NOHELIA TURCIOS Los Angeles, ***** / 323-***-**** / ad5va4@r.postjobfree.com
ㅡ
SUMMARY Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
ㅡ
SKILLS
● Excellent customer service
● Bilingual communication
● Team building
● Verbal communication
ㅡ
EXPERIENCE
ㅡ
EDUCATION
Nursing Assistant
JWCH Wesley Health Center – 02/2023 to Current
● Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
● Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Office Agent
Worldwide Flight Services -10/2023 to 01/2024
● Provided customer service to clients through phone and email communication.
● Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
Cashier
Jack In the box – 01/2021 to 01/2023
● Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
● Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Supervisor
Sofi Stadium - 01/2021 – 03/2022
● Directed and supervised team of 15 employees in daily operations.
● Tracked progress on projects and provided timely feedback to staff members.
● Resolved customer complaints in a timely manner while ensuring customer satisfaction.
High School Diploma
Russell Westbrook Why Not High School - Los Angeles, CA