Customer Service Retail Sales
Resume:
N
Nicola Nickelson
ad5uko@r.postjobfree.com
Houston, TX 77502
SUMMARY
Seeking employment in Sales Marketing Management. Highlight of Abilities A highly motivated self-starter with the ability to problem solve and work with others towards a common goal. Ability to support and motivate others while maintaining a strong sense of professionalism and dedication. Supervision of staff, creating and coordinating schedules and tasks. Skilled in advertising, retail sales, suggestive selling, marketing, and regularly exceeding sales goals.
SKILLS
●Office Inventory Management
●Merchandise stocking, sorting, labeling
●Team Collaboration
●Schedule Coordination
●Handling Complaints
●Documentation Proficiency
●Operations Support
●Billing, Collections, basic accounting
●Customer Service
●Microsoft Office
EXPERIENCE
Logistics Coordinator
Houston, TX
Maersk Transportation/Mar 2023-Present
Providing support to new employees
Maintaining electronic records of communication
Performing new hire processing, onboarding, and out-processing
Copying, reviewing, scanning, and e-filing new hire documents
Implementing specialized administrative, and secretarial management duties pertaining to new hires
Warehouse Receiver
Houston, TX
RR Donnelley/ Nov 2022 to Mar 2023
●Obtain and process product orders.
●Receive, register and distributing packages and letters within the company.
●Maintain the company stockroom through organizing, cleaning, and cataloging items.
●Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items.
Dispatcher
Houston, TX
Latteko/ Sep 2021 to Jan 2022
●Obtain and process product orders.
●Receive, register and distributing packages and letters within the company.
●Maintain the company stockroom through organizing, cleaning, and cataloging items.
●Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items.
Assistant Manager
Las Vegas, NV
Spirit/ Aug 2017 to Sep 2020
●Traveled to various locations to assist with new store grand openings, including training all newly hired staff
●Regularly met and exceeded company expectations related to sales and credit applications
●Remained knowledgeable in company product in order to best inform clients
●Successfully promoted 1-2-3 Rewards Mastercard and signed customer's up for the card.
Sales Associate
Las Vegas, NV
Big's Furniture/ May 2017 to Jul 2017
●Assisted customers with furniture and mattress sales
●Get customers approved with Crest merchant prefer or Synchrony Bank
●Customized units for customer's bedroom sets or furniture
●Set up new displays and decorated new merchandise for modeling
●Priced new merchandise and trained new employees.
Office Supervisor
Hattiesburg, MS
USA Yeast/ Jan 2016 to Jun 2016
●Received and coordinated deliveries through emails from client bakeries
●Prepared and processed documents and spreadsheets of customer orders (Bill of Lading)
●Performed problem solving techniques during delays in client shipping or transport
●Performed additional duties as a receptionist on and off the phone.
Assistant Manager
Victorville, CA
Sprint/ Dec 2012 to Jun 2015
●Stocked merchandise with weekly new shipments
●Arranged and set up planograms
●Issued credit invoices to customers for returned merchandise following company guidelines
●Handled and recorded large amounts of money from registers at the end of shifts and completed reports
●Nicola Nickelson Ph: 504-***-**** Email:
●ad5uko@r.postjobfree.com
●Supervised six employees and resolved conflicts with any customers or co-workers
●Conducted one on one counseling with subordinates
●Conducted Samsung training online, earning a certificate at the Specialist level
●Appointed as the only Samsung Advocate in the store.
EDUCATION AND TRAINING
High School Diploma
REFERENCES
References Available on Request
Contact this candidate