Quality Assurance Senior Engineer

Reshma K Pathan

Santa Clarita, CA ***** USA, eMail: ad5ufl@r.postjobfree.com

QA Lead/Manager

10+ years of hands on experience in software testing mobile, iPhone/iPad, e-commerce, web-based (high-traffic) and client/server applications. Experience in black box, white box, functional and automation testing using Selenium open source tool. Strong experience in writing Test scripts based on business requirements and technical specifications, designing Test procedures, test cases and use cases Verification and Validation. Well versed in Software Development Life Cycle (SDLC), employing industry proven software engineering best practices & processes. Worked closely with developers, solution design team and business analysts to create scripts that emulate the actual business process for testing. Strong experience in client/server and web based business applications and working with on-site and offshore models and delivered quality product to customers on a timely manner.

AREAS OF EXPERTISE

•Technology Leadership experience

•Managing QA Processes and Team

•Testing, Implementation & Maintenance

•Regression Testing

•Load & Performance Testing(JMeter)

•Microsoft Team Foundation Server(TFS)

•BDD/TDD Framework

•Agile Methodology

•Cypress Automation

•Various Bug Reporting tools

•Test Automation Tools

•Experience in Selenium

•Cross Browser Testing (Windows/Mac)

•Knowledge of Agile/Scrum methodologies

•XML/WEB/REST/API Test using SOAP UI

•CI/CD Tools

•Git/Bitbucket/SVN

•Azure

•Test Planning and Executing of Multi-Tier applications

•Enterprise Applications Testing

•Experience with Word Press projects (SQL/MySQL)

•ISTQB Certified Tester

•Six Sigma Lean Professional Certified

•Proflex4

•Kibana

Extensive Hands-on Experience: JIRA, Quality Center, Selenium, QTP, Test Complete, Bugzilla, Java, JavaScript, WordPress, HTML, CSS, ASP.NET C# .net, Ruby and Rail, Flash CSS, JUNIT, Apache, JMeter-Load testing, API,SQL, MySQL, Demandware sandbox Testing, JAWS testing, Accessibility, WCAG and compatibility testing, w3c compliance testing, Fiddler, Cyberduck, Eclipse, Vs-code, VSTS, POSTMAN, Sitecore, Storybook, Kibana,Octopus

Professional Experience

Client: Direct Care Innovation, Mesa, AZ.

Title: Sr. Manager of Quality Assurance & Delivery Lead

Location: Remote

Oct2022 - Current

Roles & Responsibilities:

The Manager of Quality Assurance Automation will be responsible for overseeing the activity of the quality assurance staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and development processes

•Hands-on experience: Building a QA Team with in DCI which includes,

- Hiring QA engineers with diverse skill sets and working closely with team members.

- Hands on project testing, such as manual, automation, performance, security and 508 (WCAG) testing.

- Providing training and resources for the team to stay up to date with the latest testing tools and methodologies.

- Establishing clear roles and responsibilities for each team member.

- working closely with in each scrum team and testing alongside.

•Supervise team of 15 QA engineers across the multiple scrum projects

•Established ACCELQ-UI and API automation with in the DCI Project.

•Creates and performs complex test execution. Builds and manages automation framework and performance tests.

•Regularly review and update the test strategy, test plans, and test cases to reflect changes in product requirements and technology trends.

•Monitor and analyze key QA Metrics, such as defect density, test coverage, and test execution time, to identify areas for improvement.

•Experience with developing and monitoring key processes indicators(KPI’s).

•As Delivery lead of the project, also responsible for making sure project are delivered successfully, but with a focus on optimizing processes, helping teams work well to gather, and leading Agile practices. And ensure the Quality and release of the project completed on time with quality standards.

•Established CI/CD process to run automation test for each department.

•Established Mobile Native app test automation (IOS &Android)

QA is ongoing process that requires continuous improvements and monitoring.

