Customer Service Patient Care

JEANKIRK MICHEL

ad5uvc@r.postjobfree.com 1-929-***-**** Boynton Beach, FL 33424

Summary

Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.

Patient-focused [Job Title] equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts.

Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills

Facility oversight

Quality assurance controls

Census goals

Regulatory requirements

Fundraising and major donor development

Performance metrics

Hospital coordination

Patient safety

Acute and rehabilitative care

Health information systems

Records management

Patient relations

Employee retention strategies

Personnel management

Records maintenance

Accreditation support

Healthcare delivery

Staff supervision

Schedule management

Active listening

Experience

EBM internal Medicine

Health Care Manager

Education and Training

Colorado Technical University Colorado Springs, CO

MBA in Health Care Management

02/2010

Contact this candidate