Theo Thompson
Email: ad5uhh@r.postjobfree.com Phone Number: 678-***-****
Enterprise Technical Specialist
With Over 8 Years of Technical Experience with a Associate degree in Fine Arts, I have developed a Proficient skill of Critical troubleshooting,System performance analysis and Written/Verbal communication while working in a fast-pace environment to include efficient system services. Achievements
Experience
PrologicITS - Tier 1 Technician
Geek Squad -Advanced Repair Agent
Geek Squad Badge - 2022
Certification in Networking (OpenLearn) - 2021
HTB Certification -2020
Asscoiate Degree (Lbwcc) -2020
Android certification (Mind Luster) -2019
Apple Certification -2019
Comptia A+ -2018
Distribute Windows and Chromebook Laptops to Faculty, Staff and Students Provide Innovatory Records of Devices on hand using MSF Office tool Excel Troubleshoot and Physical Repairs to Student Chromebook Laptops Configure faculty,teacher and student device to Clayton County public school Domain Server Completing high counts of troubleshooting and Assignment tickets Client technical Support
Analyzing Consult Ticket check in
Hardware Installation
Preforming hardware and OS Scans
Optimizing Client Devices
Recording detailed system Performance logs
Apple Phone Repairs
Intellectual Techs - Techinical Specialist
Skills
Geek Squad service Sales
Low-voltage repairs
Data Recovery
Ticket system
IoT repairs
Model Part Research
Preforming Financial recording Logs
Navigation within Powershell and Linux
Networking Scans and configuration
Hardware repairs and Build
Wiring Management
Diagram Understanding
Critical Thinking
Researcher
Team Player
Written and verbal communication
IoT Expert