trends and patterns in partner data, and presenting actionable insights via Tableau reports for informed, data-driven decision- making.

• Transformed profitability by ~2% with respect to restaurant partners by restructuring the business model for a specific region. Accomplished through identifying customer purchase patterns to create segments and analyze customer behavior across segments to boost sales leading to driving a new project that led to a 14% improvement in partner customer performance while collaborating with cross functional teams to implement the same.

• Led team of 8 and strategized business plans with central and internal stakeholders, developing and executing roadmap and processes to optimize city metrics/performance for UberEATS. Product Marketing Management, Virtu.Fitness LLP Jan. 2018-Jan. 2019

• Collaborated with the strategy and business operations team to develop a go-to-market marketing strategy for key business initiatives and priorities, resulting in a 15% increase in visits/adoption and a 5% increase in revenue.

• Provided regular reports to senior management on the performance of various marketing campaigns, identifying areas for improvement and suggesting strategies for optimization.

• Proactively managed a team of 5 franchises to ensure timely delivery of marketing materials and adherence to budget. TECHNICAL SKILLS

• Technical Competencies: Data Exploration and Preprocessing, Data Visualization, Data Analysis, Data Warehousing, Machine Learning

• Languages: SQL (MySql, Postgres), Python, BigQuery, VBA scripting & Macros

• Technologies/Tools: Tableau, Oracle, Google Data Studio, Microsoft Power BI, Advance Microsoft Excel, ETL - Talend, Six Sigma,Project Management, User story mapping, Agile Development, CRM, JIRA, Confluence. CERTIFICATIONS

Post Graduate Diploma in Digital Marketing (PGDM), Tableau Certified Data Analyst, Six Sigma Green Belt, Snowflake hands on essential – Datawarehouse.

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