Front Office Desk
Resume:
HEATHER K. EDWARDS
Marietta, Ga 30064
Email: ad5uiz@r.postjobfree.com
OBJECTIVE
Seeking a position in which to challenge myself as a professional and continue to build professional skills, as well as, utilize my experience to add value to the organization and create advancement in a long-term rewarding career. I am a highly motivated individual looking to further my career.
EDUCATION
International School of Skin and Nailcare- Licensed Aesthetician/Makeup Artist (2002) Georgia Perimeter College- Psychology (1999-2001)
Shiloh High School - Graduate (1997)
TRAINING
Ageless Remedies- Management Training (2005)
Candela- GentleYAG Laser Certification (2005)
Aesthera- PPX/IPL Laser Certification (2005)
PCA- Jessner Peel Certification (2005)
EXPERIENCE
Medical Front Office Specialist
Wellstar Health System (2021-Present)
● Health Insurance registration and verification for all major health insurance companies and plans.
● Ensure cash management and accuracy for all accounting purposes.
● Medical scheduling and knowledge of medical terminology.
● Patient care and communication.
● Medical records request and security of all medical documentation.
● Proficiency in Epic medical health systems computer program.
● Facilitation of front office workflow and patient communications.
● Office administrative organization and accuracy.
● Medical records scanning.
● Preparing and handling of daily bank deposits for medical group practice.
● Knowledge in healthcare privacy and practice laws. Accounting Professional I
Kennesaw State University (2016-2021)
● Ensure cash assets of University are secure and accounted for in a timely receipt of funds in accordance with the Board of Regents policy.
● Process deposits of university funds daily, including department transmittal, checks received by mail, walk-in student payments, online purchases, EFT and wired funds and other various funds.
● Review daily receipts for accuracy, resolving receipt errors if needed. Monitor department receipts to ensure compliance to the daily deposit requirement.
● Research and process interdepartmental payments posted by journal entry.
● Operate and balance two cash drawers.
● Request and process change orders and Salary Advances.
● Perform daily close out functions such as balancing cash drawers and preparing bank deposits.
● Perform monthly audits on departments maintaining a cash fund.
● Routinely inspect receipt books issued to departments.
● Provide responses to student inquiries daily regarding account balances and activity.
● Assist Cashier Supervisor with resolving inquiries from departments and other cashiers when supervisor is out of the office.
● Research bank adjustments and errors.
● Image daily receipts and ensure completeness and legibility.
● Train and provide support to other cashiers.
Salon Front Desk Manager, Professional Makeup Artist Sego Salon- Decatur, GA (2014-2016)
● Coordinated all front desk duties.
● Handled deposits for salon.
● Responsible for scheduling appointments, checking out clients and coordinated client relations and dispute resolutions.
● Provided promotional material and support.
● Served as Lead Professional Makeup Artist for salon. Assistant Pre-K Teacher, Front Desk Aid
Sunshine House- Tucker, GA (2011-2014)
● Front desk/office support.
● Aided in recruiting new families and business for location.
● Lead group discussions for the classroom and prepared lesson plans. Self-Employed Professional Makeup Artist, Stay-at-home mom Metro Atlanta, GA- (2004-2011)
● Served as professional makeup artist for weddings, photo shoots, pageants and other special events.
● Engaged in classes and received certifications in advanced skincare treatments.
● Volunteered as room mother for my son’s classroom, as well as, team mother for various sports organizations/teams.
Management Assistant, Medical Aesthetician/Makeup Artist Ageless Remedies- Marietta, GA (2005-2006)
● Received Management Training with franchise and assisted franchise owners with staff procedures for location.
● Successfully assisted in opening of franchise location including facilitating protocols, procedures and charting system.
● Conducted onsite and offsite promotional events and seminars.
● Performed medical skincare treatments including microdermabrasion, laser treatments and chemical peels.
Licensed Aesthetician/Makeup Artist
Spa Belle- Duluth, Ga (2003-2004)
● Managed product inventory and researched prospective products and services.
● Assisted in marketing and promotions.
● Unmatched product sales, client rapport and client retention for spa location.
● Performed skincare and body treatments, as well as, makeup services. Spa Director, Licensed Aesthetician/Makeup Artist
Kenneth Marx Salon- Snellville, GA (2001-2003)
● Created and launched opening of spa department.
● Responsible for all product and services selection and procedures.
● Provided promotions and marketing.
● Organized and facilitated client data system.
● Performed skincare, body treatments and makeup services. Medical Insurance Billing/Accounts Receivable
Behavioral Solutions Inc.- Snellville, GA (1998-2001)
● Processed billing to insurance companies to ensure proper payment to providers.
● Responsible for Accounts Receivable for large number of providers.
● Prepared and completed patient referrals to mental health providers.
● Managed patient service relations and conducted training for new employees. COMPUTER SKILLS Microsoft Excel, Word, ClientTrac, SalonBiz, Banner, UCommerce, StarRez, Merchant Connect, XAP, BankMobile, KSU Connect. Epic EHR.
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