Customer Service Assistant Manager

TRAVIS GASKIN

Tampa, FL *****

ad5uyc@r.postjobfree.com

727-***-****

To work for a company where my work ethic, customer service skills and my ability to adapt to all work conditions will help me to succeed into a successful business relationship. I previously worked in the Sales and Customer Service for 15 years prior to working for ACTS. Work Experience

Assistant Manager

Family Dollar

November 2022 to Present

· Handled all opening and closing duties.

· Trained new employees.

· Opening and closing shifts.

· Handled nightly bank deposits.

· Handled stocking and pricing for the store.

Courier

Advent Health

March 2017 to October 2021

· Driving multiple routes picking up Labs, Histology and Micro.

· Running stat and routine dispatches.

· Transporting discharged patients without transportation to their home or ALF.

· Safely loaded items into the delivery vehicle to minimize damage while in transit.

· Answered customer inquiries regarding shipments and provided updates on package arrival.

· Communicated route progress to multiple Hospitals, noting traffic and construction issues to avoid delays for critical deliveries.

· Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.

· Drove safely at all times to avoid accidents and harm.

· Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions. Behavioral Health Technician

ACTS

February 2016 to January 2018

· Supervised a 14 resident independent living facility.

· Transported residents to appointments and meetings.

· Maintained the facility by delegating individual cleaning duties, ordering of supplies, and lawn-care and pest control.

· Held group meetings for residents to voice concerns. Education

High School Diploma

Valley High School - Las Vegas, NV

Skills

• Working Independently Time

• Management Customer Service

• Attention to Detail

• Worked in the sales and customer service environment for over 20 years.

• Package Delivery and Pick-up Logistics and Transportation

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