Project Manager Scrum Master

Obinna Chukwudum

Scrum master/ Project Manager

Location: Katy, Texas, United States Mobile: +1-713-***-**** Email: ad5urr@r.postjobfree.com Lin: https://www.linkedin.com/in/obinna-chukwudum/ Summary

• Over 11 years of experience in the IT industry as a PROJECT MANAGER and 6 years as a PROCESS MANAGER, I have in-depth understanding of the SDLC in both Waterfall and Agile methodologies. As an IT project manager, I have served, led, and coached cross-functional teams in Agile FRAMEWORKS such as Kanban and Scrum to deliver high value results that met and exceeded stakeholder expectations. I am a results-oriented Scrum Master who enjoys facilitating Scrum ceremonies, proactively removing impediments, managing and mitigating risks and aiding teams in self organizing and collaborating to achieve their sprint goal. With over a Decade’s experience as a highly-accomplished IT project manager/Technical Scrum Master/ Process Manager strategist with exceptional business development and IT skills and experience in Initialisation, planning, overseeing development processes, testing, implementation and closing projects. Efforts such as developing the project scope, defining project guidelines, obtaining business and IT sponsor approvals, coordinating the resources necessary to successfully complete the project. Communicating major milestones to stakeholders, identifying potential project risks and providing direction to the project teams. Prioritized procedures for changing scope and project acceptance procedures’ possess diverse range of skills and experiences in project management, utilizing both agile (iterative) and traditional waterfall methodologies. I have demonstrated my ability to lead and mentor teams, including cross-functional teams and management. My expertise extends to data warehousing and utilizing EPM for project management. I am skilled in coordinating with various stakeholders, including cross-functional teams and third-party vendors. Gathering and documenting requirements, evaluating work breakdown structures, and managing multiple projects simultaneously are among their key competencies. Additionally, I possess knowledge in risk management, change management, risk mitigation, Statements of Work (SOW), and proposals. Effective communication with teams, senior management, and external vendors, as well as proficient use of MS Project for tracking and reporting project status, are prominent aspects of my experience. Skills

• Hard Skills: Jira, Confluence, Azure DevOps, Rally, Adobe Analytics, Trello, Kanban, Office 365, Agile Estimating and Planning, SDLC, Agile, Scoping, Planning, Resource Allocation, Microsoft: Project, Word, Excel, PowerPoint, Access, Visio, Minitab, Clarity, Version One, Bit bucket

• Soft Skills: Servant Leadership, Coach Mentor, Conflict Resolution, Project Scope, Data Analytics, Planning & Prioritizing, Resource Requirements & Management, Organizing, & Time Management, Project Requirements Gathering & Analysis, Oral & Written Communication Skills, Cross-Functional Team Collaboration, Project Budget Planning & Administration, Best Practices in Project Management Methodology, Analytical Thinking, Problem Solving, & Attention to Detail. Education

Master of Science in Human Resource Management, Coventry university,United Kingdom 2016

Bachelor of Science in Computer Science, Covenant University, Nigeria 2012 Certifications

Professional Scrum Master, Scrum.org

Project Management Professional (PMP), Project Management Institute

Certified Scrum Master, Scrum Alliance

Certified Scrum Product Owner, Scrum Alliance

Experience:

Company: INFOSYS

Client: MARRIOTT VACATIONS WORLDWIDE March 2022- present Role: Technical Scrum Master / Project Manager

Responsibilities:

• Introduced team pull request review via BITBUCKET. This reduces the risk of injecting defects or bugs resulting from code breaks.

• Introduced “First Time Right” through accurate tracking of QA and UAT defects via JQL, improving developers’ output.

• Introduced project Release plan and Roadmap to match the release plan.

• Developed project workflows and strategies in Jira for backend teams, frontend teams and hybrid teams.

• Test environments after OS patching and lower environments refresh.

• Building project roadmaps in collaboration with the release team, proactively taking steps to meet target release dates. Generated team RACI Matrix for team work processes.

• Strategizing project roadmaps to meet business goals, applying either the vertical or horizontal slicing technique.

• Identify and remove impediments that may interfere with team progress via Cherwell.

• Coach team on the need to commit to delivering high value products to meet stakeholder expectations

• Shield team from outside interference and thereby avoid impediments that could slow down progress.

