Customer Service Office Manager
Resume:
Marie Dettmer
th
Terrace S Apt *
Independence, Mo 64057
ad5uj4@r.postjobfree.com
Objective:
Seeking a challenging position that allows me to use customer skills to the maximum potential. Qualifications:
Dedicated employee, great communication skills, easily trainable, Great organizational skills. Experience:
Concierge
September 2023 to Present
Blackwell Services Inc.
Kansas City, Mo
Duties: Checking and verifying guests of Residence and scanning IDs for tours and of guests. Making sure to keep unwanted guest out of building and parking garage. Accepting good deliveries for the residents. Keep the main lobby clean and presentable. Provide customer service to guests and residents.
Office Manager/ Dispatcher
October 2022 until July 2023
Heart of America Service. Company LLC
Shawnee, Ks
Duties: Dispatch technicians to Residential and commerical HVAC jobs every morning. Answer multiple inbound calls, and contact customers to set up appointments. Send out invoices reminders along with service agreement renewals.
Reason for leaving: Was ill and in Hospital for 2 weeks and was terminated while sick. Dispatcher
June 2022 through October 2022
S.K. Security – Merriam, Ks
Duities: Dipatch Armed and unarmed guards to assigned scheduled duties. Answer incoming calls for assistance. Communicate with Kansas City Mo Police Department along with Kansas city Ks Police departments.
Reason for leaving: Better opportunity and better pay. RTL/ Hourly Recruiter
May 2021 to June 2022
WIS International- Raytown, Mo
Duties: Contact applicants for interviews, hold in-person, or phone interviews. Provide training, complete on-boarding and background checks. Schedule first on site jobs for new employees. Reason for leaving: Position was eliminated.
Front Desk Manager
March 2019 through May 2021
Quality Inn Hotel- Merriam Ks
Duties: Provide excellent customer service to employees and guests. Balance cash drawer at every shift, if not balanced problem solve to find it. Create reservation for guests along with checking in and out. Assign Housekeepers to rooms. Responsible for hiring and terminating employees, along with making sure all shifts were covered. I would have to cover shift if no one was available. Reason for leaving: Pay was cut and expected to continue working 7 days a week for less pay. Preschool teacher
March 2018 through September 2018
Parkwood Day school- Leawood, Ks
Duties: Prepare lesson plans for each week, fill out daily care sheets. Provide a safe, enriched, and happy environment that encouraged development of different skills. Create a weekly and monthly newsletters.
Education
Bachelor of Interdisciplinary Science
Emporia State University- Emporia, Ks
May 2012
Associate of Arts- Early Childhood Education
Kansas City Community College
May 1988
Skills:
Resourceful
Great in communication
Answer multiple phone lines
Flexible, dependable and energetic
Great Customer Service skills
References upon request
Contact this candidate