Kenya T. Hayes
Sterile Processing Technician ASC
Milwaukee, WI 53224
ad5usj@r.postjobfree.com
SKILLS
Highly motivated individual with strong interpersonal communication and decision-making skills. Strong ability to analyze, problem solve, and execute tasks when needed. I have a comprehensive knowledge of instruments setup, procedural equipment, safety protocols as well as sterile principles and aseptic techniques. Knowledge of safety universal precautions as well as prevention of cross contamination.
EXPERIENCE
JPMorgan Chase Bank, Milwaukee, WI - Post-Closing Specialist
DECEMBER 2018 - AUGUST 2022
●Research and resolve any post-closing issues to ensure timely funding of new HELOC’s.
●Work with external vendors and internal partners to quickly resolve issues.
JPMorgan Chase Bank, Milwaukee, WI - Loan System Product Tester
JULY 2018 - DECEMBER 2018
●Weekly travel to Arizona to product tests the functionality of Black Knight’s mortgage software.
●Submitted daily test case data, product defects, quality reports to management and Black Knight.
JPMorgan Chase Bank, Milwaukee, WI - Loan Closer/Document Preparation
JUNE 2012 - JULY 2018
●Performed close by phone calls to review closing documents.
●Responsible for verifying current accuracy on documents for loan closure prior to closing date.
EDUCATION
Milwaukee Area Technical College, Milwaukee, WI - Associate of Science Surgical Technology
AUGUST 2023 - DECEMBER 2025
University of Phoenix, Tempe, AZ - Bachelor of Marketing February 2018 GPA 3.43
CERTIFICATIONS
American Red Cross - Basic Life Support Certification 2024