Customer Service Retail Sales

JOSE MONTES

***** ****** ** ******** *******, CA 91745 · 626-***-****

ad5ucu@r.postjobfree.com

Dependable professional with over 10 years experience in customer service. Skilled in construction, painting, plumbing, electrical wiring, HVAC, appliance repair EXPERIENCE

11/16/2023 - Present

TECHNICIAN, Roto-Rooter Plumbing & Water Cleanup

Drive out to customers homes for plumbing repairs and drain cleaning. I work on kitchen and bathroom sinks, showers, faucets, garbage disposal, gas/electric tank and tankless water heaters, small drains and main line drains. Supply line repairs and drain repairs. 12/5/2020 – 8/28/2023

RETAIL SALES GUARD, LKQ PICK YOUR PART

Greet and check customers' tool bags entering and exiting the junkyard. Inspect customers' receipt and confirm correct parts are billed out. Handle part returns and core charges. Dismount tires and help load heavy parts with a fork lift.

03/11/2019 - 11/20/2020

WINDOW INSTALLER, WINDOW WORLD OF ORANGE COUNTY

Installed windows and glass sliding doors for residential customers. I worked with a team. We quickly and efficiently completed a few houses per day. We did demolition, framing, molding, and flashing for rain.

08/18/2010 – 02/19/2019

LEAD BACK-COUNTER PARTS SALES REP, WEST COVINA MERCEDES SERVICE Receive and stock Mercedes Benz parts at the service side of the dealership. Supervised the back-counter crew that dealt directly with technicians and service managers. Kept special tools and shop supplies organized. Sold and advised of parts availability over the phone, email, and walk in customers

EDUCATION

DECEMBER 2022

AIR CONDITIONING & REFRIGERATION CERTIFICATE, CYPRESS COLLEGE JUNE 2001

H.S. DIPLOMA, LOS ALTOS H.S.

SKILLS

Customer Service, construction, paint, drywall, plumbing, appliance repair, electrical wiring, HVAC, auto repair.