Accenture : Test Automation Eng Associate Manager

Location: Remote Contract

Client : Comcast Business, Philadelphia, PA

https://business.comcast.com

Comcast.com – is 2nd largest broadcasting and cable television Company.

April2021 – Oct 2022

Roles & Responsibilities:

•Develops and maintains a working knowledge of business processes supported by software systems/products

•Conduct and participate in test case reviews, requirement reviews, design reviews, and change control activities

•Creates and contributes to the creation of test plans, test cases, test scenarios, and test data for use during the testing phases of the software development lifecycle, for new and existing software systems/products. And Ensures that test plans and scenarios fully exercise every aspect of the product.

•Documents and reports issues discovered during testing, and reports issues to Management.

•Creates and performs complex test execution. Builds and manages automation framework and performance tests.

•Ensures full test coverage for assigned deliverables and Defines standards, methods and procedures for test automation

•Represent QA team in sprint planning and reviews.

•Support Sprint level Manual Testing and Automation Testing.

•Working on Daily sprint Automation task(BDD) using Seleninum Webdriver with C#

•Working on automating business scenarios (BDD) using Cypress with JavaScript

•Testing API/REST using POSTMAN, Swagger and SOAPUI

•Testing Content management tools using Sitecore and Storybook

•Cross Browser testing and Mobile testing (Browser Stack and Android SDK)

•Keeping up to date with Test cases and Defects using Jira and Rally.

•As a member of Ally guild,Validate the ‘Accessibility’ Test using AXE, JWAS, WCAG and NVDA

•working with onshore and offshore QA and Release team members

•Debugging Kibana logs, and report any unusual issues.

FCTI-Nationwide ATM Network, Los Angeles, CA

Mar2018 - Apr2021

www.fcti.com

FCTI, Inc. is a nationwide ATM solutions provider specializing in advanced ATM placements and operations for financial institutions and site owners. Our patented MBA technology, network partnerships, and leading software developments offer banks, credit unions, and businesses real marketing, distribution, and revenue-generating opportunities through the ATM channel.

Lead QA/Manager

Location: Remote

Roles & Responsibilities:

•Developing BDD/TDD framework based on the testing requirement for the software

•Analyze user stories/software requirements specifications and write test scenarios.

•Create Test Plans, test cases and maintain test suites with ‘TestRail’, and file and report defects.

•Building automation framework using Selenium Java, and C#/.Net

•Experience in automation testing using Selenium Web driver and IDE/Grid, Specflow/SpecRun, Xunit, Cucumber/Gherkin, TestNG.

•Write automation scripts to run test suites and test cases, with Selenium web driver

•Work with Jenkins and CI/CD tools to automate development, build, deployment and testing

•Test the web applications in different browsers using the Selenium framework.

•Focus on BDD/Test Automation while developing new features and also when refactoring existing code

•Experience in writing SQL queries in order to retrieve/save data to database.

•Creating and maintain Robot BDD,C# automation framework for Creatio CRM project (https://www.creatio.com/)

•API/REST Web services testing using POST MAN and SOAPUI

•Maintain BitBucket Repository for each Git release packages.

•Maintain JIRA Server upgrade and admin responsibilities.

•Representing QA team in Development Life Cycle.

•Manage both onshore and offshore team members.

Arvato Digital Services, Valencia, CA

June 2014-March2018

www.arvatodigitalservices.com

Arvato is BERTELSMANN company, our global network extends to over 40 countries, and our main growth markets are Germany, France, Spain, the UK, the US and China. Our business are centered on consumer driven industries such as telecommunications, IT/Internet, energy, automotive and healthcare, as well as on major global telecommunications, IT and Internet service providers.

Lead QA Engineer

Roles & Responsibilities:

•Creating Robot Framework, BDD, C#, Coded UI, Selenium Web driver automation tests from scratch

•Proficient In functional, negative, regression, system integration, user acceptance (UAT), Load/Performance(JMeter), security,

•Browser compatibility, root cause analysis and complex SQL queries.

