Quality Assurance Business Systems
Resume:
EMPLOYMENT HISTORY
Technical Lead, Tech Mahindra Americas (Client: Verizon Connect), San Diego Managed end-to-end flow from Salesforce to SAP/ERP processes like CPQ/CLM, Order Management, Installation, Activation, Billing, and Revenue
Analyzed root cause to reproduce defects/issues, leading to resolutions and closure Collaborated with stakeholders including Business Systems Analysts, IT resources, PwC, Deloitte to understand business requirements
Managed offshore VZI resources, ensuring smooth communication and task completion Maintained regression test scenarios as new enhancements were released to various systems Fostered team synergy to meet critical deadlines in multi-system enhancements. JUL 2019 - JUL 2022
Senior IT Technical Analyst, Arrowcore Consulting LLC (Client: Verizon Connect), San Diego Spearheaded key projects such as Government GSA, Sourcewell, GM and Ford OEM Reveal / Fleet, driving significant business growth
Successfully analyzed IT system landscapes, assessing and mitigating potential risks Conducted rigorous SIT and UAT testing on various systems, ensuring optimal functionality Executed detailed test cases, identifying and resolving defects Managed daily project status reporting, ensuring transparency and timely delivery Eager to apply analytical skills to enhance company metrics and efficiency. Optimized IT system efficiencies, leading to streamlined operations and cost savings. Enhanced system reliability through proactive defect resolution, boosting user satisfaction. MAR 2017 - JUN 2019
Senior Software Test Engineer, Prometheus Laboratories, San Diego Conducted comprehensive risk assessments aligning with specific requirements Executed software validation to ensure FDA and ISO standards compliance Performed black box and integration testing for .Net C# web-based applications Validated Health Level 7 files using Microsoft T-SQL for backend verification Slashed bug rates by 30% by refining integration testing protocols. Spearheaded HL7 file validations, ensuring robust backend data integrity. Enhanced software reliability by leading edge-case testing scenarios. DEC 2015 - FEB 2017
Software QA-Validation System Analyst / Compliance, Clinapps, Inc. (Bracket Global), San Diego Managed product scope with product management to meet project plans and user requirements Led GAMP-5 based Risk Assessment with offshore team to determine testing scope Ensured completion of pre-qualification activities before formal testing Conducted qualification, ad-hoc, and functional testing based on risk mitigation scenarios Oversaw GAMP-5 risk assessments, enhancing testing precision and compliance. Performed in-depth functional testing to ensure robust software quality. Partnered with product management to align software features with user needs. 8850 Spectrum Center Blvd, San Diego,
United States, 92123
ad5uge@r.postjobfree.com
CHARLES CORALDE
QUALITY ASSURANCE / UAT LEAD / VALIDATION
PROFESSIONAL SUMMARY
Quality Assurance / UAT Test Lead / Validation professional with over 13 years of comprehensive experience in IT and software testing environments. Proven track record of spearheading project management and process optimization, including regression testing and risk assessment across diverse systems such as Salesforce and SAP/ERP. Adept at leading teams to exceed business goals through meticulous test planning and defect resolution, aiming to enhance system reliability and efficiency.
JUN 2014 - OCT 2015
Senior Business System Analyst / Senior User Acceptance Test Analyst, KForce, Inc. (Client: Kaiser Permanente), San Diego
Played a key role in the successful migration to a new third-party vendor enhancing service delivery and compliance Streamlined scenario-based EDI 834 XML transactions for end-to-end processing on proprietary systems Ensured accurate validation of test scenarios in Quality Center, verifying expected results Managed project plans, schedules, and timelines for assigned regions, ensuring timely execution Actively participated in discussions regarding software anomalies and test strategies Evaluated user requirements to enhance system efficacy for Kaiser’s regional networks. Coordinated with stakeholders to align test strategies with business objectives. APR 2013 - MAR 2014
Data Analyst & Validation Engineer II, Illumina, Inc., San Diego Developed and tested IQ/OQ/PQ protocols using a risk-based approach Ensured alignment with functional specifications and user requirements Authored comprehensive test and validation summary reports Managed risk on change requests through weekly change control board meetings Elevated project deliverables by aligning closely with user needs. Optimized validation accuracy, boosting compliance and efficiency. NOV 2011 - APR 2013
Design Validation Engineer, Hospira, Inc., San Diego Authored detailed ISO documentation and standard operating procedures Managed daily workflow activities in line with established business processes Contributed to software requirements and user needs compliance Executed testing on Wi-Fi infusion pumps and medication drug library interface Maintained validated state through strict compliance to quality system regulations EDUCATION
Bachelor's Degree Computer Science, Chapman University, Orange, CA Graduated with honors as Cum Laude
Associate's Selected Studies, San Diego Community College District SKILLS
Regression Testing Process Optimization
Team Collaboration Analytical Thinking
Communication Skills Project Management
Risk Assessment Salesforce
SAP/ERP Processes Business Requirements
Test Case Execution System Reliability Enhancement Agile Testing Agile Methodologies
Quality Assurance Automation Quality Control
Technical Documentation Leadership
Cross-functional Collaboration Performance Metrics Analysis Process Improvement Database Management
Cloud Computing Data Analysis
Defect Resolution Software Testing
Task Management Risk Mitigation
Automation Testing Security Testing
API Testing Mobile Testing
Performance Testing
HOBBIES
Living healthy, exercise, outdoors, travel, beach
L INKS
LANGUAGES
English Philippine
Tagalog
COURSES
Creative Software Testing Certificate at Software Quality Engineering Software Quality Assurance & Software Test Training at Mechlin Technologies Computer & Software Validation Certificate at Institute of Validation Technology
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