• Encourage PO to always engage with stakeholders in order to gain better understanding of product requirements to help with better user story writing. Lead and facilitate scrum events to ensure fluidity of team flow.

• Always communicating team metrics to members to help everyone understand where we stand as team and what needs to be celebrated or improved.

• Highly maintained the coherence with various software packages such as Rally, Trello, JIRA, Confluence, SharePoint, MS Projects, Quality Center, & MS Access.

• EPM (Enterprise Project Management) utilizes data warehousing. Updated & maintained resources in the data warehouse. Lead process of issue identification and resolution.

• Document the process management requirements according to the organization standards & Client’s requirement.

• Managed Data Visualization Tools Such as Mural & MS Visio.

• Directing plans and executing projects, gathering, and documenting requirements to develop project plans, developing business and use cases, developing and evaluating work breakdown structures to ensure projects on track to be delivered within the appropriate timeline and within budget.

• Worked with project owners in resolving MS Projects when total amount of the project not equal to expected cost.

• Participated in solution analysis, design, execution, testing and implementation SDLC and worked with frameworks such as Kanban

& Safe.

• Documented the entire project, which contains detail description of all the functionalities.

• Always communicating team metrics to members to help everyone understand where we stand as team and what needs to be celebrated or improved.

Client: BCBS, TX June 2017 – March 2022

Role: Sr. Scrum Master / Project Manager/ Process Manager Responsibilities:

• Conducted business requirements analysis with external clients using stakeholder interviews and focus groups to define scope.

• Functional to various kind of Scrum framework backlog grooming, daily scrums, sprint reviews, Kanban, SAFe and retrospectives.

• Resolve team conflicts by utilizing scrum values of openness, honesty, and respect for one another.

• Help team to improve estimation by provoking the thought of the developers.

• Encourage team to adopt swarming to help reduce QA down time and improve team velocity.

• Identify and obtaining support and advice required for the management, planning, and control of the project.

• Facilitating and coordinating with cross functional teams, third party vendors and team members.

• Managed the project right from the project charter till deployment with scope, time, cost, quality and other resource constraints.

• Responsible for MS Project server security access. Generated reports using OLAP.

• Execution of framework of Kanban, Safe. And MS office [Excel, Word, PowerPoint, MS Teams, SharePoint, Note, Suite]

• Effectively managed conflict management, change management and risk management.

• Facilitated sprint planning sessions, ensuring team members understand the scope of work and their responsibilities.

• Planned agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.

• Managing the Software packages such as JIRA, Rally, Trello, and MS Visio for Data Visualization.

• Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.

• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.

• Assisted project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.

• Perform project management activities including the development of project plans, overseeing the progress of SDLC lifecycle activities for product.

• Built and utilized reporting systems to keep customers and management in loop with latest information.

• Closely collaborated with project members to identify and quickly address problems.

• Provided regular reports to stakeholders on team progress, including sprint velocity and burn-down charts.

• Conducted retrospective meetings, identifying areas for improvement and implementing changes to optimize team performance.

• Estimating the level of effort required for projects, features and individual stories work items. Client: Dell Technologies, TX January 2013 - June 2017 Role: Sr. Scrum Master / Project Manager/ Process Manager Responsibilities:

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.

• Planned agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.

• Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.

• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.

• Assisted project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.

• Create Requirement Traceability matrix, confirm all requirements are traceable throughout project.

• Built and utilized reporting systems to keep customers and management in loop with latest information.

• Closely collaborated with project members to identify and quickly address problems.

• Led sprint reviews, daily scrums, and planning meetings to realize full team engagement.

• Coached teams in agile practices and provided necessary training to create positive mindset to agile methodologies.

• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.

• Led a team of Scrum developers in the implementation of software applications, using agile methodologies to increase efficiency and productivity.

• Facilitated sprint planning sessions, ensuring team members understand the scope of work and their responsibilities.

• Managed product backlogs, working closely with product owners to ensure the timely delivery of high-quality products.

• Provided regular reports to stakeholders on team progress, including sprint velocity and burn-down charts.

• Conducted retrospective meetings, identifying areas for improvement and implementing changes to optimize team performance.

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