Customer Service Data Entry

Angela Paoli

*** ********* ***

Bradford, On

L*Z 1A7

Cell: 647-***-****

Email: ad5ucq@r.postjobfree.com

Career Objectives

I am seeking a part-time entry level position where I may apply my work experiences. Skills and Characteristics

• Proficient in Microsoft Office

• Excel Spreadsheets

• Electronic Mail

• Filing and Scheduling

• Pleasant telephone manner

• Cash and Bank Deposit Experience

• Excellent Customer Service Skills

Professional Experience

December 2015 - Canada Post – BEETON/LORETTO, ON

Present

Rural and Suburban Mail Carrier

Bundle mail in preparation for delivery or transportation to relay boxes.

Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks.

Enter codes into scanners that process IDB sheets, PDT

Hold mail for customers who are away from delivery locations.

Leave notices telling patrons where to collect mail that could not be delivered.

Lock changes to CMBs

Maintain accurate records of deliveries.

Right hand driving and arm reaching device trained for Rural routes April 2013 – Cortina Kitchens- VAUGHAN, ON

December 2015

OFFICE ADMINSTRATOR

• Perform clerical duties, such as filing, photocopying, sorting and dissemination of incoming mail.

• Bank Deposits

• Answer, screen and forward telephone calls using a switchboard.

• Invoice Clients and Reconcile Accounts Receivables

• Respond to customer service inquiries from clients and suppliers.

• Data entry

Sept 2012 - Woodbridge Soccer Club – VAUGHAN, ON

April 2012

OFFICE ADMINISTRATOR

• Perform clerical duties such as filing, sort & distribution of office mail, photocopying, issue receipts, and confirm registrations by telephone/email.

• Answer, screen and forwarded telephone calls, invoiced clients.

• Greet clients and provide information, client inquiries, process applications

• Data entry, reconcile bank deposits

• Compile team list, prepare game schedules and confirm venue locations Oct- Costco Wholesale (Seasonal)-VAUGHAN, ON

Dec 2012

FRONT END ASSISTANT

• Cashier and also assist front end cashiers,

• Provide customer service to Members

• Greet clients, provide product information and promote incentive programs.

• Product Merchandising/Display setups

• Met daily quota of cash transactions

June 2011- E2 Installations – OFFICE ADMINISTRATOR Sept 2012

Office Administrator-

• Performed clerical duties, such as filing, photocopying, sorting and dissemination of incoming mail.

• Bank Deposits

• Answered, screened and forwarded telephone calls.

• Invoiced Clients and Reconciled Accounts Receivables

• Responded to customer service inquiries from clients and suppliers.

• Data entry

• Scheduled and dispatched service calls

July 2009 to York Catholic District School Board- VAUGHAN, ON Present

INTERNATIONAL LANGUAGES -Saturday & Summer Programs

• Deliver non-credit International Language program to children (grades JK to 8)

Instruct children at various levels of speaking, reading, and writing the language (Italian)

Conduct prescribed arts activities

Assist students in the development of social, participation and cooperation skills

Prepare students for final school activity or concert Feb 1998 to Municipality of Vibo Valentia, VIBO VALENTIA, ITALY June 2011

ESL INSTRUCTOR

• Taught lessons encompassing a range of skills-building activities for speaking, writing, and reading.

• Prepared curriculum and lesson plans

• Managed and coordinated special projects for the E.U Community

• Prepared Students for oral and written examinations

• Power Point Presentations

Education

Certificates

2013 York Catholic School Board

International Language Instructor Teaching Certificate 2010 University of Cambridge ESOL Examinations

Oral Examiner for Young Learners

1984 Kipling Collegiate Institute

Etobicoke, Ontario Canada

Ontario Secondary School Graduation Diploma

High School Diploma

References Available Upon Request

Contact this candidate