Customer Service Representative

NICOLE

CROSS

**** * ******** ** #**** Las Vegas, NV 89121 702-***-**** ad5uzs@r.postjobfree.com

Skills Summary

Self-motivated and outgoing Sales Professional with 5+ years of experience, looking for an opportunity to grow with a company who will cultivate my skills and experience, as well as grow within the company by exceeding company goals and objectives.

Education

College of Southern Nevada, Las Vegas, NV

Associates of Arts, General Studies 2015 - 2016

Experience

Green Planet CBD Nov 2021 – June 2023

-Generated sales and maintained outstanding customer service by selling products to customers

-Helped with daily inventory

-Supported the store management team

Sales Lead, Breathe Inc. Las Vegas, NV June 2020 – Oct 2021

-Exceeded sales goals by 30% within the first 60 days by selling and up-selling products

-Demonstrated and explained products/services while maintaining knowledge on current and upcoming items

-Set up and displayed sample merchandise at parties or stands

-Cash handling, open/closing procedures, daily paperwork, etc. while helping with inventory management

Sales/Customer Service Representative, Diversity Tattoo, Las Vegas, NV Oct 2017 – May 2020

-Time management support for all artists including scheduling, cancellations, and new client scheduling

-Provided customer service as well as assist artists with any necessary duties

-Kept the shop clean by following up with the Southern Nevada Health District guidelines

-Upkept with shop supplies as well as inventory

Cashier/Fryer Cooker, Wendy’s Las Vegas, NV Jul 2014 – Oct 2017

-Took orders and handled the cash

-Organized, prepared, and cooked food

-Cleaned as well as organized

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