•Web services testing using SOAPUI

•Creating Test plans and Automation Acceptance Criteria’s in TFS

•As a Scrum Certified Tester, will represent the QA in Scrum meetings, sprint planning, spring review, and sprint retrospective.

•Working with Product owner and Project Manager on Artifacts Such as, Triage meeting, Sprint Backlog, and Sprint Burn down, Release Burn down.

•Managing the team size of three and Offshore team.

•Representing QA team in Development Life Cycle.

OneStop Internet, Long Beach, CA

April 2012-June2014

OneStop Internet provides customized end-to-end e-commerce solutions for retail brands on an entirely outsourced basis. It manages over 50 e-commerce websites, which include leading brands and retailers like www.TrueReligionBrandJeans.com, www.HudsonJeans.com, www.rag-bone.com, www.adrianoGoldschmied.com, www.jbrandjeans.com,www.reef.com etc.

Sr. QA Engineer

Roles & Responsibilities:

•Analyze and understand project requirements, prepare Test Cases, perform Functional Testing, and execute Test Cases for different e-commerce websites.

•Around 4 years of strong Information Technology Leadership experience spanning across Project Management, Test Management, Test Program Management, Managing QA Process & System Testing Projects, Onsite/ Offshore Co-ordination and Software Development

•Participate in defect triaging and track the defects to closure in JIRA

•Create and execute test cases and log results in TestRail.

•Automation test scripts using Selenium RC/Selenium IDE and WebDriver. Work with Microsoft Team Foundation Server(TFS)

•Performed Load and web performance Testing using “JMeter-Apache” and Microsoft Visual studio – Web Load and Performance Testing.

•Main Task: Load Test, Stress Test depends on the Business Transactions Theory

•Developed and Designed JUnit Automation Testing Framework for web based application using Selenium WebDriver and JAVA from ground in Agile Environment

•Perform both Manual and Automation testing.

•Cross browser testing on MAC and Windows. Windows: IE, Safari, FF, Chrome. Mac: Chrome, FF, Safari. Third party too https://spoon.net/browsers

•Performed Cross Browser compatibility testing

•*Discover Layout problems *Locate JAVA script errors * Test entire site *Crawl Site

•*Render pages *Discover Cross-browser Layout problems automatically

•*Simulator and SDK for mobile design testing.

•Tests Manually on commonly used devices (iPad, iPhone, iPod, Kindle, Nexus, Android).

•IOS-Simulator/Android SDK testing.

•CMS (Content Management System) –built on the Ruby on Rails MVC platform

•Work with offshore team and assign tasks to them.

•Represents QA in scrum meetings

IntheMo.com/Mopro.com, Santa Monica, CA

Mar2008-Apr2012

InTheMO is the video-based local search app. It is the users' own personal concierge, guiding them to locations in the city. It gives the ability for users to customize recommendations for restaurants, venues, shopping and other attractions. User can watch videos of the dining and nightlife venues in 57 different cities around the world. Users can add their Facebook friends and see the spots that they recommend.

QA Analyst

Project: InTheMO website and iPhone App

Roles & Responsibilities:

•Understanding of project requirements, prepared Test Cases, performed Functional Testing, and executed Test Cases on different builds on the website and iPhone.

•Conducted testing on different browsers MAC and Windows systems including IE, Firefox, Safari, Mozilla, and Chrome.

•Reported and maintained Bug-Tracking System JIRA.

•Maintained automated scripts using Selenium.

•MS-Visual studio, ASP.NET, MS SQL.

•Performed Manual and Automation testing.

Work Authorization: US Citizen

Education: B.com (Computers) from ‘Osmania University’, INDIA.

- Diploma in Computers.

- ISTQB Certification from International Software Testing Board.

- SCRUM MASTER Certified Tester. (Completed on Dec-2014)

- Demandware Dev_101 training completed

- Appium (Selenium) mobile automation.

- DevOps Training (2020)

Contact this candidate