Anna McGuffin
Knightdale, NC *****
ad5uuu@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Shift Lead
Walgreens - Stuarts Draft, VA
October 2023 to Present
• Cash handling
• Cashier
• Pharmacy Tech
• Planograms
Emerging Store Manager
Walgreens - Verona, VA
October 2023 to Present
Sales Manager
Rent-A-Center - Charlottesville, VA
March 2020 to July 2020
• Handled all weekly paper work
• Counted money in drawers at the beginning and end of each shift.
• Educated customers on promotions
• Interacted with customers on past due rent
• Ran field visits to inform customers of the steps taken after late rent due
• Took cash/credit/debit/check payments
• Mentor new team members
• Worked close with Area Manager
Credit Manager
Rent-A-Center - Charlottesville, VA
March 2020 to June 2020
• Handled all weekly paper work
• Counted money in drawers at the beginning and end of each shift.
• Educated customers on promotions
• Interacted with customers on past due rent
• Ran field visits to inform customers of the steps taken after late rent due
• Took cash/credit/debit/check payments
• Mentor new team members
• Worked close with Area Manager
Sales Associate
Badcock Home Furniture - Waynesboro, VA
January 2020 to February 2020
• Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
• Maintained records related to sales, returns and inventory availability.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Maintained organized, presentable merchandise to drive continuous sales.
• Tracked stock using company inventory management software.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
• Applied security and loss prevention training toward recognizing risks and reducing store theft.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
• Prepared cash deposits up to $ Amount with zero discrepancies.
• Maintained customer satisfaction while handling Type product returns quickly and professionally.
• Engaged with customers to effectively build rapport and lasting relationships.
• Completed orders through Storis system and organized product deliveries to meet customer timetables.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
• Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
• Answering phone calls in a timely manor.
Customer Service Cashier
7-Eleven - Stuarts Draft, VA
June 2019 to December 2019
• Handled approximately Number daily credit and cash transactions for customers with accuracy and speed.
• Maintained customer satisfaction while handling Type product returns quickly and professionally.
• Counted money in drawers at beginning and end of each shift to ensure amounts were correct.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Maintained reports of transactions and greeted customers when entering and leaving establishment.
• Educated customers on promotions to enhance sales.
• Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
• Counted cash in register drawer at beginning and end of shift.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Verified over $ Amount of cash and credit payments daily.
• Worked closely with Manager to solve problems and handle customer concerns.
• Quickly and accurately counted drawers at start and end of each shift.
• Set up new sales displays each Timeframe .
• Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
• Mentored new team members on POS system operation, customer service strategies and sales goals. Sales Associate
Sally Beauty - Charlottesville, VA
2018 to 2018
Tanning Consultant
Sun Tan City - Charlottesville, VA
2018 to 2018
Cleaning beds
Sales
Counted money in drawers at the beginning and end of each shift Housekeeping
More 4 Less - Fishersville, VA
Commercial and residential
Housekeeping
H&R CONTRACTORS - Staunton, VA
Commercial and residential
Picker
Fisher Auto Parts - Staunton, VA
Picked items, scanner, check list/ add on picker
Education
Associate in Early Childhood Education
Post University - Waterbury, CT
October 2020 to Present
High school diploma
Robert E Lee High School - Staunton, VA
2013
Skills
• Sale trend knowledge
• Merchandising expertise
• Stocking and replenishing
• Able to persuade others effectively
• Excel, Microsoft, Outlook
• Professional demeanor
• Cash register operation
• Contract preparation
• Merchandising understanding
• Social perceptiveness
• Cash handling
• Sales training
• Multi phone line experience
• Upselling
• Pricing
• POS
• Presentation Skills
• Retail Management
• Payroll
• Store Management Experience
• Recruiting
• Sales Management
• Negotiation
• Leadership
• Account Management
• Planograms
• CPR
• Salesforce
• Loss Prevention
• Management
• Supervising experience
• Pricing
• Sales management
• Customer service
• POS
• Cash handling
• Sales
• Cash register
• Supervising experience
• Leadership
Certifications and Licenses
CPR/AED
December 2020 to Present
First Aid
December 2020 to Present
Assessments
Building relationships for childcare providers — Proficient November 2020
Building positive and productive relationships with families of children ages 0–3 Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
December 2021
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
December 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.